Travel Trouble

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Coca-Cola's embarrassing vending machine blunder

<p>It’s a pitfall marketing departments must come across regularly, the risk of a message painfully missing the mark, lost in translation.</p> <p>Coca-Cola Amatil New Zealand is currently feeling the heat over that very pitfall, with some vending machines in the country causing much mirth on social media.</p> <p>The offending slogan on the machines reads: “Kia ora, Mate”. ‘Kia ora’ is a greeting you’ll often hear in New Zealand, but “mate” in te reo Māori means “death”. So the slogan essentially reads “Hello, death.”</p> <blockquote class="twitter-tweet"> <p dir="ltr">When the languages don't mix well. <a href="https://t.co/3piZIoptAE">pic.twitter.com/3piZIoptAE</a></p> — Waikato Reo (@waikatoreo) <a href="https://twitter.com/waikatoreo/status/1051264259089264640?ref_src=twsrc%5Etfw">October 14, 2018</a></blockquote> <p>One of the machines is at Auckland International Airport and is <span>where Gareth Seymour spotted the vending machine.</span></p> <p>"I read with Māori language eyes and thought, ‘They haven't had this checked by a Māori,” he told <em><a rel="noopener" href="https://www.sbs.com.au/nitv/article/2018/10/15/kia-ora-death-vending-machine-slogan-gets-lost-translation" target="_blank">NITV News</a></em>. He suggested the slogan should have read “Kia ora e hoa” or “hello friend”.</p> <p>The response on social media after a shot of the vending machine was posted was merciless.</p> <p>“This reminds me of being back in uni and learning marketing 101,” said one Facebook user.</p> <p>“The coca cola company gains self-awareness?” tweeted another detractor, referencing the potentially dire health effects of Coca-Cola.</p> <p>But the commentary became serious with this comment on social media: “Totally spot on, it does mean death for a lot of Indigenous people.”</p> <p>There are some that have argued that the Māori native tongue and English language commonly mix, and that’s the line Coca-Cola Amatil NZ has taken.</p> <p>"In no way was the ‘mate’ in reference to any Māori word, that would have been inappropriate and unacceptable,” the company said in a statement to <em>NITV News</em>.</p> <p>It said that by merging the two words, it "only meant to bring Maori and English together".</p> <p>"Coca-Cola Amatil New Zealand is proudly Kiwi and respects and embraces all aspects of Maori culture and any other culture."</p> <p>The company wouldn’t say, however, whether the Māori community had been consulted on the marketing campaign.</p> <p>Seymour said that, “Even a Māori-speaking school kid would notice the mistake. The moral of [the] story is – if you use it there are ways of doing it right.”</p> <p>What "lost in translation" blunders have you seen? Let us know in the comments section.</p>

Travel Trouble

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Passenger's “disgusting” pedicure on flight caught on camera

<p>If you think you’ve dealt with awful plane passengers then think again, because it can’t get any worse than this. A passenger has become a viral sensation on social media after footage of her cutting her toenails was released.</p> <p>The woman was caught giving herself a mid-air pedicure and is now being shamed for it through an Instagram account called Passenger Shaming.</p> <p>The account, which is dedicated to exposing terrible passengers, shared the video of the lady buffing her soles with a foot file and trimming her toenails.</p> <p>She also has zero remorse, as she makes no attempt to hide her stomach-churning behaviour.</p> <blockquote style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" class="instagram-media" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/p/BorS94EB5RY/?utm_source=ig_embed&amp;utm_medium=loading" data-instgrm-version="12"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"></div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"></div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"></div> </div> </div> <div style="padding: 19% 0;"></div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"></div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <p style="margin: 8px 0 0 0; padding: 0 4px;"><a style="color: #000; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none; word-wrap: break-word;" rel="noopener" href="https://www.instagram.com/p/BorS94EB5RY/?utm_source=ig_embed&amp;utm_medium=loading" target="_blank">PEDICURES ON PLANES! #happymonday ✈️👣🔪🤷🏼‍♀️😂 #DEADFLYINGSKINFORTHEWIN #passengershaming #flyingfeet #hatchetman • • • #NOPE #instagramaviation #airplaneetiquette #frequentflyer #crewlife #aviation #cabincrew #avgeek #cabincrewlife #flightattendant #flightattendantlife #stewardess #flightattendantproblems #travel #flightattendants #instapassport #aviationgeek #FAlife #airtravel #travelgram #traveltips #pilot #pilotlife #travelling #frequentflier</a></p> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;">A post shared by <a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px;" rel="noopener" href="https://www.instagram.com/passengershaming/?utm_source=ig_embed&amp;utm_medium=loading" target="_blank"> Passenger Shaming</a> (@passengershaming) on Oct 8, 2018 at 8:06am PDT</p> </div> </blockquote> <p>Having now been viewed close to 150,000 times, users from all over the world have left their opinions in the comments, and none of them sympathise with the woman in the video.</p> <p>“How [are you] even allowed to do that! Disgusting and I would have raised hell if I were sitting next to her. YUCK!!,” one user wrote.</p> <p>“Are you ****ing kidding me???? I am seriously losing all hope in humanity,” said another.</p> <p>Many wanted to see the woman banned off future flights or be forced to sit with the cargo next time.</p> <p>Do you think this passenger's behaviour is unacceptable? Let us know in the comments below</p>

Travel Trouble

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The common items in your luggage that could land you in jail overseas

<p>You may be surprised to learn that certain everyday over-the-counter medicines that are legal in Australia could be illegal overseas. That cold and flu tablet you may have in your luggage could land you in jail.</p> <p>“Even medications that are legal in Australia can attract heavy fines overseas or, in extreme cases, jail sentences in prison environments that might be much harsher than at home,” said household savings and travel insurance expert Abigail Koch of <em><a rel="noopener" href="https://www.comparethemarket.com.au/blog/travel/common-medications-jailed-abroad/" target="_blank">comparethemarket.com.au.  </a></em></p> <p>“In these instances, travel insurance may not cover you if you are carrying or using drugs that are classified as illegal overseas.”</p> <p>Koch advises travellers speak to their doctor in advance and get a letter from them to confirm that their medication is legitimate, and research what’s illegal in the countries they’re visiting. Travellers should also be sure to declare to their travel insurer any medical conditions.</p> <p>“If you have a medical condition, it is important to talk to your doctor to see if there are alternative medications you can take, and to get a doctor’s letter or prescription before travelling,” she says. “It’s also crucial to disclose any pre-existing medical conditions and current medical treatments to your travel insurer, and ensure you’re covered for any health issues that may arise while travelling.”</p> <p>According to comparethemarket.com.au, these are the medications that are illegal or restricted in each country.</p> <p>United States</p> <p>Addictive narcotics like antidepressants and sleeping pills, if you don’t have a doctor’s note. Any drugs that fit this category should be in their original packaging with no more than a 90-day supply.</p> <p>United Arab Emirates</p> <p>Surprisingly, children’s Panadol is prohibited here, common contraceptive pills and nicotine lozenges. Any medications with codeine is banned, as well as HIV/AIDS and hepatitis medication, Valium and Ritalin. Having any of these drugs on your person can lead to a jail sentence in many Gulf countries.</p> <p>But if you need your medication for health reasons, you may be able to carry them for 30 days if you have permission from the UAE Ministry of Health.</p> <p>Thailand</p> <p>Some drugs containing codeine are prohibited, while medication for Attention Deficit Hyperactivity Disorder (ADHD) is considered a controlled substance.</p> <p>Hong Kong</p> <p>You’ll need a doctor’s note for otherwise prohibited sleeping tablets, and medications for things like anxiety and erectile dysfunction.</p> <p>Singapore</p> <p>Nicotine gum is illegal, while you’ll need a licence for medications for anxiety, sleeping and strong painkillers. It’s illegal to have more than a three-month supply of medications for things like diabetes or high cholesterol.</p> <p>Japan</p> <p>You could be detained for carrying ADHD medicine dexamphetamine, and some cold and flu tablets that have pseudoephedrine as an ingredient. You’ll need a narcotics certificate for any medications containing morphine or codeine.</p> <p>China</p> <p>Be sure to have a doctor’s note for any medication you are carrying with you, and you’ll need to have the prescription with you for verification of anything prescribed for above seven days. You should also bring a copy of your prescription for Customs.</p> <p>Greece</p> <p>Anything with codeine can only be carried with a prescription, and it needs to clearly show what it’s for, the dosage and that it’s for personal use.</p> <p>South Korea</p> <p>Anything considered a controlled substance or narcotic needs permission from the Narcotic Control Division of the Korean Food and Drug Administration before you can enter the country. So be sure to leave enough time for approval before you travel and have a doctor’s letter or prescription handy to show.</p> <p>Russia</p> <p>A doctor’s letter is required for anything containing codeine, and over-the-counter cold and fly medication may also need a prescription.</p>

Travel Trouble

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Family forget 5-year-old daughter at airport

<p>Reminiscent of the famous film <em>Home Alone</em>, a 5-year-old child was left stranded at an airport after her parents forgot to take her with them.</p> <p>The child was abandoned at Stuttgart Airport, which is claimed to be one of Germany’s busiest locations, on Monday.</p> <p>Police say that travellers noticed the young girl wandering around with no accompanying adult as she looked confused and lost.</p> <p>While countless announcements were made through the airport's intercom system, her parents failed to show up to retrieve their daughter.</p> <p>Authorities had no other choice but to take the child to the police station where they received a phone call from her concerned mother.</p> <p>When asked how the situation managed to happen, she explained that after coming home from a family holiday, the couple headed home in two separate cars.</p> <p>According to police, both parents were under the assumption that the other had their daughter.</p> <p>“The five-year-old was eventually safely picked up by her father,” said a police spokesperson.</p> <p>The sequence of events reminded those online of the film <em>Home Alone</em>, where a child by the name of Kevin McCallister is left alone in New York after his parents forget to take him to Paris with them.</p> <p>“Honey, are the children with you? A simple and self-explanatory sentence!” said one social media user.</p> <p>“This can happen to any mother who knows how lively children can be. People who have no children should not have a say here. No mother does this deliberately,” said another.</p> <p>Do you think the situation could have been avoided? Let us know in the comments below.</p>

Travel Trouble

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This airline denied a passenger from boarding because of an everyday piece of clothing

<p>Imagine thinking you’re all set for your flight, only to make it on board to discover you’re being denied entry. Some airlines, due to cultural sensitivities, have harsher dress codes than others as one traveller found out, reports <a rel="noopener" href="https://www.independent.co.uk/travel/news-and-advice/saudi-arabian-airlines-flight-passenger-yore-oyster-jakarta-istanbul-riyadh-denied-boarding-shorts-a8574351.html" target="_blank">The Independent</a>.</p> <p>Last year, Saudi Arabian Airlines made the news for enforcing a strict dress code, refusing to carry “women exposing legs or arms, or wearing too thin or too tight clothes, and men wearing shorts exposing legs".</p> <p>It’s the national airline of Saudi Arabia, where Wahhabism is followed, a conservative interpretation of Sunni Islam.</p> <p>But on its <a rel="noopener" href="https://www.saudia.com/TRAVEL-WITH-SAUDIA/On-Board/SAUDIA-Dress-Code" target="_blank">website</a>, the carrier has a very general, and brief, description of its dress code.</p> <p>“Saudia is requesting from their guests to abide by a dress code whereby they are clothed in a manner that is in line with public taste or not offensive to other passengers,” it says.</p> <p>So, for western passengers travelling on the airline, what’s considered decent attire could be hard to discern. Wearing a comfy pair of shorts for a comfortable journey could, understandably, fly under the radar as Jordan Bishop found out.</p> <p>When he went to board his Saudi Arabian Airlines flight, he faced a polite refusal, reports The Independent.</p> <p>“Sir, I’m afraid we can’t allow you to board. You cannot fly with Saudia wearing shorts,” a manager informed Bishop, who was boarding a 4 pm flight at Jakarta to fly via Riyadh to Istanbul on October 3.</p> <p>But when the Forbes writer – ironically also the founder of Yore Oyster, a corporate flights concierge – was caught short … with nothing else to change into, the manager again denied him entry.</p> <p>“If you don’t have pants, I can’t allow you to board,” he said.</p> <p>So quick-thinking Bishop made a dash for a clothes store at the airport.</p> <p>“When it became clear that I had no other option but to find a pair of pants on my own, I ran down the length of the terminal until I found a travel kiosk selling sarongs,” he said.</p> <p>“I bought the first one I saw, raced back to the gate and tied it around my waist like a full-length skirt.”</p> <p>Where he was given an “awkward” once-over by a flight attendant at the gate before boarding, the addition of the sarong provoked some bemused glances according to the writer, but he was finally given permission to board.</p> <p>Have you ever been refused entry to a flight? Tell us why and what happened in the comments section below.</p>

Travel Trouble

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Can you spot what is wrong with this controversial hotel ad?

<p>Sofitel Hotels is weathering a stormy response to an advertisement that appeared in <em>Good Weekend</em> magazine for its Brisbane hotel.</p> <p>It seems like an innocuous, prosaic hotel ad, but on further inspection, the devil is in the detail.</p> <p>On one side of the bed sits a bath-robed man reading a copy of <em>Australian Financial Review</em>. On the other is a bath-robed woman reading a Chanel coffee table book. He has a basket of pastries for breakfast nearby. She has a plate of fruit.</p> <p>The advertisement has been branded as sexist on social media, reports the <a rel="noopener" href="https://www.dailymail.co.uk/news/article-6252039/Whats-wrong-hotel-advert-Women-arms-sexist-poster.html" target="_blank"><em>Daily Mail</em></a>, with criticism scathing of what the young couple are each reading – he something intellectual, her something presumably frivolous – and the proximity of each type of breakfast foods to them.</p> <blockquote class="twitter-tweet"> <p dir="ltr">Hi <a href="https://twitter.com/SofitelBrisbane?ref_src=twsrc%5Etfw">@SofitelBrisbane</a>, your breakfast looks delicious! Hey and just wanted to let you know I’m a woman and I also read the <a href="https://twitter.com/FinancialReview?ref_src=twsrc%5Etfw">@FinancialReview</a> every day <a href="https://t.co/qOg5J2vkqz">pic.twitter.com/qOg5J2vkqz</a></p> — Elizabeth Redman (@elizabethredman) <a href="https://twitter.com/elizabethredman/status/1049034184570929154?ref_src=twsrc%5Etfw">October 7, 2018</a></blockquote> <p><em>The Australian</em><span> </span>reporter Elizabeth Redman tweeted:</p> <p>“Hi @SofitelBrisbane, your breakfast looks delicious! Hey and just wanted to let you know I’m a woman and I also read the <span>@FinancialReview every day.”</span></p> <p>“Yes, newsflash for @SofitelBrisbane — some women are in fact more interested in whether stocks and shares are going up and down than whether hemlines are,” another Twitter user wrote.</p> <p>Someone else brought attention to the layout of the breakfast spread on Twitter.</p> <p>“Of course the fruit platter is on her side, she'd be loathed to touch the baked goods...' they wrote.</p> <p>One man thought the advertisement resembled something that <em>Mad Men</em>’s fictional Sterling Cooper Draper Pryce 1950s-era advertising agency would have come up with.</p> <p>A spokesperson for the hotel chain tweeted that depicting a sexist representation of a couple was not the intention of the advertisement, with the company pulling the ad.</p> <blockquote class="twitter-tweet"> <p dir="ltr">Hi Elizabeth, we appreciate you voicing your concerns. There was no intention of portraying a stereotype but we recognise it &amp; apologise for any offence it has caused The creative has been pulled from any future activity. Feel free to send us a DM if you’d like to discuss further</p> — Sofitel Brisbane (@SofitelBrisbane) <a href="https://twitter.com/SofitelBrisbane/status/1049181902354014208?ref_src=twsrc%5Etfw">October 8, 2018</a></blockquote> <p>“There was no intention of portraying a stereotype but we recognise it and apologise for any offence that it has caused.”</p> <p>Do you think there’s anything wrong with this advertisement? Let us know in the comments below.</p>

Travel Trouble

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Airbnb holiday renters facing $6000 fines – will it affect you?

<p>A council in NSW plans to fine residents $6000 for listing their properties on Airbnb without prior approval.</p> <p>In an attempt to control housing costs, Byron Shire council has planned to implement consequences for those who put their properties up for short-term holiday letting without council permission.</p> <p>Mayor of Byron Bay Shire, Simon Richardson, said the fines would help restrain the cost of housing.</p> <p>“Due to Byron Shire’s popularity as a tourist destination many people now see short-term holiday letting as their opportunity to make money on their property from tourism and in some cases, this can come at a cost to the community,” Cr Richardson said to the <em><a rel="noopener" href="https://www.northernstar.com.au/" target="_blank">Northern Star</a></em>.</p> <p>The law, which was announced late last week, will force owners to seek prior approval if they hope to get tourism benefits out of their properties. If people fail to comply, they will be faced with a $3000 fine if an individual or a $6000 for a company.</p> <p>The Byron Shire Council announced plans to exclude secondary dwellings from development fees back in 2011, if the property was considered a home to permanent residents.</p> <p>But since then, the council has realised that many of these homes are being used for tourist accommodation rather than for residential purposes.</p> <p>According to Cr Richardson, 17.6 per cent of the total housing stock in Byron Shire is being used for holiday rental.</p> <p>Compare that to the national rate which is 0.2 per cent, and Sydney which is 1.7 per cent, that is an enormous difference.</p> <p>“There are hundreds of approved tourism accommodation providers in the Byron Shire who do the right thing with respect to approvals, safety and compliance,” said Cr Richardson. “Something needs to be done to protect our community’s right to residential areas that are filled with neighbours not tourists.”</p> <p>But not everyone is fond of the new law, with Airbnb claiming that the new policy is “heavy-handed.”</p> <p>“It is disappointing that Byron Shire Council continues to try and malign home sharing and the immense benefits it brings,” said Julian Crowley, Airbnb’s public affairs manager for Australia and New Zealand.</p> <p>But others approve, saying the needs of residents should always come first.</p> <p>Gold Coast property owner and representative of Strata Owners Speak Out said that other councils should follow suit.</p> <p>“Short-term rentals immediately remove dwellings from the market, so of course that puts up the prices,” he said.</p> <p>Do you rent your property on Airbnb? Let us know in the comments below.</p>

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Take cover: Wild wet weather ahead

<p>With Australia suffering the worst drought it has ever faced in years, there is some good news on the horizon, as parts of the country can expect a downpour of rain over the weekend.</p> <p>Labelled as Australia’s most significant rain event of 2018, the stormy conditions are working their way through NSW, with many coastal areas expecting 50-100mm of rain between now and next Tuesday.</p> <p>Those residing in Sydney have already experienced a preview of the wet weather as heavy rainfall was recorded in most of the city yesterday.</p> <p>Three suburbs across the city experienced the heaviest amount of rainfall – Peakhurst, Prospect and North Rocks, which all received 74mm of rain between 9 am Thursday and 7 am Friday.</p> <p>According to the Bureau of Meteorology, the downpour of rain will continue throughout today but will ease this afternoon. The NSW coast will experience heavy winds and authorities have issued a warning to surfers as the conditions will be dangerous today and tomorrow in Sydney, Wollongong and Newcastle.</p> <p>Sydney will face the rainy conditions all throughout the weekend and into next week.</p> <p>While many may find the weather miserable, it is a blessing in disguise for Australian farmers who have been struggling under the dry conditions. The western town of Broken Hill in NSW got more rain in one night than the whole year combined. Many farmers considered themselves lucky as they received between 40mm and 100mm of rain on Wednesday night, according to the <em><a rel="noopener" href="http://www.abc.net.au/news/2018-10-05/sydney-weather-heavy-rain-to-continue-farmers-celebrate-downpour/10339964" target="_blank">ABC</a>.</em></p> <p>But while there are plenty of farmers celebrating, some didn’t get much rain at all, such as Lachlan Fall who owns a property east of Broken Hill.</p> <p>“It seemed to turn into a bit of a rain band and that provided a bit of relief for some lucky people,” Mr Gall told AAP.</p> <p>“I’m not confident that there’s going to be widespread heavy rain this year.”</p> <p>Across Australia, the Northern Territory, Tasmania and South Australia may experience a light shower while ACT and Victoria are expected to remain dry.</p>

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The incredible photo that’s killing people

<p>The Sea Cliff Bridge in the northern Illawarra region of NSW is a spectacular view, but visitors are going to extreme lengths to ensure they get the perfect photo of the view.</p> <p>The jaw-dropping bridge opened in 2005 to avoid the frequent rockfalls that posed a danger to motorists on the previous road and would force the closure of the road for months at a time.</p> <p>The $49 million structure has since featured in television commercials and also sports an impressive walkway.</p> <p>However, visitors are venturing off the path and onto the surrounding cliffs in an attempt to get the most impressive photo.</p> <blockquote style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" class="instagram-media" data-instgrm-permalink="https://www.instagram.com/p/BoYpLelnh-6/?utm_source=ig_embed&amp;utm_medium=loading" data-instgrm-version="12"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"></div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"></div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"></div> </div> </div> <div style="padding: 19% 0;"></div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"></div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" rel="noopener" href="https://www.instagram.com/p/BoYpLelnh-6/?utm_source=ig_embed&amp;utm_medium=loading" target="_blank">A post shared by Anita (@anitaawu)</a> on Oct 1, 2018 at 2:13am PDT</p> </div> </blockquote> <p>On Saturday, a man in his 20s tragically died after falling off a cliff at the site.</p> <p>The man was reportedly walking with friends near the southern end of the bridge, when he slipped and fell more than 40m on to the rocks below.</p> <p>He died at the scene.</p> <p>Now, a local has shared their distress after they spotted four people walking towards the same location just one day after the death.</p> <p>According to the <a href="https://www.smh.com.au/"><strong><em style="font-weight: inherit;"><u>Sydney Morning Herald</u></em></strong></a>, another 10 people were seen close to the edge of the cliffs earlier this week.</p> <p>The local said she was “really upset” after noticing the reckless behaviour of the visitors.</p> <p>“I yelled out to them, ‘Hey guys get out of there, someone died up there yesterday,” she said.</p> <p>“They just waved it off and laughed like it was a joke. It’s as much the attitude of people walking up there as it is inadequate fencing and signage.”</p> <p>Although there is no suggestion that the man died taking a selfie, tourists have become increasingly reckless as young people put themselves in life-threatening situations to take the perfect Instagram photo.</p> <p>Now, scientists are calling for “no selfie zones” to be put in place at different landmarks around the world.</p> <p>A new study found that selfies have claimed the lives of 259 people between 2011 and 2017.</p> <p>“Selfies are themselves not harmful, but the human behaviour that accompanies selfies is dangerous,” Dr Agam Bansal from the India Institute of Medical Sciences, who led the research, said.</p> <p>“Individuals need to be educated regarding certain risky behaviours and risky places where selfies should not be taken.</p> <p>“‘No selfie zone’ areas should be declared across many tourist areas, (especially) places such as water bodies, mountain peaks and over tall buildings to decrease the incidence of selfie-related deaths,” he said.</p> <p>Do you think “no selfie zones” should be put in place? Let us know in the comments below. </p>

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"Absolutely unacceptable" for your baby to cry – flight attendant to passenger

<p class="sics-component__html-injector sics-component__story__intro sics-component__story__paragraph">A new mother who was travelling from Sydney to San Francisco was yelled at by a United Airlines flight attendant because her child was crying.</p> <p class="sics-component__html-injector sics-component__story__paragraph">Krupa Patel Bala was flying business class when the incident happened.</p> <p class="sics-component__html-injector sics-component__story__paragraph">Ms Bala<span> </span><a href="https://www.news.com.au/travel/travel-updates/mums-fury-as-flight-attendant-tells-her-off-for-crying-baby/news-story/a95c0a4efb3ea204d651cbcb4460257e">told news.com.au</a><span> </span>that her eight-month-old baby had been crying for five minutes, when she was approached by the chief flight attendant.</p> <p class="sics-component__html-injector sics-component__story__paragraph">The attendant then insisted it was "part of the rule book that the babies are not allowed to cry for more than five minutes".</p> <p class="sics-component__html-injector sics-component__story__paragraph">"Parents of newborns have it hard enough already travelling with a baby and we certainly don't need CREW MANAGERS piling on when we are doing our best to ensure we're containing our children and their cries," she posted on Facebook.</p> <div class="sics-component__ad-space sics-component__ad-space--storybody "> <p class="sics-component__html-injector sics-component__story__paragraph"><a href="http://www.fox5dc.com/news/mom-claims-united-flight-attendant-said-it-was-absolutely-unacceptable-for-baby-to-cry-on-flight">Fox News reported</a><span> </span>that the captain apologised to her after they'd landed at their destination, but not the flight attendant.</p> <p class="sics-component__html-injector sics-component__story__paragraph">Fox also said that United Airlines released a statement saying, "We've been in touch with our customer via social media and United representatives met the family upon arrival to apologise, offer a refund and make clear that the experience she relayed doesn't reflect our commitment to serving our customers, including our youngest customers.</p> <p class="sics-component__html-injector sics-component__story__paragraph">"Young families are welcome on our flights, including in business class. We are continuing to review the incident internally and the flight attendant is being held out of service pending the investigation."</p> <p class="sics-component__html-injector sics-component__story__paragraph">Bala had vowed to never fly United again.</p> <p class="sics-component__html-injector sics-component__story__paragraph"><em>Republished with permission of<a href="https://www.stuff.co.nz/travel/travel-troubles/107463963/absolutely-unacceptable-for-your-baby-to-cry--united-airlines-to-passenger"> Stuff.co.nz.</a> </em></p> </div>

Travel Trouble

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Aussie family's $62K holiday nightmare

<p>An Australian mum has spoken of her horror after a simple slip on holiday left their son with devastating injuries – and a $62,000 bill.</p> <p>Alison Karbowiak’s son Tom, 14, was on a skiing trip with family and friends in France when he mistook ice for snow on the side of a slip, lost his balance and fell.</p> <p>The young skier, who is skilled at the sport, was taken to a medical centre close by where tests showed no signs of broken bones or internal bleeding, and he was quickly discharged.</p> <p>Though it wasn’t that simple. What the doctors failed to notice was Tom had irreparably damaged his spleen and suffered abdominal trauma – injuries that resulted in worsening symptoms throughout the night.</p> <p>Tom’s family was forced to call an ambulance to take him to the nearest hospital as his condition was rapidly deteriorating – a journey that lasted two gruelling hours, due to a snowstorm, with the teen slipping in and out of consciousness.</p> <p>It was every parent’s nightmare according to Ms Karbowiak.</p> <p>“The level of stress that comes along with seeing your child suffering, while in a strange country and hours from the nearest hospital, is absolute torture,” she said.</p> <p>When the ambulance eventually reached the hospital, Tom was rushed into emergency surgery to remove his spleen. The surgery was a success, and the young traveller spent 11 days recovering in hospital.</p> <p>But the nightmare wasn’t over just yet. When the cost of emergency medical, flights, accommodation, taxi charges and fees for missed transfers were added up, it totalled to a whopping $62,121 for the Karbowiak family.</p> <p>Thankfully Ms Karbowiak decided on taking out travel insurance before their trip, otherwise the massive bill would have had to come out of the family's own pocket.</p> <p>“If we’d had to personally cover these costs, the long-term implications on our future would be terrifying,” she said.</p> <p>“It would have drained our savings, affected our ability to cover everyday bills and taken away our freedom to make education choices for our sons. I honestly don’t know how we would have survived.</p> <p>“We always travel with insurance, I just like that peace of mind. Prior to the trip I’d checked we were fully insured for everything.</p> <p>“I didn’t expect we’d need it, but when this happened – it was such a relief not to have to worry about debilitating ambulance or hospital costs, so I could just focus on my son.”</p> <p>Have you had any travel horror stories? Let us know in the comments below.</p>

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Why you should never pick up a dropped smartphone during a flight

<p>Passengers have been reminded to listen carefully to the instructions of cabin crew after a Qantas passenger’s mobile phone caught alight mid-flight.</p> <p>The flight, travelling from Los Angeles to Melbourne yesterday morning, was two hours away from landing when the smell of burnt rubber became apparent around 6am.</p> <p>The <a href="https://www.heraldsun.com.au"><strong><em style="font-weight: inherit;"><u>Herald Sun</u></em></strong></a><em> </em>reported that cabin crew rushed through the cabin with fire extinguishers, causing confusion among passengers.</p> <p>“Nobody knew what was going on,” a passenger told the publication.</p> <p>“The (flight attendant) was on the internal phone when two male hostesses grabbed fire extinguishers and ran up the stairs to business.”</p> <p>The smell came from a mobile phone that had become crushed in a business class seat.</p> <p>The incident, which nearly forced an emergency landing in Sydney, occurred after the passenger moved the seat to retrieve their dropped phone, crushing the device in the process and causing it to smoulder.</p> <p>However, after 10 minutes cabin crew announced that the situation was under control and the flight would continue to Melbourne.</p> <p>“They didn’t say there was a fire, but … my friend overheard two guys talking at the baggage carousel and said the seat was completely destroyed,” the passenger said.</p> <p>“It was pretty scary … it panicked a few people.”</p> <p>Qantas confirmed the incident and said it showcased why it is crucial to follow the instructions of staff.</p> <p>“Our crew are trained to handle these situations and the crew on-board followed all the correct procedures,” the statement said. </p> <p>“This incident shows why we ask passengers to seek help from our cabin crew in retrieving their mobile phones.”</p> <p>Pre-flight safety videos warn passengers to ask for the help of crew if they need to retrieve an electronic device they’ve dropped.</p> <p>Australia’s Civil Aviation Safety Authority (CASA) said that when seats are adjusted it can damage the device’s volatile lithium battery, causing it to overheat and burst into flames.</p> <p>CASA said the number of such incidents were increasing because of the slimline design of smartphones and the increased power of batteries</p> <p>“Passengers must remember never to move their seat if a phone goes missing while in-flight and to always ask the aircraft cabin crew for assistance,” CASA said in a statement.</p> <p>“If a phone is damaged cabin crew should be alerted immediately.”</p>

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Woman's surprising discovery on plane ticket

<p>A woman has taken to social media to complain about a budget airline after they booked her into a seat that didn’t exist.</p> <p>The passenger, who is called Satwika Ika on Facebook, said the blunder occurred on Indonesian airline Lion Air.</p> <p><iframe src="https://www.facebook.com/plugins/post.php?href=https%3A%2F%2Fwww.facebook.com%2Fika.satwika%2Fposts%2F10217313106569013&amp;width=500" width="500" height="664" style="border: none; overflow: hidden;" scrolling="no" frameborder="0" allowtransparency="true" allow="encrypted-media"></iframe></p> <p>She was supposed to fly from Palembang, a city in Indonesia, to the capital city of Jakarta.</p> <p>But according to <em><a rel="noopener" href="https://www.thesun.co.uk/travel/7343013/seat-lion-air-plane-doesnt-exist/" target="_blank">The Sun</a></em>, when Satwika hopped on the plane she was unable to find her seat number 35F – and quickly discovered that seats only went up to row 34.</p> <p>Satwika said the flight attendants were rude and unhelpful and asked her to sit in one of the seats in row number 34.</p> <p>She was then moved to yet another seat when another passenger claimed the seat she was sitting in.</p> <p>Recounting the incident, she said a huge argument then started with the crew members.</p> <p>She said she was not the only one that had been assigned an imaginary seat, as a family along with a child were also searching for seats in row 35.</p> <p>Satwika said she is yet to receive an apology from airline employees.</p> <p>After the post started gaining traction, only then did the airline respond and said they needed to change the flight to a smaller aircraft than the first one, because of scheduling issues that had caused delays.</p> <p>It’s unclear whether Satwika made it to her destination or not.</p> <p>The airline’s Corporate Communications officer, Danang Mandala Prihantoro explained that the flight was initially meant to involve an aircraft with a capacity of 39 seat rows. </p>

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Flyers furious over Qantas's latest move

<p>Qantas passengers have expressed their despair after the airline announced that it will no longer be offering music on domestic routes.</p> <p>Qantas explained that after a “comprehensive review” of its entertainment offering, music has been removed from domestic flights because not enough people use it.</p> <p>Speaking to <a href="https://www.news.com.au"><strong><u>news.com.au</u></strong></a>, a Qantas spokesperson said: “Our research showed on average less than 10 per cent of customers per flight were tuning into the radio and music channels."</p> <p>“It also indicated that many passengers on both domestic and international flights bring their own device with music already downloaded.”</p> <p>Qantas said most passengers on domestic flights preferred to watch movies or TV shows, so the airline would focus on expanding these offerings instead.</p> <p>The airline also has an Apple Music offering, where passengers can download songs through the app or on domestic flights using Wi-Fi.</p> <p>Qantas will still offer podcasts and audiobooks on domestic flights and music will still be available on international flights.</p> <p>However, the 10 per cent of those who enjoy listening to the in-flight radio and music channels have expressed their disappointment with the decision.</p> <p>Australia’s peak music body APRA AMCOS described the move as a devastating blow to the music industry.</p> <p>Passengers have also criticised the decision to axe music on domestic flights.</p> <p>One passenger wrote: “I used to love the world music channel curated by Annette Shun Wah on @qantas flights. How can they axe music altogether? Can it be that hard/expensive? Ten per cent of the customers pissed off is a significant percentage.”</p> <p>Another said: “I’ve had times where during stressful landings the albums available have made a huge difference! Axing it is a real shame.”</p> <blockquote class="twitter-tweet" data-conversation="none" data-lang="en"> <p dir="ltr">Damn shame! I think I’ll cancel my q club membership!<br />Who sings the sing with the lyrics “...burn my hand off..”? Beautiful female voice.</p> — Maurice J Day Jr (@JerryDay19) <a href="https://twitter.com/JerryDay19/status/1041962347345014784?ref_src=twsrc%5Etfw">September 18, 2018</a></blockquote> <p>But another flyer said the backlash was uncalled for as passengers could instead use their own devices to listen to music.</p> <p>“Never thought of iTunes or music on your own phones people?”</p> <p>What are your thoughts on Qantas’s decision to axe music on domestic flights? Let us know in the comments below.</p>

Travel Trouble

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Don't get caught out: 6 new holiday scams ripping off travellers

<p>If you’re planning to take a trip across the world soon, then be warned, as there is an influx of new holiday scams affecting tourists as they travel to their dream break.</p> <p>Holiday-makers have money to spend and relaxation on their minds, which is why they are seen as easy targets for con artists.</p> <p>UK-based consumer group <a rel="noopener" href="https://www.which.co.uk/" target="_blank">Which?</a> has listed the six most common frauds travellers need to be aware of, along with tips on how to avoid getting scammed, <em><a rel="noopener" href="https://www.thesun.co.uk/" target="_blank">The Sun</a></em> reported.</p> <p>So, if you’re planning a trip abroad, here are the things you need to watch out for:</p> <p><strong>1. Accommodation booking scams</strong></p> <p>While the introduction of the internet has been a blessing in terms of ease, it’s also made it easier for scammers to lure you into their traps. With the growth of online holiday bookings, fraudsters often need nothing more than a few fake pictures to lure their victims.</p> <p>A common scam is one that includes picturesque photographs of holiday rentals that don’t seem to exist, advertised at affordable price points. The deals were often advertised on mainstream websites but asked those who were interested in booking to contact them via email, rather than use the site’s own booking system.</p> <p>Bookers were then sent a link to a convincing payment page, which suggested the payment hadn’t cleared. They then ask for a bank transfer instead.</p> <p><strong>How to protect yourself: </strong>Do your research. Google the property to see if it shows up on other reputable websites to check its authenticity. You could use Google Maps and Street View to see if the accommodation actually exists. Also, never pay by bank transfer.</p> <p><strong>2. Dodgy flight deals</strong></p> <p>Con artists have created fake airline websites that advertise budget deals on long haul flights that leave their victims high and dry.</p> <p>The UK government’s fraud agency has reported a recent surge of scams targeting those who are travelling to Asia, Africa and the Middle East.</p> <p>In many instances, tickets were purchased with stolen credit cards and then sold to unsuspecting victims, complete with a reference number.</p> <p>But tickets were then cancelled after the credit card was reported as stolen, leaving the victims out of pocket and nothing to show for it.</p> <p><strong>How to protect yourself:</strong> Book tickets through trusted agencies.</p> <p><strong>3. Wi-Fi hacks</strong></p> <p>It’s become human instinct to try and find Wi-Fi wherever you go, and the same applies when travellers land at airports.</p> <p>While it’s important to stay connected in order to get in touch with friends and family, there is a risk involved. Fraudsters have set up their own free networks in airports and use them to gain free information about anyone that logs on.</p> <p>Many passengers have been tricked into entering their credit card details before logging on.</p> <p><strong>How to protect yourself:</strong> Ask airport staff about the real Wi-Fi connection to make sure it’s the real deal and be on the lookout for connections that don’t ask for passwords straight away. Also, if you are asked for confidential information then provide fake details where possible.</p> <p><strong>4. “Free” holidays</strong></p> <p>This decade-long scam has been one that con artists have perfected throughout the years. Back in the day, people would be pressured into buying timeshares after accepting a complimentary break.</p> <p>Now, the con is conducted through scratch cards and other fake competitions.</p> <p>In one example of the scam, around 500 British travellers in Spain’s Costa del Sol have been scammed of around $27.5 million in the last year alone.</p> <p><strong>How to protect yourself:</strong> Refuse all offers of free holidays because if it’s too good to be true, then it probably is.</p> <p>Do you know of any other travel scams? Let us know in the comments below.</p> <p><strong>5. Document fraud</strong></p> <p>Over the years, the internet has seen a growth in websites selling fake travel visas and other important documents needed to visit foreign countries.</p> <p>A few cases were found to not be conducting illegal activity but were responsible for reselling documents at a huge premium compared to official channels.</p> <p>Some common examples included websites selling the European Health Insurance Card and US visa (Electronic System for Travel Authorisation, or ESTA) documents.</p> <p>While the sites looked extremely convincing, they had nothing to do with the governments of the countries they claimed to represent.</p> <p>According to Which?, out of the top 20 search results for “ESTA visa” over half were unofficial.</p> <p><strong>How to protect yourself:</strong><span> </span>Follow links to official government websites through the Department of Foreign Affairs website.</p> <p><strong>6. Fake tickets</strong></p> <p>It’s no secret that music concerts and major sporting events are on top of the list of potential scams, but travellers are now falling victim to fake packages to international events and are only finding out the true worth of their ticket once they arrive in the country.</p> <p>The FIFA World Cup in Russia was one example where countless websites offered travel packages including tickets when the only tickets that were considered valid and authentic were the ones purchased directly from FIFA themselves.</p> <p>Scammers love to lure desperate fans with fake tickets, as they know the demand is high and it’s easy to trap people who are willing to go the extra mile for a ticket to their chosen event.</p> <p><strong>How to protect yourself:</strong><span> </span>Make sure the tickets you are purchasing are from legitimate websites and web pages that start with “https” and have the padlock symbol in the URL bar. And if you’re on the hunt for second-hand tickets, then do a quick check if whether or not resale is allowed, as some tickets are only valid for the original buyer.</p> <p>“Criminals are finding ever more sophisticated ways to dupe holiday-makers, both in the booking process and when they’re on the holiday itself,” Which? Travel editor Rory Boland said.</p> <p>“If something seems too good to be true, it almost certainly is. Don’t hand your money over until you can be sure it’s the real deal.”</p> <p><span>Do you know of any other travel scams? Let us know in the comments below.</span></p>

Travel Trouble

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The elaborate tourist scam responsible for stealing $6600 from travellers

<p>Lawrence Andrews was just another tourist exploring the streets of Beijing before he stepped foot inside a local restaurant to enjoy a meal and some tea.</p> <p>But once he returned home, he was in for a nasty surprise as he discovered he had been charged $6600 for the experience.</p> <p>Mr Andrews is the latest victim of one of the most well-known tourist traps in Beijing: The Tea House Scam. After fighting a lengthy battle to get his money back, he’s determined to warn other unsuspecting tourists.</p> <p>“While visiting the Forbidden City, I went to (a tea house) – a local, unimpressive place,” Mr Andrews told consumer rights organisation Elliott.org, who took on his case.</p> <p>“Later, I discovered this tea house charged my American Express card a total of $US4704 ($A6600). Although American Express assured me that it would defend me against this fraud, it didn’t. I need help!”</p> <p>According to Mr Andrews, he was handed two bills with one converting to $350. He became sceptical, however, when he was given the second bill. While he signed both receipts, he asked for copies to which the restaurant staff declined.</p> <p>“These ladies said they were unable to give me copies,” Mr Andrews said. “Then I knew something was wrong and that I had stumbled into a tourist trap.”</p> <p>After leaving the premises, he immediately contacted American Express to which he was told that he would be protected against any fraud. But that turned out to be false, as he received a $6600 charge on his American Express bill.</p> <p>A month later, Mr Andrews was informed he’d lost the case with the bank, so he launched an appeal that was also denied. That’s when he reached out to Elliott.org.</p> <p>“There is no way a person could run up a tab of $6600 at this place,” he wrote. “This is a fraudulent merchant. This charge is a scam. But after an investigation on July 27, I officially lost my American Express dispute and the appeal. The (charge) reappeared on my statement.”</p> <p>Amex believes Mr Andrews was responsible for the amount as he signed the two non-itemised receipts.</p> <p>Elliott’s Michelle Couch-Friedman said of the popular scam: “Starting at 3:34 pm, you can see the mechanisms of the Beijing tea house scam in action.</p> <p>“What typically happens is a friendly ‘fellow tourist’ strikes up a conversation with their intended victim,” she wrote. “This scammer, who is often an attractive young woman, has been sent out to hunt for unsuspecting visitors to the area and draw them into a local tea house.</p> <p>“Once inside the restaurant, the victim is seated in a private room and prices are purposely omitted from the conversation. Soon a hostess brings light snacks and a variety of teas to sample.</p> <p>“In the end, the victim discovers that none of this was done as a friendly overture. The cost of the visit is typically hundreds of dollars for some inexpensive refreshments.”</p> <p>After a thorough investigation by Ms Couch-Friedman, Amex eventually reimbursed Mr Andrews and he received his money back.</p>

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Singapore Airlines cancelled flight chaos as pilot fails alcohol test

<p>A Singapore Airlines pilot has been asked to step down after failing an alcohol test on the morning he was due to fly an international flight.</p> <p>The airline was forced to cancel the flight from Melbourne to Wellington in New Zealand on Saturday morning and the return flight the same day.</p> <p>Speaking to <em><a rel="noopener" href="https://www.dailymail.co.uk/news/article-6172873/Singapore-Airlines-pilot-fails-alcohol-test-morning-international-flight-Melbourne.html" target="_blank">Daily Mail Australia</a></em>, a spokesman from the airline confirmed the last minute cancellation stating the reason as an “operating crew member being deemed unfit to fly.”</p> <p>“The Civil Aviation Authority officials undertook a random drug and alcohol test of all crew prior to them starting their pre-flight checks,” he said.</p> <p>“The pilot in question did not pass the test due to having a higher than suitable blood alcohol limit.”</p> <p>According to <em><a rel="noopener" href="https://www.stuff.co.nz/travel/travel-troubles/107123051/singapore-airlines-cancels-wellington-flight" target="_blank">Stuff</a></em>, the pilot had a two-day layover in Melbourne prior to the scheduled flight after flying in from Singapore.</p> <p>He has now returned back to Singapore where a thorough investigation is underway and has been suspended from all duties.</p> <p>“We will also work closely with the Australian and Singaporean authorities to ensure they are supplied the information they require,” said the spokesman.</p> <p>Frustrated passengers lashed out on social media after they were left stranded without a flight.</p> <p>Some were flying to Wellington for the All Blacks rugby union Test match against South Africa, with one fan travelling all the way from Tokyo for the event.</p> <p>One passenger tweeted: “Care to explain why your captain (i.e. most experienced person on the aircraft) of SQ247 waits until boarding time to decide they’re too ill/drunk to fly? Will miss the All Blacks rugby match I bought tickets for and flew to WLG from NRT to see.”</p> <p>He was met with a reply saying: “At least he didn’t fly! Better to be down here wishing you were up there, then being up there wishing you were down here.”</p> <p>This list of complaints was long, as another wrote, “Terrible service on your cancelled Melbourne to Wellington flight this morning. No options given to stranded customers except to call your useless booking line! Hotel fees and taxi fares all lost not to mention a day of holiday. Appalling service.”</p> <p>One passenger was left stranded at Melbourne Airport for six hours.</p> <p>Singapore Airlines has issued an apology for the inconvenience passengers were forced to face.</p> <p>“We sincerely apologise to those affected by the cancellation of these flights. However, the safety of our customers and crew is our highest priority,” the spokesman said.</p> <p>“We have worked with customers whose travel was inconvenienced to find suitable alternate travel arrangements as quickly as possible.”</p>

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“Landmark ruling”: Man jailed after writing fake review on TripAdvisor

<p>A man from Italy has been handed a “landmark” nine-month jail sentence after writing fake reviews on TripAdvisor.</p> <p>The man’s company PromoSalento sold fake, positive reviews to hundreds of businesses across Italy to boost their online profiles and make sales.</p> <p>His sentence, which has been described as a “landmark ruling for the internet”, was given in a criminal court in Lecce, Italy.</p> <p>The unnamed man must also pay a $13,000 fine for his actions.</p> <p>In Italy, it is illegal to write fake reviews using a false identity.</p> <p>Although many jurisdictions have cracked down on those who are deliberately misleading customers on the internet, this is the first time paid-review fraud has resulted in a jail sentence.</p> <p> “We see this as a landmark ruling for the internet,” TripAdvisor’s vice president and associate general counsel Brad Young said.</p> <p>“Writing fake reviews has always been fraud, but this is the first time we’ve seen someone sent to jail as a result.”</p> <p>TripAdvisor first began investing PromSalento in 2015 after various businesses who had been offered paid reviews came forward.</p> <p>During the investigation, TripAdvisor identified and blocked over more than 100 attempts by PromoSalento to submit fake reviews on the platform.</p> <p>TripAdvisor also penalised properties that had paid PromoSalento to write the false reviews.</p> <p>“Review fraud is something TripAdvisor takes extremely seriously, employing advanced tracking technology and a dedicated team of investigators to catch paid review companies and prevent them from operating on the site,” the company said.</p> <p>A restaurant owner who was approached by PromoSalento brought the case to Italian police.</p> <p>“The police investigation into PromoSalento delivered enough evidence of criminal conduct to send the case to court,” TripAdvisor said.</p> <p>Since 2015, TripAdvisor has brought down 60 different paid review companies around the world.</p> <p>“Online reviews play a major role in tourism and consumer purchasing decisions, but it’s important everyone plays by the rules,” said Pascal Lamy, the world committee on tourism ethics chairman at the United Nations World Tourism Organisation.</p> <p>“Fake reviews clearly contravene the World Committee on Tourism Ethics guidelines, which we published last year to guide the responsible use of ratings and reviews on digital platforms. </p> <p>“The recommendations were developed in collaboration with TripAdvisor, Minube and Yelp and we know that industry collaboration has an important role to play in tackling review fraud.”</p>

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The terrifying moment a couple make an eerie discovery inside their Airbnb

<p>A Scottish couple had the fright of their life after making an eerie discovery inside their Airbnb apartment.</p> <p>Dougie Hamilton, from Glasgow, Scotland was on holiday in Toronto, Canada with his girlfriend when he noticed something didn’t feel right about his rented open-plan apartment.</p> <p>Posting on social media, Mr Hamilton shared the images of the moment he discovered a hidden camera inside a digital clock.</p> <p>He said he became paranoid after watching a video about hidden spy cameras in things such as pens, teddy bears and clocks.</p> <p>So, he decided to slide the front face off the digital clock and made the chilling discovery.</p> <p>“I just happened to be facing this clock and was staring at it for about 10 minutes. There was just something in my head that made me feel a bit uneasy,” he told the <em><a href="https://www.dailyrecord.co.uk/news/scottish-news/scots-couple-call-cops-after-13218634">Daily Record.</a></em></p> <p>“It was connected to a wire like a phone charger which wasn’t quite right.</p> <p>“I took the charger out of it and saw there was a lithium battery in the back. At this point, I slid the front facing off the clock and could see there actually was a camera.”</p> <p><iframe src="https://www.facebook.com/plugins/post.php?href=https%3A%2F%2Fwww.facebook.com%2Fdouglas.hamilton.56%2Fposts%2F10156590117224402&amp;width=500" width="500" height="789" style="border: none; overflow: hidden;" scrolling="no" frameborder="0" allowtransparency="true" allow="encrypted-media"></iframe></p> <p>Airbnb gave Mr Hamilton a full refund and provided alternative accommodation. Police are currently investigating the matter.</p> <p>A spokesperson from Airbnb said: “We take privacy issues extremely seriously and have a zero-tolerance policy for this behaviour.”</p> <p>“We have removed the host from the platform while we investigate and are providing the guest with our full support.”</p>

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