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So when should you book that flight? The truth on airline prices

<div class="theconversation-article-body"><em><a href="https://theconversation.com/profiles/yuriy-gorodnichenko-144556">Yuriy Gorodnichenko</a>, <a href="https://theconversation.com/institutions/university-of-california-berkeley-754">University of California, Berkeley</a> and <a href="https://theconversation.com/profiles/volodymyr-bilotkach-145437">Volodymyr Bilotkach</a>, <a href="https://theconversation.com/institutions/newcastle-university-906"><em>Newcastle University</em></a></em></p> <p>How airlines price tickets is a source of many <a href="http://airtravel.about.com/od/travelindustrynews/a/mythticket.htm">myths</a> and urban legends. These include tips about the best day of the week to buy a ticket, last-minute discounts offered by the airlines, and the conspiracy theories suggesting that the carriers use cookies to increase prices for their passengers. None of these three statements is entirely true.</p> <p>Studies have suggested that prices can be higher or lower on a given day of the week – yet, there is no clear consensus on which day that is. Offered prices can in fact drop at any time before the flight, yet they are much more likely to increase than decrease over the last several weeks before the flight’s departure. Further, the airlines prefer to wait for the last-minute business traveler who’s likely to pay full fare rather than sell the seat prematurely to a price conscious traveler. And no, the airlines do not use cookies to manipulate fare quotes – adjusting their inventory for specific customers appears to be beyond their technical capabilities.</p> <p>What is true about pricing in the airline industry is that carriers use complex and sophisticated pricing systems. The airline’s per passenger cost is the lowest when the flight is full, so carriers have incentive to sell as many seats as possible. This is a race against time for an airline and, of course, no company wants to discount its product more than it has to. Hence, the airlines face two somewhat contradictory goals: to maximize revenue by flying full planes and to sell as many full-fare seats as possible. This a process known in the industry as yield or revenue management.</p> <h2>Airlines and their bucket lists</h2> <p>Here is how <a href="http://commons.erau.edu/cgi/viewcontent.cgi?article=1522&amp;context=jaaer">yield management</a> works. For each flight or route (if we are talking about multi-segment itineraries), the airline has a set of available price levels – from the most expensive fully refundable fare to the cheapest deeply discounted non-refundable price. The industry jargon for these prices is “buckets.” Then, seats can be interpreted as balls that are allocated among these buckets.</p> <p>Initial allocation of seats between the price buckets is determined by historical data indicating how well a certain flight sells. For example, fewer deeply discounted seats will be offered on a flight on Thanksgiving week than on the same flight during the third week of February. As the seats on a flight sell, yield managers monitor and adjust the seat allocation. If, for instance, the sales are slower than expected, some of the seats might be moved to lower-priced buckets – this shows up as a price drop. As noted above, such price drops can occur at any time before the flight. However, the general trend of price quotes is upward starting from about two to three weeks before the flight departure date.</p> <p>Of course, an average traveler wants to know when he or she should buy the tickets for the next trip. Another important question is where to buy this ticket. Airlines distribute their inventory on their own websites and on several computer distribution systems, meaning that prices can sometimes differ depending on where one looks. We are not entirely sure what precipitates this phenomenon – likely explanations include differences in contracts between the airlines and the distribution systems/travel agents, implying that different travel agents may not have access to the airline’s entire inventory of available prices.</p> <h2>When to book</h2> <p>The airlines’ yield managers start looking at flight bookings about two months before the departure date. This implies that it generally does not pay to book more than two months in advance: studies show that initially the airlines leave the cheapest price buckets empty, and yield managers may move some seats into those buckets if a couple of months before the departure date the flight is emptier than expected. Between two months and about two to three weeks before the flight date, the fare quotes remain mostly flat, with a slight upward trend. However, and perhaps paradoxically, there is a good chance of a price drop during this period. We tend to monitor prices for several days – sometimes up to a week – hoping for a potentially lower quote. It does not always pay off, but sometimes we do manage to save a considerable amount of money.</p> <p>Two to three weeks before the flight date, the price quotes start increasing. This is the time when business travelers start booking. While price drops are still possible, a chance of a price increase is much higher if you wait to book within this time period. This is also the time when one can find significant differences between price quotes, depending on where one looks and what contract they have with the airlines.</p> <p>Thus, if we book a trip earlier than three weeks before the flight date, we tend not to delay the purchase. At the same time, we check quotes from multiple travel agents, or go directly to a site that allows for a quick comparison of prices (such as <a href="https://www.kayak.com">kayak.com</a> or <a href="http://www.skyscanner.net">skyscanner.net</a>). Or check the airline itself.</p> <p>As for answering the original question we posed, here are some simple tips. First, if you have to travel during a peak period, such as Thanksgiving week, it is generally best not to delay buying that ticket. Otherwise, it might pay to monitor the offered prices for some time before committing. The best strategy for booking within the last couple of weeks before the flight, however, is not to delay the purchase, but to try getting quotes from several agents, which is easy to do in the internet age.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/34033/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><a href="https://theconversation.com/profiles/yuriy-gorodnichenko-144556"><em>Yuriy Gorodnichenko</em></a><em>, Associate Professor of Economics, <a href="https://theconversation.com/institutions/university-of-california-berkeley-754">University of California, Berkeley</a> and <a href="https://theconversation.com/profiles/volodymyr-bilotkach-145437">Volodymyr Bilotkach</a>, Senior Lecturer in Economics, <a href="https://theconversation.com/institutions/newcastle-university-906">Newcastle University</a></em></p> <p><em>Image credits: Shutterstock </em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/so-when-should-you-book-that-flight-the-truth-on-airline-prices-34033">original article</a>.</em></p> </div>

Travel Tips

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We know what to eat to stay healthy. So why is it so hard to make the right choices?

<div class="theconversation-article-body"> <p><em><a href="https://theconversation.com/profiles/nina-van-dyke-822557">Nina Van Dyke</a>, <a href="https://theconversation.com/institutions/victoria-university-1175">Victoria University</a></em></p> <p>A healthy diet <a href="https://www.who.int/initiatives/behealthy/healthy-diet">protects us</a> against a number of chronic diseases, including heart disease, diabetes and cancer.</p> <p>From early childhood, we receive an abundance of <a href="https://cdn.who.int/media/docs/default-source/healthy-diet/healthy-diet-fact-sheet-394.pdf?sfvrsn=69f1f9a1_2&download=true">information</a> about how we <a href="https://www.eatforhealth.gov.au/guidelines/australian-guide-healthy-eating">should eat</a> to be healthy and reduce our risk of disease. And most people have a <a href="https://link.springer.com/content/pdf/10.1186/1479-5868-11-63.pdf">broad understanding</a> of what healthy eating looks like.</p> <p>But this knowledge <a href="https://www.sciencedirect.com/science/article/pii/S0001209216310584?casa_token=6CZgCmT1RMgAAAAA:sSRsj2o6swVfvoBxMIVrMTxqdczSAiFwfTCYzYQ8U3z4ey_WLQ6knpmk8WRH77zugAS3wEAQrA">doesn’t always result</a> in healthier eating.</p> <p>In our new research, we set out to <a href="https://link.springer.com/content/pdf/10.1186/s12889-024-18432-x.pdf">learn more</a> about why people eat the way they do – and what prevents them from eating better. Lack of time was a major <a href="https://onlinelibrary.wiley.com/doi/pdf/10.1111/obr.12472?casa_token=1D1mi-l0TR0AAAAA:dgebTQx-wgw7jbREfdawxZ5AZSDRztvrt8t1tuKyDy1x2mmXlyLDY8z9NbUf0v4hnh80HY_RbAk08Q">barrier</a> to cooking and eating healthier foods.</p> <h2>How do you decide what to eat?</h2> <p>We spoke with <a href="https://link.springer.com/content/pdf/10.1186/s12889-024-18432-x.pdf">17 adults</a> in a regional centre of Victoria. We chose a regional location because less research <a href="https://link.springer.com/content/pdf/10.1186/s40900-020-0179-6.pdf">has been done</a> with people living outside of metropolitan areas and because rates of obesity and other diet-related health issues are <a href="https://www.aihw.gov.au/reports/rural-remote-australians/rural-and-remote-health">higher</a> in such areas in Australia.</p> <p>Participants included a mix of people, including some who said they were over their “most healthy weight” and some who had previously dieted to lose weight. But all participants were either:</p> <ul> <li>young women aged 18–24 with no children</li> <li>women aged 35–45 with primary school aged children</li> <li>men aged 35–50 living with a partner and with pre- or primary-school aged children.</li> </ul> <p>We selected these groups to target <a href="https://www.sciencedirect.com/science/article/pii/S0022318212803669">ages and life-stages</a> in which shifts in eating behaviours may occur. Previous research has found younger women <a href="https://onlinelibrary.wiley.com/doi/pdf/10.1111/j.1470-6431.2007.00642.x?casa_token=33QKWwhc2ogAAAAA:ZvJ6wfXiRC_6eoqvoxD121JOSKSPmIRHcrdiGl2uHzkq5pY6VVPL6WI2DhmxQ2q9i6bBGvLiFl8afQ">tend to</a> be particularly concerned about appearance rather than healthy eating, while women with children often shift their focus to providing for their family. Men <a href="https://onlinelibrary.wiley.com/doi/pdf/10.1111/obr.12472?casa_token=KakMB6hAOQ0AAAAA:fLnpoxZQiiJIdEkg_TOcCq8hBwZef1iZETZKTiG5W6zW2x_PYzK0oLeOg5F9arKThq9RzMWEi4x4Xw">tend to be less interested</a> in what they eat.</p> <p>We asked participants about how they decided what food to eat, when, and how much, and what prevented them from making healthier choices.</p> <h2>It’s not just about taste and healthiness</h2> <p>We found that, although such decisions were determined in part by taste preferences and health considerations, they were heavily influenced by a host of other factors, many of which are outside the person’s control. These included other household members’ food preferences, family activities, workplace and time constraints, convenience and price.</p> <p><a href="https://jamanetwork.com/journals/jamainternalmedicine/article-abstract/2767106">Healthy eating</a> means consuming a balanced diet rich in nutrients, including a variety of fruits, vegetables, whole grains, lean proteins and healthy fats, while limiting processed foods, added sugars and excessive salt. Healthy eating also includes how we eat and <a href="https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0244292">how we think about</a> food and eating, such as having a positive relationship with food.</p> <p>One 35- to 45-year-old woman, for example, said that time constraints and family preferences made it difficult to prepare healthier food:</p> <blockquote> <p>I love the chance when I can actually get a recipe and get all of the ingredients and make it properly, but that doesn’t happen very often. It’s usually what’s there and what’s quick. And what everyone will eat.</p> </blockquote> <p>One of the 35- to 50-year-old men also noted the extent to which family activities and children’s food preferences dictated meal choices:</p> <blockquote> <p>Well, we have our set days where, like Wednesday nights, we have to have mackie cheese and nuggets, because that’s what the boys want after their swimming lesson.</p> </blockquote> <p><a href="https://onlinelibrary.wiley.com/doi/pdf/10.1111/joss.12649?casa_token=gsnU9O_G2GQAAAAA:mV2vtHlnEd0jqBGJPFkfml_ecLIDqwSlH5xksSwt4eQb_FP_UShyAKm9sLNnKy6Mkf2q9aKAlDEixA">Research shows</a> that children are often more receptive to new foods than their parents think. However, introducing new dishes takes additional time and planning.</p> <p>An 18- to 24-year-old woman discussed the role of time constraints, her partner’s activities, and price in influencing what and when she eats:</p> <blockquote> <p>My partner plays pool on a Monday and Wednesday night, so we always have tea a lot earlier then and cook the simple things that don’t take as long, so he can have dinner before he goes rather than buying pub meals which cost more money.</p> </blockquote> <p>Despite popular perceptions, healthy diets are not more expensive than unhealthy diets. A <a href="https://preventioncentre.org.au/wp-content/uploads/2017/03/1702_FB_LEE_4p_final_lr.pdf">study</a> comparing current (unhealthy) diets with what the <a href="https://www.health.gov.au/resources/publications/the-australian-dietary-guidelines">Australian Dietary Guidelines</a> recommend people should eat found that the healthy diet was 12–15% cheaper than unhealthy diets for a family of two adults and two children.</p> <p>However, learning and planning to prepare new types of meals <a href="https://www.mdpi.com/2072-6643/12/3/877">takes effort and time</a>.</p> <p>Simply educating people about what they should eat won’t necessarily result in healthier eating. People want to eat healthier, or at least know they should eat healthier, but other things <a href="https://link.springer.com/content/pdf/10.1007/s00394-017-1458-3.pdf">get in the way</a>.</p> <p>A key to improving people’s eating behaviours is to make it easy to eat more healthily.</p> <p>Policy changes to make healthy eating easier could include subsidising healthier foods such as fresh produce, providing incentives for retailers to offer healthy options, and ensuring access to nutritious meals in schools and workplaces.</p> <h2>So how can you make healthier food choices easier?</h2> <p>Here are five tips for making healthy choices easier in your household:</p> <ol> <li> <p>If certain days of the week are particularly busy, with little time to prepare fresh food, plan to cook in bulk on days when you have more time. Store the extra food in the fridge or freezer for quick preparation.</p> </li> <li> <p>If you’re often pressed for time during the day and just grab whatever food is handy, have healthy snacks readily available and accessible. This could mean a fruit bowl in the middle of the kitchen counter, or wholegrain crackers and unsalted nuts within easy reach.</p> </li> <li> <p>Discuss food preferences with your family and come up with some healthy meals everyone likes. For younger children, <a href="https://healthykids.nsw.gov.au/downloads/file/campaignsprograms/NewFoodsFussyEaters.pdf">try serving</a> only a small amount of the new food, and serve new foods alongside foods they already like eating and are familiar with.</p> </li> <li> <p>If you rely a lot on take-away meals or meal delivery services, try making a list ahead of time of restaurants and meals you like that are also healthier. You might consider choosing lean meat, chicken, or fish that has been grilled, baked or poached (rather than fried), and looking for meals with plenty of vegetables or salad.</p> </li> <li> <p>Remember, fruit and vegetables taste better and are often cheaper when they are in season. Frozen or canned vegetables are a <a href="https://www.sbs.com.au/news/article/the-cost-of-fresh-fruit-and-veggies-is-rising-is-canned-or-frozen-produce-just-as-healthy/tzuhnfrnr">healthy and quick alternative</a>.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/231489/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> </li> </ol> <p><em><a href="https://theconversation.com/profiles/nina-van-dyke-822557">Nina Van Dyke</a>, Associate Professor and Associate Director, Mitchell Institute, <a href="https://theconversation.com/institutions/victoria-university-1175">Victoria University</a></em></p> <p><em>Image credits: Shutterstock </em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/we-know-what-to-eat-to-stay-healthy-so-why-is-it-so-hard-to-make-the-right-choices-231489">original article</a>.</em></p> </div>

Food & Wine

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Bindi Irwin to release children's book

<p>Bindi Irwin is releasing her debut children's book - and it involves her adorable three-year-old daughter, Grace Warrior. </p> <p>The wildlife warrior took to Instagram to share the news, saying: "Today is one of the very best days of my entire life."</p> <p>"I officially get to share with you my new children's book, <em>You Are a Wildlife Warrior!</em> Woohoo! Crikey"</p> <p>According to Bindi, the book will take readers on an "amazing journey" with her "wonderful daughter" Grace. </p> <p>"You'll explore our home, Australia Zoo and the conservation work we do all over the world," she shared.</p> <p>"I hope this book will inspire the next generation to love, respect and protect our natural world... it means the world to share our journey with you!" she added. </p> <p>The book will feature illustrations from Ramona Kaulitzki and take readers on an adventure with the mother-daughter duo. </p> <p><em>You Are a Wildlife Warrior!</em> will be available in the US and Australia on February 4, 2025.</p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/reel/C8sdavsSBof/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/reel/C8sdavsSBof/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by Bindi Irwin (@bindisueirwin)</a></p> </div> </blockquote> <p>Bindi's mum, Terri, couldn't hide how proud she was, commenting: "I am tremendously proud of you, @bindisueirwin. You are a wonderful mama and a true Wildlife Warrior! Your book is beautiful and brilliant. A fantastic, fun story for everyone!"</p> <p>Fans were quick to follow, congratulating the wildlife warrior on her latest project. </p> <p>"Well that's every child's birthday present ever sorted... congratulations Bindi, what a fantastic project!" one wrote. </p> <p>"Congratulations!!! I'm so happy I get to share a part of your world at Australia Zoo with my daughter!!" another added. </p> <p><em>Images: Instagram</em></p>

Books

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Travel agent arrested after allegedly selling fraudulent bookings

<p>A Sydney travel agent accused of taking the money of dozens of customers has been arrested by police. </p> <p>Footage obtained by A Current Affair showed the moment police finally caught Zahra Rachid, who is accused of ripping of customers and leaving them hundreds of thousands of dollars out of pocket. </p> <p>Officers in Sydney's south established Strike Force Bail to investigate reports of a travel agent that had allegedly failed to honour customer bookings. </p> <p>Rachid, who ran Travel World Sydney, allegedly cancelled bookings made by customers without their knowledge, and did not issue any refunds, pocketing the money for herself. </p> <p>NSW Fair Trading received complaints about Travel World Sydney totalling more than $230,000.</p> <p>Nicole Vris, claims she used Rachid as a travel agent to book a trip to Greece for herself and 34 family members. </p> <p>She thought that her dream family holiday was booked, but when she checked her flights with the airline, they had no record of her booking. </p> <p>"It's very hard to round everyone up to go on a holiday at the same time, it's so hard," Vris told <em>A Current Affair</em>. </p> <p>"Zahra has ruined that dream for many people."</p> <p>Her family has allegedly been left about $160,000 out of pocket.</p> <p>She has since paid for new flights to Greece, going with only a handful of family members who are able to afford to pay for the trip twice. </p> <p>"Your face value matters in life ... and she's definitely lost that," Vris said.</p> <p>"This was going to happen and she needs to be held accountable for her actions."</p> <p>Rachid is facing 16 fraud charges and is due in court in July. </p> <p>"I think everybody having their funds returned to them would be great and I think by Zahra being put away it might just shake her foundations a little bit," Vris said.</p> <p><em>Images: A Current Affair</em></p>

Legal

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Man books 58 flights for free

<p dir="ltr">A Jetstar passenger has become locked in a legal battle with the Aussie airline after exploiting a promotion to get 58 flights for free. </p> <p dir="ltr">Lawyer Tyrone Barugh was one of many travellers who made use of Jetstar’s promotion that offered people a free return fare.</p> <p dir="ltr">Barugh booked a flight from Auckland to Sydney for $260 and received the free return, although he soon cancelled the outbound flight and was given credit with the airline. </p> <p dir="ltr">However, he did not cancel the return trip. </p> <p dir="ltr">Mr Barugh then used the credit to book another flight, before doing the same thing a further 57 times.</p> <p dir="ltr">The would-be passenger told <em>n</em><a href="https://www.news.com.au/finance/business/travel/man-locked-in-tribunal-battle-with-jetstar-after-booking-58-free-flights/news-story/1e3f67324c952ce232f3a583575d7ddc"><em>ews.com.au</em></a> that he had not planned to board any of the flights, and has taken Jetstar to the Disputes Tribunal of New Zealand, claiming he is entitled to approximately $4,500 in taxes owed on the flights.</p> <p dir="ltr">“They’re [Jetstar] not out here with the most saintly of intentions,” he said. </p> <p dir="ltr">“They have terms and conditions that are designed to potentially avoid having to do the right thing by a lot of their customers and limit their liability to their customers, and they’re pretty happy to pull those out when it suits them.”</p> <p dir="ltr">He claims he is owed the money as he has paid the Passenger Movement Charge,  which is a $60 fee the Australian Government collects when a person leaves the country. </p> <p dir="ltr">Mr Barugh says he would accept a settlement of a “small flight credit and a toy plane”.</p> <p dir="ltr">“There is a spirit of larrikinism,” he said.</p> <p dir="ltr">A spokesman for Jetstar declined to comment on the case, saying, “As this is a matter before the Tribunal, we won’t be making any comment.” </p> <p dir="ltr"><em>Image credits: Shutterstock</em></p> <p> </p>

Travel Trouble

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10 questions you must ask before booking a tour

<p>A tour can be a memorable experience, for the right and wrong reasons. Here are 10 questions you must ask yourself before booking one on your next holiday.</p> <p><strong>1. Are there minimum or maximum group sizes?</strong></p> <p>This applies for two reasons. Firstly, you need to decide how many people you’d like to travel with. Small group tours will have no more than a dozen or so while larger tours could be up to 50. The size will drastically impact your tour experience, affecting everything from the mode of transport to the type of meals. Secondly, you need to know if there’s a minimum group size needed for the tour to run. If you’re the only one who books you may find it cancelled.</p> <p><strong>2. What is your cancellation/refund policy?</strong></p> <p>As a rule of thumb, you should ask this question about any kind of travel you book before you hand over your cash. With a tour, make sure you find out their policies around inclement weather, too few passengers or if you need to cancel. And as always, travel insurance is your best friend.</p> <p><strong>3. Are you available for support throughout?</strong></p> <p>One of the good things about travelling with a tour is that you’ll have the services of at least one guide. It’s also good to know if the tour office itself is available for assistance when you’re on the road. This comes in handy if you have to make changes, get sick or are unhappy with the experience.</p> <p><strong>4. Do you have any reviews I can read?</strong></p> <p>If you can’t find the tour company on TripAdvisor or a similar review site, ask the company if they have any testimonials from previous customers. Before you make your final decision, it’s nice to know what other people have said about the tour and its style.</p> <p><strong>5. What experience/qualifications do the guides have?</strong></p> <p>Many tour companies now pride themselves on using locals or people who have lived in a country for many years to guide tours. You don’t want to be stuck with someone who just reads from a guidebook – you can do that yourself for half the price. Find out what they know before you go.</p> <p><strong>6. How active is it?</strong></p> <p>There is a huge spectrum when it comes to tours, ranging from coach journeys with very little walking to active treks where you cover hard ground every day. Make sure you find out exactly what will be involved and if that suits your abilities and fitness level. And be realistic – you and the tour group will suffer otherwise.</p> <p><strong>7. What is the demographic?</strong></p> <p>You don’t want to get stuck on a tour with a bunch of 25 year olds who are just looking for the pub. Most people prefer to travel with people around their own age and in similar demographics (such as solo travellers, seniors, families etc), so make sure you find out who is likely to be in your group before you book.</p> <p><strong>8. Is everything included or will I have to pay for extras?</strong></p> <p>You should be able to get a detailed break down of exactly what is – and what isn’t – included in the price. What looked like a good deal can quickly become very expensive if you have to pay for day excursions, admission fees, alcohol or other surprises.</p> <p><strong>9. How much time do you spend in each place?</strong></p> <p>Are you looking to tick many famous sites off your list or do you want to have the time to immerse yourself in a destination? When you’re looking at an itinerary, ask questions about how long you will actually be spending at each place to ensure that you get enough time to really enjoy it.</p> <p><strong>10. Will I get any free time on my own?</strong></p> <p>After many days as part of a group, it’s nice to have some time on your own. You can explore sites that aren’t on your itinerary, try a new restaurant or just have a well deserved nap. Find out how rigid the schedules are and if there will be some time to do your own thing.</p> <p><em>Image credits: Shutterstock</em></p>

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"Finally felt like the right time": John Farnham's huge announcement

<p>John Farnham has announced his triumphant return one year on from his cancer surgery, sharing the news of a highly anticipated project. </p> <p>The 74-year-old Aussie music icon is set to tell his story in his own words with the release of his own candid memoir titled <em>The Voice Inside</em>. </p> <p>The autobiography, which will be released on October 30th, is co-written by Poppy Stockwell, who is the award-winning writer and director of the critically acclaimed biopic Finding the Voice.</p> <p>The book documents Farnham's early life and stardom growing up in Melbourne in the 1960s, to his comeback 1986 album <em>Whispering Jack</em>.</p> <p>It will recall the highs and lows of fame, including when his stellar career stalled, record companies turned their backs and he faced financial ruin.</p> <p><em>The Voice Inside</em> will also detail his shocking diagnosis of mouth cancer in 2022 which turned his life upside down. </p> <p>The book was announced on Farnham's Facebook page, with a statement sharing how he felt it was "the right time" to tell his story. </p> <p><iframe style="border: none; overflow: hidden;" src="https://www.facebook.com/plugins/post.php?href=https%3A%2F%2Fwww.facebook.com%2Fjohnfarnham%2Fposts%2Fpfbid02tZwog7QbEW6AxDUxNMp3Kn5msAghjd9yUQe56optBdyX8ZL1DQFm4qvpUYsSjo2Rl&show_text=true&width=500" width="500" height="728" frameborder="0" scrolling="no" allowfullscreen="allowfullscreen"></iframe></p> <p>"Having been asked many times, it finally felt like the right time to sit down and tell my story," he said.</p> <p>"It is a very strange feeling looking back on my life, on the good and the bad, and now that I have started, it is all rushing back. I hope the book engages and entertains, because that’s what so much of my life has been about."</p> <p>The book will "chart John Farnham’s very personal and public journey, told in his own words and with his inimitable humour, insight, and humility."</p> <p>The post was quickly flooded with comments from fans eager to get their hands on the memoir, while many shared their well wishes as he continues his lengthy recovery from cancer. </p> <p><em>Image credits: Getty Images </em></p>

Caring

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Rebel Wilson's memoir "pulled from shelves"

<p>Fans hoping to get their hands on a copy of Rebel Wilson's memoir have been left disappointed after the book has been pulled from shelves in Australia. </p> <p>The book, titled <em>Rebel Rising</em>, was released on Wednesday, although numerous retailers have removed the book from their websites, halting sales indefinitely. </p> <p>One of Australia’s biggest book retailers, Amazon, have made the memoir unavailable to order, and noted to customers: “We don’t know when or if this item will be back in stock.”</p> <p>On Booktopia.com the book is currently listed as “Unavailable” with no date listed as to when the memoir will be back on-sale.</p> <p>Wilson took to Instagram to celebrate the release of her book, but her post was inundated with comments from frustrated fans in Australia and New Zealand who were questioning why it was no longer available in the region. </p> <p>“I am in Australia and can’t get a copy,” wrote the frustrated fan. “Just went to my local book store and they said it has been recalled to be possibly be re-printed and have parts redacted!! Can we get it in the US?”</p> <p>Fans in the UK appeared to be having the same issue, with many questioning why they couldn’t pick up the book in their own country either.</p> <p>Many were quick to speculate that the reason the book has been pulled from shelves was due to ongoing legal issues with actor Sacha Baron-Cohen, who Wilson named and shamed in the book for acting inappropriately while they were working on a movie together. </p> <p>When the news broke that Wilson was calling out Baron-Cohen for his alleged behaviour, the Aussie actress claimed that Baron-Cohen "threatened" her over the book's release. </p> <p>Taking to her Instagram, Rebel wrote, “I will not be bullied or silenced with high priced lawyer or PR crisis managers. The ‘a**hole’ that I am talking about in ONE CHAPTER of my book is Sacha Baron Cohen.”</p> <p>"Now the a**hole is trying to threaten me. He’s trying to stop press coming out about my new book. But the book WILL come out and you will all know the truth.”</p> <p><em>Image credits: Getty Images </em></p>

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Rebel Wilson exposes A-lister who "threatened" her over book release

<p>Rebel Wilson has slammed a Hollywood A-lister for allegedly threatening her over the release of her new memoir. </p> <p>The Aussie actress is set to release her autobiography <em>Rebel Rising</em> on April 2nd, which details her rise to stardom from Australia to the US. </p> <p>In the book, she has dedicated a chapter to one particular actor who she had an unfortunate experience with on the set of a movie in 2014. </p> <p>Now, Rebel claims Sacha Baron-Cohen, husband of Aussie actress Isla Fisher, has "threatened" her about the release of such information in the upcoming book. </p> <p>Taking to her Instagram, Rebel named and shamed the actor, writing, “I will not be bullied or silenced with high priced lawyer or PR crisis managers. The ‘a**hole’ that I am talking about in ONE CHAPTER of my book is Sacha Baron Cohen.”</p> <p>"Now the a**hole is trying to threaten me. He’s trying to stop press coming out about my new book. But the book WILL come out and you will all know the truth.”</p> <p>Sacha Baron-Cohen was quick to release a statement in response to the allegations, with his representative sharing the statement with <a href="https://www.tmz.com/2024/03/25/rebel-wilson-calls-out-sacha-baron-cohen-book-memoir/" target="_blank" rel="noopener"><em>TMZ</em></a>. </p> <p>“While we appreciate the importance of speaking out, these demonstrably false claims are directly contradicted by extensive detailed evidence, including contemporaneous documents, film footage, and eyewitness accounts from those present before, during and after the production of The Brothers Grimsby,” the statement said. </p> <p>Wilson and Baron-Cohen worked on the comedy film <em>The Brothers Grimsby</em> in 2014, where Rebel alleges that Baron-Cohen acted sexually inappropriate towards her for the duration of the shoot. </p> <p><em>Image credits: Getty Images</em></p> <p> </p> <p> </p>

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Captain Cook memorial vandalised ahead of January 26th

<p>A memorial honouring Captain Cook in Catani Gardens, St  Kilda has been vandalised ahead of Australia Day. </p> <p>The statue of the British colonialist was cleanly sawn off from its stone base, which was also defaced with red graffiti and the chilling message: “The colony will fall”.</p> <p>The memorial is believed to have been cut down around 3:30 am on Thursday, after members of the public alerted police. </p> <p>“Several people were seen loitering in the area around the time of the incident,” police said.</p> <p>Liberal MP Angus Taylor called the incident an “egregious act of vandalism" and said that it is one of the acts that "everyone should condemn.”</p> <p>“Captain Cook was a man of the enlightenment. Why would they do this to I think a great human being,” he said on <em>Today</em>.</p> <p>Port Phillip councillor Marcus Pearl described the incident as “disheartening” and called for the vandal to be held accountable for their actions. </p> <p>“This is not a solitary act of mischief,” he said.</p> <p>“It’s a repeated pattern of disrespect, especially evident around Australia Day for the past six years. Such acts blatantly disregard our community’s hard-fought principles of debate and democratic expression.”</p> <p>The Captain Cook statue has been a target of multiple vandalism attempts, with vandals covering it in bright coloured paint, both in 2018 and 2022. </p> <p>The Port Phillip councillor has urged people not to let this incident “fuel division” but instead drive “constructive, inclusive conversations." </p> <p>“Our community’s strength lies in its ability to engage in respectful and open discussions,” he said.</p> <p><em>Images: Today</em></p> <p> </p>

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Readers Respond: What's a book you love that most people have never heard of?

<p>Looking for a new book to kickstart your year?  Look no further we've got you covered. </p> <p>Here are a few of our reader's book recommendations that you may not have heard of. </p> <p><strong>Ruth Fontaine</strong> - I’m reading <em>We of the Never Never </em>atm. Not sure if it’s still well known. I’ve read it before but awhile back and love it. I love reading how they lived nearly 120 years ago. </p> <p><strong>Elaine Rosenberg</strong> - <em>The Abbey Girls Series</em> by Elsie J Oxenham.</p> <p><strong>Maryika Welter</strong> - <em>The courage to be disliked.</em> ... Furmitake Kogan, Ichiro Kishimi.</p> <p><strong>Janice Stewart</strong> - <em>A Fortunate Life</em> by Albert Facey</p> <p><strong>Suzanne Midson</strong> - <em>On Our Selection</em> by Steele Rudd. Read it when I was about 10/12. Best laugh ever. Australian humour at its best.</p> <p><strong>Julie Anderson</strong> - <em>Episode of Sparrows</em> by Rumor Goddin </p> <p><strong>Nancie Golsby</strong> - <em>The Half Burned Tree</em> by Dympna Cusack</p> <p><strong>June Maynard</strong> - Sahara, by Paula Constant. Preceded by Slow Journey South. A thrilling, actual account of her adventure.</p> <p><strong>Peter Rayner </strong>- <em>Enforcer</em> by Caesar Campbell</p> <p><strong>Meg Milton</strong> - <em>I Heard the Owl Call My Name</em> by Margaret Craven</p> <p><strong>Edie Dore</strong> - <em>The Curious Incident of the Dog </em>in the Night-time by Mark Haddon.</p> <p><strong>Christine Cornforth</strong> - <em>A Grief Observed</em> by CS Lewis. </p> <p><strong>Wendy Oliver</strong> - <em>The Good Earth</em> by Pearl Buck</p> <p>Do you have any other recommendations that we might have missed?</p> <p><em>Image: Getty</em></p> <p> </p>

Books

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"You're entitled to know": Piers Morgan reveals names of "royal racists"

<p>Piers Morgan has revealed the names of the senior royal family members who allegedly made "racist" <a href="https://oversixty.com.au/entertainment/books/new-royal-book-pulled-from-shelves-over-huge-legal-blunder" target="_blank" rel="noopener">comments</a> about baby Archie's skin colour. </p> <p>Mystery has surrounded the new royal family exposé <em>Endgame</em>, written by Omid Scobie, after he claimed to know which royals allegedly made the comments when Meghan Markle was pregnant with her first child. </p> <p>Then, in a Dutch translation of the book being sold in The Netherlands, the names were <a href="https://oversixty.com.au/finance/legal/second-royal-racist-accidentally-named-in-new-book" target="_blank" rel="noopener">accidentally</a> printed in an "error", but kept out of the press for legal reason. </p> <p>But now, controversial British journalist Piers Morgan has revealed the names that feature in the translated book, which is quickly being cleared from shelves, saying people have the right to know. </p> <p>On Wednesday’s episode of <em>Piers Morgan Uncensored</em>, the British broadcaster revealed the names of the two royals who allegedly had “concerns” about baby Archie's skin tone, although saying he doesn't believe any such comments were made. </p> <p>He explained to his viewers that he doesn’t “believe any racist comments were ever made by any of the royal family,” he felt that his fellow citizens had a right to know information that only a handful of readers from another country were inadvertently privy to.</p> <p>“Frankly, if Dutch people wandering into a bookshop can pick it up and see these names, then you — the British people here, who actually pay for the British royal family — you’re entitled to know, too.”</p> <p>According to <em><a href="https://www.news.com.au/entertainment/celebrity-life/royals/piers-morgan-reveals-names-of-royals-exposed-in-bombshell-book-questioning-archies-skin-colour/news-story/7b499c1baa1a40116cbc07c7b26069d6" target="_blank" rel="noopener">news.com.au</a></em> and <em><a href="https://pagesix.com/2023/11/29/royal-family/piers-morgan-reveals-names-of-royals-exposed-in-book-for-commenting-on-archies-skin-color/" target="_blank" rel="noopener">Page Six</a></em>, Morgan said the names are King Charles III and Princess Kate Middleton. </p> <p>Despite Morgan's claims, Page Six has been unable to verify which names were accidentally revealed. </p> <p>Given the controversy surrounding the book, Xander Publishers announced that it received a request from the United States to abruptly halt sales of the book.</p> <p>“I can’t talk about the details,” a spokesperson for the publishing house said in a statement.</p> <p>“We have, however, received a request to put the title on hold, and that is what we have done. We are awaiting further instructions. I do not know how long this will be.”</p> <p><em>Image credits: Piers Morgan Uncensored</em></p>

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Second “royal racist” accidentally named in new book

<p>A second member of the royal family has been accused of being "racist", after the bombshell royal exposé implied them in the scandal over baby Archie's skin colour. </p> <p>In Omid Scobie's new book <em>Endgame</em>, he discusses the comments that members of the royal family made to Meghan Markle when she was pregnant with baby Archie. </p> <p>Markle first shared the bombshell allegations in her tell-all interview with Oprah Winfrey in 2021, but she refused to name the royal family member who made the comments, saying, “I think that would be very damaging to them.”</p> <p>On Wednesday, reports emerged that copies of the book were being <a href="https://oversixty.com.au/entertainment/books/new-royal-book-pulled-from-shelves-over-huge-legal-blunder" target="_blank" rel="noopener">pulled from shelves</a> as the Dutch translation of the book accidentally named the person involved in the scandal.</p> <p>Omid Scobie admitted he does know who made the comments, but UK libel laws prevented him from naming them in the book. </p> <p>Now, as copies of the tell-all book have been flying off shelves, it seems another member of the royal family has been implicated in the book, which is now said to be frantically being pulled from shelves.</p> <p>It comes after Mr Scobie denied responsibility for the Dutch translation of his new book “accidentally naming” a member of the Royal Family.</p> <p>Publishers Xander Uitgevers yesterday said they were seeking to remove Mr Scobie’s work from bookshelves saying there had been an “error”.</p> <p>Speaking to Dutch TV on Wednesday night, Mr Scobie defended his book, saying, “The book is in several languages, and unfortunately I do not speak Dutch”.</p> <p>“But if there are translation errors, I’m sure the publishers will have it under control."</p> <p>“I wrote and edited the English version. There’s never been no version that I’ve produced that has names in it.”</p> <p>In the English version, Mr Scobie writes, “In the pages of these private letters [given to Oprah by Markle], two identities were revealed. UK laws prevent me from reporting who they were”.</p> <p>But the Dutch version reads, “In those private letters, an identity was revealed and confirmed” — before going on to name a senior royal.</p> <p>Dutch royal reporter Rick Evers says he was one of only two journalists to be given a manuscript of <em>Endgame</em> last Wednesday.</p> <p>Mr Evers said, “I was shocked that no one else in the world mentioned the fact that a member of the royals was named in the book as the racist”.</p> <p>“That was the main accusation in the book that I noticed and what I put in my (review) article, which was published with a photo of that royal."</p> <p>“I began to question if it was only my manuscript that had the name in it. I went to get the book from a store and it was exactly the same,” Mr Evers said.</p> <p>“A woman called from the publisher saying there was a legal problem and my article had to be removed.”</p> <p>It is unclear how the error occurred, but Mr Scobie confirmed that the first royal family member named in the book is not the one stated in the letters from Meghan Markle. </p> <p><em>Image credits: Getty Images</em></p>

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New royal book pulled from shelves over huge legal blunder

<p>Copies of an explosive new book about the royal family are being pulled from shelves and destroyed after a translation error "accidentally named" the alleged "royal racist". </p> <p>Sales of the new book <em>Endgame</em>, written by Omid Scobie who also wrote <em>Finding Freedom</em> about Harry and Meghan's exit from the royal family, were "temporarily" put on hold just days after its release after what has been labelled an error. </p> <p>According to Xander, the publishers of the Dutch edition of Scobie's book, a translation error led to a member of the royal family being identified as the person who made comments about baby Archie's skin colour. </p> <p>“[We are] temporarily withdrawing the book by Omid Scobie from sale. An error occurred in the Dutch translation and is currently being rectified,” the company said in a statement on Tuesday.</p> <p>Meanwhile, <em><a href="https://www.thesun.co.uk/royals/24884315/royal-racist-accidentally-named-omid-scobie/" target="_blank" rel="noopener">The Sun</a></em> claims that thousands of copies of the book are now being destroyed as a result.</p> <p>The "racist royal" scandal dates back to when Prince Harry and Meghan Markle sat down with Oprah Winfrey for a tell-all interview in 2021, when Markle  alleged that while she was pregnant with their first child, Prince Archie, there were “concerns and conversations” from a member of the royal family about how dark his skin might be.</p> <p>The Duchess of Sussex stopped short of naming the person involved, telling Winfrey, “I think that would be very damaging to them.”</p> <p>In the original edition of his book, Scobie also declines to identify the royal, claiming libel laws prevented him from doing so – although he has confirmed he knows who it is.</p> <p>“I do know who made the comments about Archie’s skin colour,” he told UK program <em>Good Morning</em> during his book press tour.</p> <p>“The names were mentioned in letters between Meghan and Charles that were exchanged sometime after the Oprah interview."</p> <p>“We know from sources that Charles was horrified that that’s how Meghan felt. Those conversations were, and that he wanted to, sort of as a representative for the family, have that conversation with her.</p> <p>“And it is why I personally think they have been able to move forward with some kind of line of communication afterwards. Though they may not see eye-to-eye on it.”</p> <p>It’s understood the royal family member accidentally named in the Dutch edition was not the person Meghan had been referring to.</p> <p><em>Image credits: Getty Images / Harper Collins</em></p>

Books

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8 signs you should be booking a group tour

<p>Not sure if you should take a tour or go it alone? These are the times you’re going to want that expert on hand.</p> <p><strong>1. When you’re on a really tight schedule</strong></p> <p>A tour will help you squeeze in as much as possible in a very short time. It will plan out a sensible itinerary with no backtracking or wasted journeys and will give you a realistic idea of how much you can fit in for a day. Plus you won’t have to puzzle out public transport for yourself.</p> <p><strong>2. When you’re feeling nervous</strong></p> <p>Arriving in a new place can be scary sometimes, so having someone to walk you through it will make all the difference. If a city has a reputation for being unsafe or if it’s just your first time in a foreign country, a tour will give you a great worry-free introduction.</p> <p><strong>3. When there’s a big language barrier</strong></p> <p>We’re lucky in that much of the world speaks English, so we can usually muddle our way around. But in some countries you’ll find there’s a significant language barrier, so having a native speaker is going to make all the difference.</p> <p><strong>4. When you want to meet some locals</strong></p> <p>This might sound counterintuitive, but an organised tour can be one of the best ways to meet some locals. First of all, your guide is likely to be local and can introduce you to their hometown. Secondly, it’s daunting to walk into a crowded bar or cool café when you don’t know anyone. A guide can smooth the way and ensure you don’t get stuck in tourist traps.</p> <p><strong>5. When it’s really busy</strong></p> <p>If you don’t fancy joining the huge line outside a popular museum or waiting hours for tickets, a tour could be the way to go. They can often organise private or after hours visits, get special passes to cut the line or take you to areas that are off limits to the general public.</p> <p><strong>6. When it’s the law</strong></p> <p>Want to visit North Korea? You’re going to need to join a tour. Some governments have restrictions in place that mean foreign tourists can only visit when accompanied by a registered tour guide and independent travel is simply not an option.</p> <p><strong>7. When you’re doing something really adventurous</strong></p> <p>Trekking, white water rafting, canyoning or safaris – for safety reasons you’re going to need to join a tour. These kinds of activities can be dangerous, so you don’t want to be risking them on your own. A tour or private guide will show you the best way to get your heart pumping.</p> <p><strong>8. When you’re going right off the grid</strong></p> <p>Places like Antarctica, the Arctic, remote corners of Africa or tricky countries like Russia are best done on a tour. Often the logistics of simply getting there are impossible for the independent traveller or you will need help navigating the complex visa process. In these instances, it’s a relief to put yourself in someone else’s hands and just concentrate on having fun.</p> <p><em>Image credits: Getty Images</em></p>

Travel Tips

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Victoria Beckham's cooking skills hilariously slammed by her own daughter

<p>Victoria Beckham's cooking skills have been playfully roasted by her daughter, Harper Beckham.</p> <p>In an Instagram story shared to her 31.4 million followers, the former Spice Girl documented a family baking session featuring herself, husband David Beckham, and their daughter Harper.</p> <p>David was filmed in the middle of whipping up an apple crumble using apples from the "Beckham Orchard," while Harper was busy baking chocolate chip cookies.</p> <p>While the father-daughter duo were channeling their inner baker, Victoria was filming the moment and asked Harper whether she inherited her culinary talents from her mum or dad.</p> <p>"Did you learn to cook from daddy or mummy?" Victoria asked Harper in the light-hearted clip.</p> <p>With a mischievous grin, Harper retorted, "Mummy, you can't even make cereal!"</p> <p>"Oh wow, Mummy can't even make cereal," Victoria responded. </p> <p>"Well you can make chicken Kiev but that comes from M&amp;S," the 12-year-old said, adding insult to injury. </p> <p>M&amp;S (Marks and Spencer) is the local British retailer, which specialises in clothing, food and home products among other things. </p> <p>Victoria hilariously captioned the video: "I get it Harper… I can't cook."</p> <p>The Beckhams often invite fans into their kitchen through their social media, and document their cooking escapades. </p> <p>Watch the full clip <a href="https://kitchen.nine.com.au/latest/harper-beckham-roasts-mum-victoria-beckham-cooking-skills-in-new-clip/e538cdaa-f295-427d-b334-4bb7351da1bd" target="_blank" rel="noopener">here</a>. </p> <p><em>Images: Instagram</em></p>

Family & Pets

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Booking customers on flights that were cancelled – how could Qantas do that?

<p><em><a href="https://theconversation.com/profiles/volodymyr-bilotkach-145437">Volodymyr Bilotkach</a>, <a href="https://theconversation.com/institutions/purdue-university-1827">Purdue University</a></em></p> <p>Fining Qantas <a href="https://www.atn.aero/#/article.html?id=87951">A$600 million</a> if it is found to have knowingly sold so-called “ghost flights” would be fair, according to the Australian Competition and Consumer Commission.</p> <p>The commission this week <a href="https://www.accc.gov.au/media-release/accc-takes-court-action-alleging-qantas-advertised-flights-it-had-already-cancelled">launched action</a> in the Federal Court alleging Qantas engaged in false, misleading or deceptive conduct by selling tickets on flights that had already been cancelled, and not informing passengers of cancellations in a timely manner.</p> <p>The regulator’s charges against the airline, which last month reported a record <a href="https://www.theguardian.com/business/2023/aug/24/qantas-delivers-record-247bn-profit">$2.47 billion profit</a>, have precipitated the early exit of longtime chief executive Alan Joyce, who quit this week two months ahead of schedule. This court challenge will certainly add to the workload of his successor, Vanessa Hudson.</p> <p>Qantas <a href="https://www.atn.aero/#/article.html?id=87951">has acknowledged</a> that service standards might have slipped as the airline was struggling to recover after the pandemic.</p> <p>The nature of the oversights that led to the airline’s errors will determine the airline’s liability – both to the consumer regulator and to individual claims for compensation.</p> <p>Importantly, the case also points to the need for greater regulatory protection of the airline’s passengers, in line with other jurisdictions.</p> <h2>How did Qantas get in this mess?</h2> <p>The short answer, most likely, is that the carrier did not handle flight cancellations promptly due to the sheer volume of work and labour shortages as it sought to resume operations following the end of pandemic restrictions.</p> <p>The consumer regulator’s allegations relate specifically to May and June 2022. Australia lifted many of its COVID-related travel restrictions in <a href="https://www.voanews.com/a/australia-lifts-covid-restrictions-and-welcomes-travelers-/6451955.html">March</a>, and travellers entering the country <a href="https://www.travelpulse.com/news/destinations/australia-lifts-remaining-covid-19-travel-restrictions">after July 6</a> were not required to show proof of vaccination. The airline was trying to bring its planes back into service and hire or retrain its employees, and generally was struggling to get back to more or less normal operations.</p> <p>In its statement, the competition watchdog noted the carrier cancelled nearly one in four flights scheduled during that period; and for two out of three cancelled flights it either continued selling tickets or failed to inform the passengers –sometimes for extended periods of time – or both.</p> <p>Flight cancellations are a normal part of an airline’s operations. However, the “usual” cancellation rate is <a href="https://www.transportation.gov/briefing-room/air-travel-consumer-report-march-2023-and-1st-quarter-2023-numbers#:%7E:text=DOT%20remains%20committed%20to%20ensuring,first%20three%20months%20of%202022.">less than 2%</a>, less than a tenth of what Qantas experienced in May and June 2022. What is unusual is that Qantas did not immediately remove cancelled flights from its booking system. This is something I have never heard of.</p> <p>One also suspects the airline has had enough “practice” with schedule adjustment during the pandemic to know better. There are clearly gaps in the carrier’s management. It has lessons to learn from this debacle.</p> <h2>What is Qantas’ liability?</h2> <p>The question of the extent of the airline’s liability is not straightforward. Obviously, a business willingly selling a product or service it has no intention to deliver is at fault, and has to face consequences.</p> <p>At the same time, a business selling a product that has defects it is unaware of, despite doing its best to prevent such defects from occurring, will face certain costs (such as those associated with a product recall) but may be spared sanctions.</p> <p>The onus will be on Qantas to demonstrate it made an honest mistake rather than a lapse of judgement. But considering the scale of the problem, the airline faces a very difficult task here.</p> <h2>Individual claims pending</h2> <p>As well as a potential fine, Qantas should brace for a flood of claims from individual passengers who bought a ticket for an already cancelled flight or were not informed in a timely manner.</p> <p>Timing will be of the essence here. If a passenger incurred expenses assuming the flight was operating when it had already been cancelled, such as making a non-refundable hotel reservation, there is a case to request compensation for such expenses.</p> <p>Otherwise, the standard policy will apply: the airline is not usually responsible for any non-refundable and uninsured expenses a passenger incurs prior to the flight cancellation.</p> <h2>Closing the regulatory gap</h2> <p>The regulator should, however, also take a closer look at the existing air passenger rights in Australia.</p> <p>Currently, <a href="https://www.accc.gov.au/consumers/specific-products-and-activities/travel-delays-and-cancellations">the consumer is entitled to replacement or refund</a> if an airline does not provide services “in a reasonable time” - that is, in the event of a lengthy delay or a flight cancellation. However, the definition of “reasonable time” and the specifics of the compensation policies are left to the airlines.</p> <p>In other parts of the world, actions have been or are being taken to strengthen customer protection. For instance, in <a href="https://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm">the European Union</a>, lengthy delays that are the airlines’ fault lead to the carriers paying out cash compensation as well as the cost of accommodation and meals.</p> <p>Similar regulations <a href="https://www.transportation.gov/briefing-room/dot-propose-requirements-airlines-cover-expenses-and-compensate-stranded-passengers">were proposed in the United States</a> earlier this year.</p> <p>Perhaps, if stronger consumer protection rules had been in place in Australia in 2022, Qantas would have managed the aftermath of flight cancellations more diligently.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/212793/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/volodymyr-bilotkach-145437">Volodymyr Bilotkach</a>, Associate Professor, <a href="https://theconversation.com/institutions/purdue-university-1827">Purdue University</a></em></p> <p><em>Image credits: Getty Images</em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/booking-customers-on-flights-that-were-cancelled-how-could-qantas-do-that-212793">original article</a>.</em></p>

Travel Trouble

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"Buddy is the star": Jamie Oliver's son scores his own show

<p>Buddy Oliver is a chip off the old block after landing his own cooking show for the <em>BBC</em>, according to reports. </p> <p>The 12-year-old has already made a name for himself with his YouTube channel <em>Cooking Buddies, </em>where he creates cooking tutorials with his famous dad, the iconic Jamie Oliver, in their family home. </p> <p>With an impressive fanbase of over 133,000 subscribers, Buddy's skills have been recognised and he is now reportedly set to appear on the small screen. </p> <p>"Buddy has taken all of his dad's experience on board and is about to put it into play with his own cookery show," a source told <em>The Sun</em>. </p> <p>The budding cook will reportedly be joined by other kids on the show, who will learn tips from him on how to get started on cooking. </p> <p>"Jamie's fans have long been asking for his son to have his own show for their kids to enjoy," the source added, claiming that Buddy will be the star of the show. </p> <p>"Buddy is the star of the show. Jamie is keen for his son to prove himself to telly audiences, not just live off the family name.</p> <p>"So Buddy's got to showcase his technical skills and presenting ability. But if his YouTube work is anything to go by, it'll be natural for him," the source said. </p> <p>Buddy is the second youngest of Jamie's children with his wife Jools. </p> <p>He has three older sisters  Poppy, 21, Daisy Boo, 20, and Petal, 14, and a younger brother seven-year-old River Rocket. </p> <p><em>Image: YouTube</em></p>

Food & Wine

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5 tips for getting off gas at home – for a cleaner, cheaper, healthier all-electric future

<p><a href="https://theconversation.com/profiles/trivess-moore-12580">Trivess Moore</a>, <em><a href="https://theconversation.com/institutions/rmit-university-1063">RMIT University</a></em>; <a href="https://theconversation.com/profiles/alan-pears-52">Alan Pears</a>, <em><a href="https://theconversation.com/institutions/rmit-university-1063">RMIT University</a></em>, and <a href="https://theconversation.com/profiles/nicola-willand-441807">Nicola Willand</a>, <em><a href="https://theconversation.com/institutions/rmit-university-1063">RMIT University</a></em></p> <p>Burning gas in our homes to cook food or heat air and water has become a contentious issue. Gas is an expensive, polluting fossil fuel, and there’s mounting evidence to suggest it’s also <a href="https://www1.racgp.org.au/ajgp/2022/december/health-risks-from-indoor-gas-appliances">bad for our health</a>.</p> <p>Five million existing Australian households will need to <a href="https://grattan.edu.au/report/getting-off-gas/">get off gas</a> within the next 30 years. But for homeowners, the upfront cost can be a major barrier to action. Renters rarely get a say over the appliances installed in their homes. And apartment owners can struggle to make individual changes too.</p> <p>In most cases it’s worth making the switch, for the energy bill savings alone. For example, analysis suggests a household in Melbourne switching from gas to electricity can save <a href="https://theconversation.com/all-electric-homes-are-better-for-your-hip-pocket-and-the-planet-heres-how-governments-can-help-us-get-off-gas-207409">up to A$13,900</a> over a decade.</p> <p>If you’re contemplating upgrading gas appliances in your home, or even disconnecting from the gas network altogether, here are a few handy tips and resources to cut through the confusion.</p> <figure><iframe src="https://www.youtube.com/embed/2JuZgXz6zNo?wmode=transparent&amp;start=0" width="440" height="260" frameborder="0" allowfullscreen="allowfullscreen"></iframe><figcaption><span class="caption">Homes must switch away from gas by 2050, says policy think tank (ABC News)</span></figcaption></figure> <h2>Tip 1 – Find trusted, independent information</h2> <p>There is no shortage of information on how to make the switch from gas to all-electric appliances. The challenge is finding <a href="https://theconversation.com/we-need-a-lemon-law-to-make-all-the-homes-we-buy-and-rent-more-energy-efficient-204369">trusted and independent information</a>.</p> <p>Not-for-profit organisation <a href="https://renew.org.au/">Renew</a> has compiled a range of <a href="https://renew.org.au/resources/how-we-can-help/efficient-electric-homes/how-we-can-help-going-off-gas/">presentations, guides, case studies and research</a>. <a href="https://www.choice.com.au/">Choice</a> provides independent reviews of household appliances, including operating costs. The Australian government’s <a href="https://www.energyrating.gov.au/">Energy Rating website</a> provides information on appliances to help consumers compare performance. Some <a href="https://www.yarracity.vic.gov.au/services/take-climate-action">local councils</a> and <a href="https://totallyrenewableyack.org.au/">community groups</a> also provide information, support and bulk-buying schemes.</p> <p>You could also visit some of the all-electric homes open to the public for <a href="https://sustainablehouseday.com/">Sustainable House Day</a>. This can help you learn what works from people who have already made the change.</p> <p>The <a href="https://www.facebook.com/groups/MyEfficientElectricHome">My Efficient Electric Home</a> group on Facebook is another active and helpful forum.</p> <p>If you are going all-electric as part of a wider retrofit, consider an independent <a href="https://www.homescorecard.gov.au/">Residential Efficiency Scorecard assessment</a>. This will help you understand what to else you can do to maximise <a href="https://theconversation.com/the-other-99-retrofitting-is-the-key-to-putting-more-australians-into-eco-homes-91231">thermal comfort, environmental benefits and financial outcomes</a>.</p> <h2>Tip 2 – Plan your approach</h2> <p>Once you understand what to do, the next step is planning how to go about it. Think about what is most important to your household. What is driving the change? If it’s your health, you might like to start by eliminating indoor air pollution from the gas stove. Or if you want to save money, start using reverse-cycle air conditioning to heat your home, rather than gas.</p> <p>There are three main ways to go all-electric:</p> <ul> <li> <p><strong>Replace all your gas appliances at once</strong>. Making the change quickly minimises disruption to your home. You may save money on installation costs by doing everything in one go. You will avoid ongoing fixed gas supply charges once you disconnect from the gas network, but you may be required to pay an “<a href="https://energy.act.gov.au/switching-off-your-gas-connection/">abolishment fee</a>” for permanent disconnection. That fee can vary significantly, depending on your location and gas provider. Costs <a href="https://www.smh.com.au/environment/sustainability/would-you-pay-1000-to-get-off-gas-consumer-dismay-over-disconnection-cost-20230223-p5cmw9.html">could be up to $1000 (or more)</a> but some states like Victoria have capped the price a <a href="https://reneweconomy.com.au/fossil-gas-death-spiral-regulator-sets-exit-fee-to-socialise-cost-of-mass-disconnection/">household can be charged at $220</a>. Renters wouldn’t be able to permanently disconnect without permission from the landlord, so they would still be open to paying the daily connection fee even if they found alternative electric options for everything else.</p> </li> <li> <p><strong>Replace your gas appliances one at a time</strong>, as finances allow. However, there will come a point where <a href="http://www.ata.org.au/wp-content/projects/CAP_Gas_Research_Final_Report_251114_v2.0.pdf">financially you will be better off</a> replacing all the remaining gas appliances. This is largely because it will not be affordable to keep paying the daily connection cost for gas if you just have one gas appliance remaining.</p> </li> <li> <p><strong>Just stop using gas appliances</strong> in favour of existing electric appliances that do the same job, such as a <a href="https://reneweconomy.com.au/the-traps-laid-by-the-fossil-gas-industry-for-uninformed-households/">reverse cycle air conditioner for space heating</a>. You may have – or can buy – plug-in electric alternatives, such as a microwave ovens, portable induction cooktops, air fryers and heaters. These can be a good option for renters when landlords won’t make changes.</p> </li> </ul> <p>You could even borrow portable appliances to see how they work before committing to buying your own.</p> <figure><iframe src="https://www.youtube.com/embed/tLjWZicC4mE?wmode=transparent&amp;start=2" width="440" height="260" frameborder="0" allowfullscreen="allowfullscreen"></iframe><figcaption><span class="caption">Households share their electrification journey (Renew)</span></figcaption></figure> <h2>Tip 3 – Access available rebates and resources</h2> <p>Most states offer various rebates for households to reduce the upfront cost of replacing gas appliances. These could reduce costs by thousands of dollars. Some rebates also target rental housing. Here is a list of key rebates available in different states:</p> <ul> <li><a href="https://www.epw.qld.gov.au/about/initiatives/household-energy-savings-program">Queensland</a></li> <li><a href="https://www.energy.nsw.gov.au/households/rebates-grants-and-schemes">New South Wales</a></li> <li><a href="https://www.climatechoices.act.gov.au/policy-programs/home-energy-support-rebates-for-homeowners">ACT</a></li> <li><a href="https://www.energy.vic.gov.au/for-households/victorian-energy-upgrades-for-households">Victoria</a></li> <li><a href="https://recfit.tas.gov.au/household_energy/energy_saver_loan_scheme">Tasmania</a></li> <li><a href="https://www.sa.gov.au/topics/energy-and-environment/using-saving-energy/retailer-energy-productivity-scheme">South Australia</a></li> </ul> <p>Some not-for-profit organisations (such as the <a href="https://www.bsl.org.au/services/energy-assistance/">Brotherhood of St Laurence</a>) offer financial and other support for lower-income households struggling to pay their energy bills.</p> <h2>Tip 4 – Wait for a sale or negotiate a better deal</h2> <p>It might sound simple but you can always save money by waiting until these electric appliances are on sale. If you are buying multiple appliances you can try to negotiate a better price. Factory seconds outlets offer lower prices as well.</p> <h2>Tip 5 – Know the issues</h2> <p>While the shift to all-electric will likely provide many benefits there are some things you need to consider:</p> <ul> <li>The carbon emissions from electricity are falling fast, and many homes have rooftop solar. Combining <a href="https://grattan.edu.au/report/getting-off-gas/">all-electric with solar panels</a> will maximise returns.</li> <li>You may have to adjust to how new technologies operate and perform. For example, you may need <a href="https://www.theage.com.au/goodfood/tips-and-advice/do-you-really-have-to-buy-new-cookware-all-your-burning-questions-about-induction-cooking-answered-20230810-p5dvd0.html">new, metallic cookware for an induction cooktop</a> and become familiar with their fast response. Additionally, some people find heat from reverse cycle air conditioners to be drier and/or draughtier than gas heating. Floor-mounted units heat more effectively.</li> <li>It is not just the energy performance of appliances that matters. For example, noise from heat pump hot water services can vary across different brands. They can also require more space for installation.</li> <li>Undertaking a wider energy retrofit (for example, increasing insulation in walls, ceiling and underfloor, upgrading windows to double glazing) may mean you can buy a smaller, cheaper reverse cycle air conditioner when replacing gas heating.</li> <li>Electric appliances also need maintenance to make sure they perform optimally. For example, reverse cycle air conditioners have filters that must be regularly cleaned. While this can be done by households, it can be hard for people with mobility issues.</li> <li>Depending on the capacity of your electricity switchboard or wiring, extra electric appliances may require upgrades.</li> <li>For renters, while you could use portable appliances, you may not be able to disconnect from gas completely, meaning you would still have to pay a daily connection fee.</li> <li>Gas and electricity prices can change over time, for many reasons. For example, if fixed gas distribution costs are spread over fewer customers.</li> </ul> <h2>A worthwhile investment</h2> <p>Australian states and territories have started banning gas in new builds. Victoria and the ACT will soon require <a href="https://theconversation.com/cooking-and-heating-without-gas-what-are-the-impacts-of-shifting-to-all-electric-homes-210649">new housing and major renovations to be all-electric</a>. Others are likely to follow.</p> <p>For people in existing housing around Australia, it can be daunting to make the switch. Many of us have grown up with gas in our homes and when one appliance breaks, the easiest thing to do is replace like-for-like. But the weight of evidence shows it’s worth taking the time to look at the alteratives and invest in upgrading to all-electric appliances. The benefits far outweigh the costs. <!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/211261/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/trivess-moore-12580">Trivess Moore</a>, Senior Lecturer, School of Property, Construction and Project Management, <a href="https://theconversation.com/institutions/rmit-university-1063">RMIT University</a>; <a href="https://theconversation.com/profiles/alan-pears-52">Alan Pears</a>, Senior Industry Fellow, <a href="https://theconversation.com/institutions/rmit-university-1063">RMIT University</a>, and <a href="https://theconversation.com/profiles/nicola-willand-441807">Nicola Willand</a>, Senior Lecturer, School of Property, Construction and Project Management, <a href="https://theconversation.com/institutions/rmit-university-1063">RMIT University</a></em></p> <p><em>Image credits: Getty Images </em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/5-tips-for-getting-off-gas-at-home-for-a-cleaner-cheaper-healthier-all-electric-future-211261">original article</a>.</em></p>

Home & Garden

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"I didn't do anything. I love them": Woman who cooked meal with deadly mushrooms speaks out

<p>A Victorian woman who cooked the meal that resulted in the suspected mushroom poisoning,  which left three elderly family members dead and one fighting for his life has tearfully broken her silence. </p> <p>Erin Patterson, 48, served the lunch to four people at Leongatha on July 29, including her former in-laws Don and Gail Patterson, who after falling sick later that evening, passed away from symptoms consistent with death cap mushroom poisoning.  </p> <p>Gail's sister Heather Wilkinson also passed away, with Heather’s husband, Ian in a critical condition at Melbourne’s Austin Hospital after suffering from the suspected poisoning. </p> <p>"I didn't do anything. I love them," Erin told  <em>A Current Affair. </em></p> <p>A clearly distraught Erin confused Don for Ian, who is currently being treated for his symptoms. </p> <p>"I'm devastated that they're gone and I hope with every fibre of my being that Don pulls through."</p> <p>“I’m so devastated by what’s happened, by the loss of Don, Don is still in hospital, by the loss of Ian and Heather and Gail," she repeated. </p> <p>“They were some of the best people I’ve ever met.</p> <p>“Gail was like the mum I didn’t have because my mum passed away four years ago, Gail had never been anything but good and kind to me,” she added.</p> <p>“Ian and Heather were some of the best people I’d ever met. They never did anything wrong to me.</p> <p>“I’m so devastated about what’s happened and the loss to the community and to the families and to my own children. They've lost their grandmother," she said, and added that she felt "so sorry" that they lost their lives.</p> <p>Erin was interviewed by police and later on released. Officials had also removed her two children from her care as a “precaution”. </p> <p>Homicide Squad Detective Inspector Dean Thomas also added that police are still determining whether this was an accident or a crime. </p> <p>“We’re working to determine what has gone on, to see if there is any nefarious activity that has occurred or if it was accidental.”</p> <p>“We have to keep an open mind,” he said.</p> <p>Police were also still unsure where the mushrooms were sourced from, and that it was a "complex case". </p> <p><em>Image: A Current Affair</em></p>

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