Money & Banking
URGENT RECALL: Coles pulls popular milk amid contamination fears
Coles customers in Western Australia have been urged to avoid purchasing the home-brand milk products due to fears that the product could be contaminated.
The two-litre bottles of Coles Brand Fresh Full Cream Milk with the use-by date of September 13th 2019 have been pulled from shelves at Coles Express stores in Western Australia.
This is due to the concerns that the milk could contain cleaning fluid.
A statement has been issued by Coles saying that the contaminated products may have a “yellowish colouring and/or a metallic chemical taste”.
“Customers must not consume this product, and anyone concerned about their health should seek medical advice,” the statement said.
“Customers seeking further information can contact Coles Customer Care on 1800 061 562,” the statement said.
“We apologise to our customers for any inconvenience.”
Customers are saying that the apology is not enough.
“Randomly bought a bottle as we ran out of our normal milk only to find it’s the recalled milk,” one customer wrote.
“It’s almost empty. Myself and my daughter have been feeling ill with sore tummy’s. What bloody chemicals have we consumed?????”
The unhappy customer said that a refund wasn’t enough for ingesting chemicals.
“A refund is not enough! What’s happening with your quality control?! Customer care line is useless as it’s not open today.”
Another customer has ingested the milk whilst being 9 weeks pregnant.
“Same here, Im 9 wks pregnant and myself and 2 year old who have both consumed this milk have sharp stabbing pains and also have high fevers,” she wrote.
“We finished the bottle yesterday morning. I don’t want a refund; I want answers too.”
Coles Express milk consumers with the affected product can return the item for a full refund.
A recall has not been issued for Coles Brand milk sold at supermarkets as the milk is produced by a different supplier.
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