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Singapore airline passenger's emotional text mid-turbulence

<p>A mum has revealed the terrifying text she received from her son while he was on board Singapore Airlines flight that <a href="https://www.oversixty.co.nz/travel/travel-trouble/victim-identified-after-plane-hits-deadly-turbulence" target="_blank" rel="noopener">plunged 6,000 feet</a> in a matter of minutes. </p> <p>As turbulence hit the plane 11 hours into its journey from London to Singapore, Josh Barker sent what he thought would be his final text to his mum at 9.10am on May 21. </p> <p>“I don’t want to scare you, but I’m on a crazy flight. The plane is making an emergency landing… I love you all," his text read. </p> <p>His mother, Alison recalled the most "terrifying" two hours of her life after receiving the text, as she waited to hear from her son who was en route to Bali. </p> <p>“It was terrifying. I didn’t know what was going on,” she told <em>BBC</em>. </p> <p>"We didn't know whether he'd survived, it was so nerve wracking. It was the longest two hours of my life.</p> <p>"It was awful; it was petrifying."</p> <p>She said that while her son was lucky to have survived the incident, he was still in “a lot of pain” having sustained minor injuries to his teeth. </p> <p>The aircraft was hit by "severe turbulence" 11 hours into the 13-hour flight to Singapore and was forced to make an emergency landing in Bangkok, Thailand. </p> <p>71 people were left injured, and one man, British grandfather Geoffrey Kitchen passed away after suffering a heart attack when the turbulence hit. </p> <p>Of the 211 passengers on board, 56 were Australians and 23 were from New Zealand. </p> <p>Singapore Airlines CEO Goh Choon Phong has issued a public apology for the incident in a video message saying that the airline is cooperating with investigations. </p> <p>"We are deeply saddened by this incident. It has resulted in one confirmed fatality, and multiple injuries," he said.</p> <p>"On behalf of Singapore Airlines, I would like to express my deepest condolences to the family and loved ones of the deceased.</p> <p>"We are very sorry for the traumatic experience that everyone on board SQ321 went through... our deepest apologies to everyone affected by this incident."</p> <p>He also said that 143 people who had been on the flight had been taken to Singapore this morning, while the remaining 85 - including six crew members - were still in the Thai capital. </p> <p>"Singapore Airlines swiftly dispatched a team to Bangkok last night, and they have been helping our colleagues with the support on the ground," he said.</p> <p>"A relief flight with 143 of the SQ321 passengers and crew members who were able to travel landed in Singapore this morning at 5.05am.</p> <p>"Another 79 passengers and six crew members are still in Bangkok.</p> <p>"This includes the injured who are receiving medical treatment, as well as their families and loved ones who were on the flight.</p> <p>"Singapore Airlines will continue to extend all possible support to them."</p> <p><em>Images: X/ news.com.au</em></p> <p> </p>

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"Not going to save anybody": Exit row passenger prompts plane evacuation

<p>A whole plane has been forced to disembark after a woman seated in the exit row refused to comply with safety instructions. </p> <p>Passengers were up in arms when they had to leave the plane, after the woman was overheard telling cabin crew that she would only save herself in the event of an emergency, before yelling at flight attendants. </p> <p>The interaction, which was captured by another passenger on video and posted to TikTok, shows the woman becoming heated while talking to cabin crew on the Frontier flight. </p> <p>The passenger can then be seen and heard progressively raising her voice to cabin crew, with fellow flyers pleading with the woman to disembark the plane.</p> <p>The traveller who filmed the altercation claims the woman said she was “not going to save anybody” when seated in the exit row, saying the disgruntled passenger had “attitude” and went on to say that if something were to happen, she would “only save” herself. </p> <p>“That was her attitude throughout the seating process. And I already knew something was about to pop off when she had that attitude,” the TikTok user said.</p> <p>The altercation only became more heated as the yelling progressed, before police eventually arrived on the plane to escort the woman off. </p> <p>The video then shows another Frontier employee approach the passenger and say, “I’m gonna ask you one more time, nicely, to get off, if not, we’re going to deboard the plane and police will come and escort you off.”</p> <p>When the cabin crew make repeated futile attempts to get through the woman, the pilot came down from the cockpit to try and call for calm. </p> <p>“You’re inconveniencing everybody else,” the pilot can be heard saying to the woman. as the pair continue to exchange words while he repeatedly points toward the front of the plane.</p> <p>Following the failed attempts, two police officers then make their way down the aisle and towards the passenger. </p> <p>Towards the end of the five-minute video, which has been viewed more than 80,000 times, all the passengers on board the flight were filmed disembarking the aircraft while the passenger at the centre of the ordeal exits with police from a separate door onto the tarmac.</p> <p>It is unclear if charges were laid.</p> <p><em>Image credits: TikTok</em></p>

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Flight attendant reveals what happens if a passenger dies onboard

<p dir="ltr">A flight attendant has revealed what happens if a passenger dies onboard, and the morbid reason the protocol has changed in recent years. </p> <p dir="ltr">Mandy Smith has been a flight attendant for 12 years and thankfully, hasn’t had to encounter such a tragedy during one of her flights.</p> <p dir="ltr">According to the protocol of the airline she serves, previously when passengers passed away on board they used to be put inside the bathrooms, but now their bodies are laid across the front seats. </p> <p dir="ltr">She explained to <em>LadBible</em>, “This has not happened to me, thankfully. It happened to a friend of mine, where they had a passenger pass away on the flight.”</p> <p dir="ltr">“Now, we used to have to put passengers in the bathrooms, and then lock the bathrooms off. But because they would be seated on the toilet, as they sat there - if rigour mortis set in - then they would be then stuck in that position, and they wouldn't be able to fit in their coffin.”</p> <p dir="ltr">'So, unfortunately, now, we have to lay them across the front of the seats and try and calm their loved ones down, treat them with respect, cover them with blankets, and maybe just cordon the area off with blankets tucked into the overheads, which is what I would probably do.'</p> <p dir="ltr">Mandy also explained that according to different laws, if someone dies on a flight, cabin crew officially have to keep going to their final destination.</p> <p dir="ltr">She said, “If they passed away on board, it's the law that we, as cabin crew, have to keep going. So, we have to keep doing any kind of resuscitation until they're deemed to be deceased.”</p> <p dir="ltr">“So, if it was an accident that happened on board, or if they had a heart attack, we would then just keep going doing CPR.”</p> <p dir="ltr">“But if it was someone who passed away from natural causes, or another kind of ailment, then obviously, we wouldn't need to do anything to them then.”</p> <p dir="ltr">“We'd need to contact the ground services to be met by an ambulance or the coroner. We wouldn't really do it as an emergency landing, we'd just treat it as a normal landing if that person's definitely passed away.”</p> <p dir="ltr"><em>Image credits: YouTube </em></p>

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“Is that Snoop Dog?!”: Man caught with fake passenger in carpool lane

<p>A US motorist has been handed a traffic infringement after police found him using a dummy to drive in the carpool lane. </p> <p>Not only did his hilarious attempt to bypass morning traffic with the fake passenger whose goatee was "just a little too sharp" get him fined, he helped authorities answer the common question: “If I have a mannequin in the passenger seat, does that count as a second occupant in the vehicle? </p> <p>"The answer is simple… NO."</p> <p>According to an Instagram post shared by the California Highway Patrol Santa Fe Spring, authorities stopped the unnamed driver for crossing a double line when they noticed the plastic passenger. </p> <p>"Officer Kaplan made an enforcement stop on this vehicle for crossing solid double lines only to realise the driver was the only occupant in the vehicle with their plastic friend," they wrote. </p> <p>The mannequin in question had a human-like mask, sported a hoodie and sunglasses, and was seated upright with his seatbelt buckled in just like any other passenger. </p> <p>And he would've gotten away with it too if it weren't for the fake facial hair. </p> <p>"The goatee was sharp … just a little too sharp," they shared. </p> <p>"We've gotta give it to them, the appearance is next-level modelling but at the end of the day ... plastic is plastic." </p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/p/C6K7Thkr2CO/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/C6K7Thkr2CO/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by CHP Santa Fe Springs (@chp_santa_fe_springs)</a></p> </div> </blockquote> <p>The driver was issued with a number of citations for carpool violations, but many online commenters shared their amusement at the light-hearted nature of the traffic violation. </p> <p>"Is that snoop dog?!" wrote one commenter. </p> <p>"Leave Stevie wonder alone," joked another. </p> <p>"I really don’t see a problem here because most people are fake and have lots of plastic on them anyways," quipped a third. </p> <p><em>Image: Instagram</em></p> <p> </p>

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"A little bit steep": Jetstar passenger hit with "wild" excess baggage fee

<p>A Jetstar passenger has been slapped with a "wild" excess baggage fee after her luggage was less than just one kilogram overweight. </p> <p>Monique McCreanor was flying from Melbourne to Sydney after competing in a fitness competition when she was hit with the unexpected fees. </p> <p>Travelling with only carry-on luggage, Ms. McCreanor said she made a mad dash to the airport to catch her flight, only to be stopped at the gate due to the weight of her bag.</p> <p>Because of the prizes she won at the competition, her bag was just 900g over the 7kg limit, and she was issued a $75 fine.</p> <p>Ms. McCreanor took to TikTok to share a warning with other travellers to triple check the weight of your bag, as even being over the limit by mere grams will set you back. </p> <p>“This isn’t a complaint, this is merely just warning you guys,” she said in the clip. </p> <p>“If you do fly with Jetstar on a domestic flight, and your bag is even 100g overweight, you’re going to get charged $75 at the gate for that excess luggage."</p> <p>“Now, this kind of sucks, because I’m like damn, I could have had 15kg in this bag to really make it worthwhile."</p> <p>“I got hit with $75, so just make sure are booking the extra checked baggage, it is better to be safe than sorry, because $75 is a little bit steep for just 900g overweight.”</p> <p>While her video quickly garnered thousands of views, many were left divided in the comments about her complaints. </p> <p>One person sided with the airline, saying, “No sorry, it clearly gives a weight allowance. You went over, you pay.”</p> <p>“Seriously it doesn’t matter who you are with, you will have to pay any way, they are the rules,” another added.</p> <p>Others were quick to empathise, sharing their own experience of encountering excess baggage fees.</p> <p>“They did this to me on my honeymoon... I was p****d,” one person said.</p> <p><em>Image credits: TikTok</em></p>

Travel Trouble

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The key decision that led to cruise passengers being abandoned by ship

<p>A group of travellers, including two Australians, have been left stranded in Africa after their cruise ship allegedly refused to let them board the ship after a day trip. </p> <p>Eight passengers were among the many cruisers who disembarked the Norwegian Dawn at São Tomé and Príncipe, an island nation of 220,000 people off the west coast of Africa in the Gulf of Guinea, last Wednesday. </p> <p>The group of eight passengers took off on a private day tour, that reportedly wasn't organised through the cruise company. </p> <p>Things turned sour when the group were delayed on their day trip, with their tour operator allegedly connecting with the captain to tell the cruise the eight passengers would arrive later than their 3pm curfew. </p> <p>When the group arrived to the port, the ship was still anchored, but American couple Jill and Jay Campbell said the captain allegedly refused to let them on board.</p> <p>According to cruise ship lawyer Spencer Aonfeld, the group's big mistake was not booking the tour through the cruise company, as private tours come with a huge risk. </p> <p>Weighing into the drama on TikTok, Mr Aonfeld said, “Eight passengers were left behind when their cruise ship left them because they were delayed in an excursion apparently conducted without buying it directly through Norwegian."</p> <p>“These passengers include elderly passengers, one apparently a paraplegic, one has a heart condition, they don't have their medication, money, passports, cell phones and other things — they’re just left behind."</p> <p>“That unfortunately, according to Norwegian and me is, one of the consequences you pay when you buy your excursions from someone other than the cruise line."</p> <p>“Now they’re left there having to come up with the means to travel back to the next port or home and forfeit the remaining potion of their cruise. Imagine trying to do that in Africa without a passport, money or medication — we wish them the very best.”</p> <p>In order to rejoin the cruise and be reunited with their valuables, the group is now trekking to a port in Senegal, where the cruise is set to dock on Tuesday. </p> <p>In a statement, Norwegian Cruise Lines said it was “in communication with the guests,” and was providing them with “additional information” to rejoin the cruise. </p> <p>“While this is a very unfortunate situation, guests are responsible for ensuring they return to the ship at the published time, which is communicated broadly over the ship’s intercom, in the daily communication and posted just before exiting the vessel,” NCL said in a statement.</p> <p>The company said it was “working closely with the local authorities” on how the guests might re-join the ship. </p> <p><em>Image credits: Getty Images / WRAL North Carolina </em></p>

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Pilot pitches in to free passenger stuck in plane bathroom

<p>A pilot has been forced to abandon his post at the cockpit to rescue a passenger trapped in the bathroom of a plane. </p> <p>While onboard a Delta Airlines flight from Salt Lake City to New Orleans, a father of two named Brent became stuck in the bathroom for 35 minutes during the short domestic flight. </p> <p>When it was discovered that Brent was not breaking out of the bathroom by himself, the cabin crew, including the pilot, stepped in to free the 34-year-old dad. </p> <p>After being refused a refund by the airline's customer service, Brent's dissatisfied partner shared a video of the moment the staff all rallied to heave the door open. </p> <p>Recounting the tale on Reddit, the woman suggested that her husband had fled to the bathroom to have a break from his two young kids. </p> <p>She wrote, "After 5 minutes, I wondered what was going on. Was he using this time as a much-needed break from my children’s whiney demands and frequent tantrums? I didn’t blame him."</p> <p>Brent's partner went on to explain that it wasn't until she heard another passenger say the word "stuck" did she realise her husband's predicament. </p> <p>She turned around to see two members of the crew yanking at the door to the rear cubicle as she watched on while she kept one eye on her young kids. </p> <p>The flight attendants enlisted the help of a male passenger who also failed to provide the magic touch, before the pilot emerged, 20 minutes into the ordeal, to have a go.</p> <p><iframe title="YouTube video player" src="https://www.youtube.com/embed/ZWOyr4J2OBo?si=FSdSkXFv4WlClKXB" width="560" height="315" frameborder="0" allowfullscreen="allowfullscreen"></iframe></p> <aside> <p>"It wasn't until Brent kicked the hell out of the door while the pilot was pulling as hard as possible that Brent finally made his escape," she wrote. </p> <p>Finishing off the post, the woman concluded that Delta asked her not to share the footage, filmed by another passenger who was closer to the end of the plane, but after not receiving a refund for their "terrible" journey, the mother decided to post them online. </p> <p>The post racked up hundreds of comments, with many people actually siding with the airline for not issuing a refund, suggesting that the author's response was not proportionate to what actually happened. </p> <p><em>Image credits: Reddit</em></p> </aside>

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Mistake in email causes Virgin Australia passenger to miss flight

<p>A Virgin Australia passenger was left $800 out of pocket after he arrived at a closed check-in desk despite arriving well before the departure time, and he now believes that it's because of a mistake in the email he received from the airline. </p> <p>Max Cameron, 64, flies several times a week between Launceston airport in Tasmania and Melbourne for work, and received an email from the airline saying his flight was delayed back in January. </p> <p>"I got a text and an email from Virgin saying, very sorry to let you know your plane has been delayed by 45 minutes,"  he told <em>Yahoo News Australia</em>. </p> <p>The email also read "Check-in will now close 30 minutes prior to this time."</p> <p>"I thought, well done Virgin. You've come through… you've let me know when I have to be there. And as a result, I got out to the airport at 9:25pm for a 9:45pm closure of check-in," Cameron said. </p> <p>However when he arrived there was "literally not one person in the Virgin terminal,"  so he eventually had to leave, with no choice but to buy another flight ticket which cost him $800 including extra accommodation and transport costs. </p> <p>"I put my tail between the legs, went back and bought another ticket. I was very annoyed about that but I had no choice... check-in closed early," he said.</p> <p>After submitting an enquiry to the customer service team, they told him he had to arrive 30 minutes before the <em>original</em> departure time - a different instruction to what he received in the email, with the revised departure time. </p> <p>At the time, the enquiry was closed and the team said he would not receive any compensation. </p> <p>Cameron, who was unsatisfied with the response, then spoke to a supervisor at the airport, who told him: "Oh my God, it looks like they sent you the wrong email".</p> <p>According to Yahoo News Australia, Cameron reportedly did receive incorrect information which led him to miss his flight. </p> <p>Cameron has since been in touch with the airline and hopes to be reimbursed, but remains "unhappy" after what he had to go through. </p> <p>"It's not the money but the lack of accountability... there is no service mentality anymore," he said.</p> <p>"What Virgin has done to me is just so wrong".</p> <p><em style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font-size: 16px; vertical-align: baseline; color: #323338; font-family: Figtree, Roboto, 'Noto Sans Hebrew', 'Noto Kufi Arabic', 'Noto Sans JP', sans-serif; background-color: #ffffff; outline: none !important;">Images: Yahoo News / Getty</em></p>

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"We want answers": Furious cruise passengers stage protest after itinerary change

<p>Passengers onboard a Norwegian Cruise Line voyage has expressed their outrage after their once in a lifetime trip to Antarctica changed course after the journey had already begun. </p> <p>Melbourne woman Helen Midler was one of hundreds of people onboard the cruise from Buenos Aires to mainland Antarctica, when staff informed all travellers that their itinerary had changed. </p> <p>Days into their journey, those onboard were told they would not be visiting Antarctica at all, but would be doing a "South America round trip" instead.</p> <p>Midler took to social media to share her frustrations, saying the communication between the cruise line and the passengers was very poor. </p> <p>She explained that she only found out about the change after checking the app a few days into the journey and noticed the name of the cruise had been changed.</p> <p>Passengers were later told the change of destination was for "operational reasons" after raising their concerns, however no further explanation was given.</p> <p>Those onboard were allegedly told the decision was made by the head office in the US to not visit Paradise Bay, on mainland Antarctica, before departure on January 31, and that all passengers were notified by email, and again at check-in.</p> <p>However, Midler claims this was not the case.</p> <p>"I can assure you that we never got any email and many of our friends here on board, and I'm talking hundreds of people we know, did not receive any email either," she said in a video posted online.</p> <p>"Until the cruise had commenced, most people on this ship were not aware of the change in the itinerary."</p> <p>Midler said "everyone was angry", with hundreds of passengers meeting at in the ship's foyer one morning in protest to demand further answers from the crew. </p> <p>"Customer service are refusing to acknowledge us, they sent a security officer out to calm us down," she said while standing in the noisy crowd. "We feel we're being cheated, being scammed".</p> <p>Midler said frustrated travellers, some of whom "spent their live savings" on the cruise that costs upwards of $4,000 per person, just "want answers, transparency and clarity" but claims they're being treated with "absolute disdain and disrespect" with little explanation given.</p> <p>"Everyone on this ship has paid a lot of money to cruise to Antarctica, not to do a round trip of South America at sea," she fumed. "We are being dismissed, ignored, refused answers. They're telling us we just have to accept it.</p> <p>"They think we're idiots. We're not idiots and we're not prepared to just accept this sitting down," she continued. "We may not get to Antarctica. The chances of this cruise now going to Antarctica are minimal. But we want answers."</p> <p>In the days after her initial post, Midler updated her online followers and said those onboard were trying to make the best of a bad situation, despite still not hearing any clear answers about the change of itinerary. </p> <p>"We saved and we booked this two years ago for the trip of a lifetime," she said. "We're feeling very disappointed and dejected about the outcomes here."</p> <p>"We'll never be able to afford to do this again. And we've lost that trip to the Antarctica mainland that we had all been hoping and waiting for, and that we'd paid for. But we're going to try and do our best to enjoy it."</p> <p><em>Image credits: TikTok</em></p>

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Backlash after airline starts weighing passengers

<p>Finnair has announced that they will start weighing passengers and their luggage, as part of their latest data collection. </p> <p>The flagship airline for Finland has copped some backlash following this move, which they claim is designed to improve balance calculations which will enhance flight safety, according to the<em> NY Post</em>. </p> <p>“Finnair will collect data by weighing volunteering customers and their carry-on baggage at the departure gate,” according to a statement from the company. </p> <p>“The weighing is voluntary and anonymous, and the data will only be used to optimise Finnair’s current aircraft balance calculations.”</p> <p>The airline said that weighing passengers would help ensure that they wouldn't exceed the set maximum weight that a plane can bear before take off. </p> <p>“We use the weighing data for the average calculations required for the safe operation of flights, and the collected data is not linked in any way to the customer’s personal data,” head of Finnair’s ground processes, Satu Munnukka said. </p> <p>Munnukka also said that the airline won't ask for the passengers name or booking number. </p> <p>Many were left shocked by the move taking to X, formerly known as Twitter, to voice their fury. </p> <p>“#Finair are to start weighing their passengers? Have I read that correctly? I am utterly shocked! And disgusted,” wrote one person. </p> <p>“I will not be travelling via @Finair as I won’t be #fatshamed by a bloody airline. Am I alone? (ie I never weight myself: my choice)" another person tweeted. </p> <blockquote class="twitter-tweet"> <p dir="ltr" lang="en">What do you make of this one then?</p> <p>An airline has announced it will begin weighing passengers with their carry-on luggage in order to better estimate the plane's weight before take-off.</p> <p>The controversial move comes from Finnish carrier Finnair, who told media they began… <a href="https://t.co/EqEyTQXROG">pic.twitter.com/EqEyTQXROG</a></p> <p>— Darren Grimes (@darrengrimes_) <a href="https://twitter.com/darrengrimes_/status/1755276929853231333?ref_src=twsrc%5Etfw">February 7, 2024</a></p></blockquote> <p>This comes after Air New Zealand announced that they too will weigh passengers travelling internationally in May last year. </p> <p>“We weigh everything that goes on the aircraft – from the cargo to the meals on-board, to the luggage in the hold,” Alastair James, Air New Zealand load control improvement specialist, said at the time. </p> <p>“For customers, crew and cabin bags, we use average weights, which we get from doing this survey.”</p> <p>Finnair joins Korean Air, Hawaiian Air, Uzbekistan Airways and Air New Zealand in the group of airlines that are weighing their customers. </p> <p><em>Image: Getty/ X</em></p> <p> </p>

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“Do not panic”: Passenger trapped in plane bathroom for entire flight

<p dir="ltr">A passenger has received the ultimate downgrade on a plane after becoming trapped in the bathroom for an entire flight. </p> <p dir="ltr">The unnamed flyer was travelling from Mumbai to Bengaluru in India on budget airline SpiceJet, when his one-hour-and-45-minute night flight turned into a nightmare. </p> <p dir="ltr">Shortly after takeoff, the man went to use the lavatory and discovered he had become stuck in the bathroom when he attempted to leave.</p> <p dir="ltr">The crew and other passengers desperately attempted to free the flyer from the unfortunate position, but to no avail. </p> <p dir="ltr">As a result, he was relegated to the toilet in the sky for nearly the entire flight.</p> <p dir="ltr">In an attempt to calm the passenger during his in-flight solitary confinement, crew members slid a note under the door to reassure the man.</p> <p dir="ltr">“Sir we tried our best to open the door, however, we could not,” the letter read. </p> <p dir="ltr">“Do not panic. We are landing in a few minutes, so please close the commode lid and sit on it and secure yourself. As soon as the main door is open, an engineer will come. Do not panic.”</p> <p dir="ltr">After landing, two engineers boarded the aircraft and broke open the door, rescuing the captive who later received “immediate medical support.”</p> <p dir="ltr">The airline has since issued the flyer a full reimbursement and shared an apology for the unique flying experience. </p> <p dir="ltr">“SpiceJet regrets and apologises for the inconvenience caused to the passenger,” they said. “The passenger is being provided a full refund.”</p> <p dir="ltr"><em>Image credits: Getty Images / X (Twitter)</em></p>

Travel Trouble

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Passenger slammed as he takes "manspreading to ANOTHER LEVEL"

<p>A frequent flyer has sparked outrage online after posting a video of one man's poor plane etiquette. </p> <p>Claire Zhu, 27, who has gained a following while documenting her travels with boyfriend Peter Ovendorf, 29, after quitting their nine-to-five in what they call their "corporate gap year", shared the video on TikTok. </p> <p>"Goodbye," she captioned the clip, with a text overlay that read: "The way this man took manspreading to ANOTHER LEVEL on my flight." </p> <p>At the start of the clip, Claire showed herself covering her mouth in shock, before panning over to the man sitting across from her, with his legs spread so wide that it crossed the aisle and reached her seat. </p> <p>His other foot was sitting so close to the passenger next to him, that even they could barely move. </p> <div class="embed" style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font-size: 16px; vertical-align: baseline; color: #323338; font-family: Figtree, Roboto, 'Noto Sans Hebrew', 'Noto Kufi Arabic', 'Noto Sans JP', sans-serif; background-color: #ffffff; outline: none !important;"><iframe class="embedly-embed" style="box-sizing: inherit; margin: 0px; padding: 0px; border-width: 0px; border-style: initial; vertical-align: baseline; width: 580px; max-width: 100%; outline: none !important;" title="tiktok embed" src="https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.tiktok.com%2Fembed%2Fv2%2F7307690077772172587&display_name=tiktok&url=https%3A%2F%2Fwww.tiktok.com%2F%40claireandpeter%2Fvideo%2F7307690077772172587&image=https%3A%2F%2Fp19-sign.tiktokcdn-us.com%2Fobj%2Ftos-useast5-p-0068-tx%2FoovOIIFx0GSNezDUDCDAQEa7R5lgQBDEliE7fV%3Fx-expires%3D1701982800%26x-signature%3DNXp8xnv9BnN83wAEogQY%252BWxMv3Q%253D&key=59e3ae3acaa649a5a98672932445e203&type=text%2Fhtml&schema=tiktok" width="340" height="700" frameborder="0" scrolling="no" allowfullscreen="allowfullscreen"></iframe></div> <p>People flooded to the comments to express their anger. </p> <p>"I would lose my mind," wrote one person. </p> <p>"That isn't man spreading, that's literally splitting," another quipped. </p> <p>"Absolutely not," added another. </p> <p>"Bestie you got to step on his foot. This is the final straw," commented a fourth. </p> <p>A few others were concerned that his actions might be hazardous. </p> <p>"He will trip someone!" one wrote. </p> <p>"Not only across the aisle but made it into your floor space..." another added. </p> <p>One commenter even shared their own horrific experience with another passenger taking over their space. </p> <p>"A lady did this to me on a long haul flight except I felt something on my thigh AND IT WAS HER FOOT," they said. </p> <p><em>Images: TikTok</em></p> <p> </p>

Travel Trouble

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Passengers stranded after three-year cruise abruptly cancelled

<p dir="ltr">When Life At Sea <a href="https://oversixty.com.au/travel/cruising/world-first-three-year-cruise-revealed" target="_blank" rel="noopener">announced</a> their world-first three-year voyage in early 2023, many were quick to jump at the opportunity to spend the next years of their life onboard. </p> <p dir="ltr">People from around the globe <a href="https://oversixty.com.au/travel/cruising/meet-the-woman-preparing-to-spend-three-years-at-sea#xd_co_f=YTM5MzVmOGQtNTY4My00NWE1LThjNDctMTUxMjJlNjVhMWNj~" target="_blank" rel="noopener">sold their homes</a> and belongings to fork out the hefty $180,000 price tag to spend 36 months travelling the world, with their once-in-a-lifetime voyage set to kick off in November. </p> <p><span id="docs-internal-guid-ddf609a3-7fff-7e5e-04e2-f5d7a488896d"></span>But now, as their departure date loomed, Life At Sea have left passengers stranded after abruptly cancelling the trip in its entirety. </p> <p>Life at Sea Cruises was scheduled to depart from Istanbul, Turkey on November 1st but departure was relocated and delayed twice to November 30th, before passengers were informed on November 17th the cruise was off, according to <em>CNN</em>.</p> <p>The news outlet reported that the ship that was destined to be the vessel of the three-year journey was bought by another company just one day before the voyage was cancelled. </p> <p>The owner of Life at Sea Cruises’ parent company Miray Cruises, then confirmed they couldn’t afford the ship because investors had pulled out “due to unrest in the Middle East” – but suggested they were working on getting another ship and a new departure date. </p> <p>The idea that the vessel would be replaced filled some travellers with hope they would still be embarking on their three-year adventure, before CEO of Miray Cruises was forced to clarify: “In case we weren’t clear, the Life at Sea cruise trip is cancelled.”</p> <p>Passengers were devastated by the news, with those who thought they had locked in the next three years of their lives telling <em>CNN</em> they felt “incredibly sad”, “angry” and “betrayed”.</p> <p>“I had the next three years of my life planned to live an extraordinary life, and now [I have] nothing,” said one cruiser.</p> <p>“I don’t think they will ever understand how much damage they’ve caused us,” said another.</p> <p>The more than $180,000 three-year trip had been celebrated by big cruising fans and called a “nightmare” and “claustrophobic” by critics across social media.</p> <p>The company’s website is still advertising the cruise as normal, with a countdown stating on Monday it was three hours “until we go for an adventure of a lifetime”.</p> <p><em>Image credits: Life At Sea</em></p>

Travel Trouble

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Heartwarming gesture for Qantas' oldest passenger

<p>A 103-year-old passenger has received an emotional welcome onboard her Qantas flight, with the pilot and cabin crew erupting into cheers as she stepped on board. </p> <p>Ngan Chun Kam aka ‘Mamma’, is believed to be the oldest passenger to ever travel with the Flying Kangaroo airline.</p> <p>Mamma was born on January 1st 1920, and Qantas was founded 10 months later in November 1920. </p> <p>After visiting family in Sydney for several weeks, Mamma was returning home to her native Hong Kong when Qantas staff on-board QF127 learned of her age.</p> <p>“It was such an honour to have Ms Kam on our flight to Hong Kong,” Jayson Eng, Qantas customer service agent who was on the November 3rd flight, told <a href="https://www.news.com.au/travel/travel-updates/travel-stories/qantas-crews-heartwarming-act-for-103yearold-passenger/news-story/75c4ccb9c1addc2884e7e3063422763b" target="_blank" rel="noopener"><em>news.com.au</em></a>.</p> <p>“We got her trip off to a flying start with a special welcome announcement from the Captain, which was broadcast throughout the entire aircraft.”</p> <p>Mr Eng said it resulted in a big cheer and a round of applause throughout the cabin.</p> <p>“Our cabin crew loved taking turns to introduce themselves to Ms Kam. We called her Po Po (grandma in Cantonese) as a sign of respect for her. She was such a delight to have on board.”</p> <p>Mamma, who has six children aged 72 to 83, 13 grandchildren and 15 great grandchildren, has been visiting Australia once a year since 1979 to visit her eldest son who lives in Sydney. </p> <p>According to Mamma’s daughter-in-law Helen, at first she had no idea why the cabin erupted in a loud cheer as she doesn’t speak English. </p> <p>It wasn’t until a friend who was also on the flight explained it was because she was the eldest passenger they’ve ever flown, and she began to smile. </p> <p>“Everyone was clapping and cheering and she just felt so special,” Helen told <em>news.com.au</em>.</p> <p>The airline also gifted Mamma, who was flying in business class, a goodie bag filled with champagne and merch.</p> <div> </div> <p>“When she got to Hong Kong, she called me saying John (friend on the flight with her) left his bag, thinking it was his,” Helen said.</p> <p>“I told her it’s what the airline gave her as a gift and she said ‘well I don’t drink champagne’ – I told her ‘well in that case bring it back with you to Australia on your next visit, we’ll have it’,” she laughed.</p> <p><em>Image credits: Courtesy of Qantas</em></p> <div class="media image" style="caret-color: #000000; color: #000000; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; text-decoration: none; box-sizing: inherit; margin-bottom: 24px; display: flex; flex-direction: column; align-items: center; width: 705.202209px; max-width: 100%;"> </div>

International Travel

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Sir Richard Branson shocks 150 Virgin passengers with free $7000 cruises

<p>Sir Richard Branson has shocked passengers onboard a domestic flight by gifting all travellers a free cruise. </p> <p>There were 150 passengers onboard a flight from Melbourne to Hobart when the Virgin Group founder dialled in via FaceTime to share the exciting news. </p> <p>Speaking over the PA system, Branson told travellers of the arrival of Virgin Voyages' in Australia, with those onboard making the same trip as the upcoming maiden voyage from Melbourne to Hobart on December 11th. </p> <p>“We’re counting down to Virgin Voyages’ arrival Down Under – setting sail the Virgin way with adults-only itineraries across Australia and New Zealand. Sorry kids, you’ll have to sit this one out,” Branson told passengers.</p> <p>“Well, today, you happen to be travelling on the same route as our Aussie Mermaiden Voyage."</p> <p>Branson then shared the exciting news that those onboard the flight would be receiving an incredible gift. </p> <p>“To celebrate this milestone, I’m pleased to gift each adult on board a free Virgin Voyages cruise,” he said.</p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-permalink="https://www.instagram.com/reel/CzspCI4LyMA/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/reel/CzspCI4LyMA/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by Virgin Australia (@virginaustralia)</a></p> </div> </blockquote> <p>Each person was gifted a $7,000 cruise voucher to claim on a Virgin Voyages trip anywhere around Australia. </p> <p>Branson continued speaking to those onboard the flight, saying, “The foundations of Virgin Australia were about keeping the air fair and we’re proud to be taking that same mantra to the sea with Virgin Voyages.”</p> <p>He said he wanted to give Aussies the opportunity to have an “affordable, stress-free holiday” where they could take a well-earned break, have fun and get a dose of vitamin sea.</p> <p>A Virgin Australia spokesperson told <a href="https://www.news.com.au/travel/travel-advice/flights/richard-branson-gifts-virgin-passengers-on-a-domestic-flight-a-free-cruise/news-story/57421f325fcffd5634d554c75aedaf5f" target="_blank" rel="noopener"><em>news.com.au</em></a> the feeling on-board was “electric” with passengers left stunned.</p> <p>“We are committed to creating wonderful moments on-board so it was a real pleasure to see so many surprised faces when Sir Richard finally made the announcement all guests had won a free cruise,” the spokesperson said.</p> <p>“The operating crew were in on the secret and stayed tight-lipped until Sir Richard’s call came through.”</p> <p><em>Image credits: Courtesy of Virgin Australia</em></p>

Cruising

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"32 years of safe landings": Pilot's surprise speech reduces passengers to tears

<p>A pilot has brought his passengers to tears with an emotional speech on his final flight after 32 years in the skies. </p> <p>Jeff Fell, an American Airlines pilot, took off from Chicago on his retirement flight as he stood in front of his passengers and delivered a heartfelt message. </p> <p>At first, his message seemed routine, informing travellers of the weather and and flight time, before acknowledging it was strange for him to deliver the address from outside the cockpit. </p> <p>“I normally don’t stand up in front of everybody like this, I usually just stay in the cockpit and talk on the PA. If I get a little emotional please forgive me for that,” he said in the speech, which was captured on video by a passenger. </p> <p>With passengers still unaware of what was to come, he pointed out a group of “very important people” to him sitting at the back of the plane.</p> <p>“They’re the majority of my family who have come along with me on my retirement flight,” Mr Fell said.</p> <p>The plane was filled with applause as the pilot's voice wavered with emotion.</p> <p>“They’re on-board with me on my retirement flight after 32 years with American,” he said.</p> <p>He continued, fighting back tears, “Thank you all for coming along with me tonight and celebrating this very memorable time in my life. I love all of you."</p> <p>With another round of applause from his passengers, Mr Fell added:, “I didn’t want to get emotional but goodness gracious.”</p> <p>“Finally, for my wonderful wife Julie who has been at my side for the majority of my 32 years at American. She has been the rock, the solid rock in the foundation in our lives and our marriage. Her faith in the Lord, wisdom, strength and love has guided our marriage and family throughout these years. I love you and look forward to the next chapter in our lives. And welcome aboard everybody.”</p> <p>The video was uploaded to TikTok and has since gone viral, raking up millions of views, and you can watch the full video <a href="https://www.tiktok.com/@realjharrison/video/7299484162648509738" target="_blank" rel="noopener">here</a>. </p> <p>Thousands of social media users left comments of support, with many confessing the clip had brought them to tears.</p> <p>“As soon as he said retirement flight my tears came,” one person wrote, while another added, "32 years of safe landings also. God bless him and all pilots.”</p> <p>“To think of the amount of families, people, and cultures he has single-handedly connected throughout the world. Thank you!” penned a third person.</p> <p>“32 years of bringing people closer together. I’m crying!” agreed another.</p> <p><em>Image credits: TikTok</em></p>

International Travel

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Cruise ship forced to turn back after 100 passengers injured in storm

<p>The Spirit of Discovery cruise ship was forced to turn back after around 100 passengers were injured during a massive storm. </p> <p>Cruise company Saga have said that most of the injuries were minor, but five people had to be taken to hospital when the ship returned to England on Tuesday local time. </p> <p>One passenger told<em> BBC News</em> that a few passengers  "feared for their lives", when the storm hit the ship in the Bay of Biscay, off the French coast. </p> <p>"People were writing texts to their loved ones in case we capsized," they added. </p> <p>"The tone of voice in our captain... he was physically scared. We had crew crying. We had many passengers in awful states of fear." </p> <p>The passenger also claimed that that injuries included broken bones and cuts, with reports of furniture flying around and  people  being knocked off their feet, as the ship stopped moving and veered dramatically to one side as part of its safety manoeuvre. </p> <p>Another passenger, 75-year-old Jan Bendall, told the BBC that she and her husband were "holding on for dear life", and that it was overall a frightening experience. </p> <p>"It was quite frightening, I'm not somebody who frightens easily," Bendall said.</p> <p>"We were lucky - we're quite able-bodied, but I think some of the older people and people in their own cabins were quite worried," she added.</p> <p>The ship itself holds almost 1000 passengers and holds cruises for people over 50. </p> <p>Saga told the <em>BBC </em>that there had been "very limited" damage and the ship had "remained safe at all times." </p> <p>"While the weather is clearly beyond our control, we want to offer our sincere apologies to all those affected who are now safely on their way home in calmer seas," the spokesperson said.</p> <p><em>Images: Nine News/ Facebook</em></p> <p> </p>

Travel Trouble

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Heated argument between economy passengers reignites plane etiquette debate

<p>A 12-second clip of two passengers arguing on a plane has reignited the age-old debate of whether it is acceptable to recline your seat on a plane. </p> <p>The viral video which was originally posted on TikTok and then re-shared on X, has racked up over 8 million views since Thursday. </p> <p>In the video, a frustrated woman was calling out another female passenger for pushing her seat the entire flight, right after they landed. </p> <p>“The whole trip she pushed my seat,” the woman said to a male passenger seated next to the female passenger accused of kicking her seat. </p> <p>“You seen it. You know she did.”</p> <p>“I’m allowed to put my seat back," she yelled repeatedly. </p> <p>Ian Miles Cheong, the user who posted the video on X, defended the woman saying: “She’s allowed to put her seat back. You don’t get to kick it repeatedly just because you want more space.”</p> <p>A few were on the woman's side and praised her for standing up for herself. </p> <p>“You are allowed! Period! You want space in front of you instead of pushing the seat, buy a seat with extra space or get your a** to business class. Reclining was put there for a reason,” one person wrote. </p> <p>“She was patient enough to wait till flight landed," they added. </p> <p>“If the seat is reclinable, recline it,” another commented. </p> <p>"What she’s saying is right. The woman has a right to put her seat back without someone kicking it," a third agreed.</p> <blockquote class="twitter-tweet"> <p dir="ltr" lang="en">She’s allowed to put her seat back. You don’t get to kick it repeatedly just because you want more space. <a href="https://t.co/WELD7Qh4Re">pic.twitter.com/WELD7Qh4Re</a></p> <p>— Ian Miles Cheong (@stillgray) <a href="https://twitter.com/stillgray/status/1719881310351863952?ref_src=twsrc%5Etfw">November 2, 2023</a></p></blockquote> <p>However, others claimed that there was an unwritten rule that you shouldn't recline your seat, especially on a short-haul flight, adding that the recline feature should be scrapped from airplanes. </p> <p>“Putting your seat back in coach is an unspoken thing most people don’t do. It’s really the airline’s fault because they’ve made coach so cramped and tight that putting the seat back shouldn’t even be an option,” one commented. </p> <p>“Airline seats simply shouldn’t be able to recline. It intrudes on the already very little space a person has on the plane for the person behind them,” another added. </p> <p>“Really it’s the airline’s fault for cramming so many people in such a small space. They don’t call it cattle class for nothing,” a third wrote. </p> <p>One user understood both sides of the argument, and blamed the airlines for making the seats so cramped. </p> <p>"It can be annoying sometimes to be behind someone with their seat all the way, but if the airlines didn't want to allow that, it wouldn't happen," they wrote.</p> <p>"You don't kick the seat like a baby. Blame the airline, not the person doing what the airline says is fine." </p> <p><em>Images: Twitter</em></p>

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