An Australian Post worker has been confronted by a homeowner after being caught tossing a package at their front door on multiple occasions.
The delivery driver failed to notice the homeowner sitting in his car in the driveway as he approached the house and lightly tossed the package onto the hard doorstep.
The Perth resident got out of his vehicle to confront the AusPost worker, who he claimed was a serial offender, with the encounter captured on a doorbell camera.
“You gotta stop throwing stuff mate because yesterday you broke something,” he told the delivery driver. “They’re my shoes and you’ve just thrown them across the floor.”
Another clip from the same worker shows him casually tossing a small box onto the pavers before ringing the doorbell.
Speaking to Yahoo News, the homeowner insisted he didn’t want to get the worker in any trouble by sharing the video online.
“It’s hard enough to get a job these days in Perth, let alone someone to get fired over that,” he said.
“He’s done it a couple of times before, I caught him at one stage and had a conversation with him, I don’t think he’ll do it again now that he’s been caught.”
Despite the homeowner’s intentions, the clip has gone viral, racking up hundreds of thousands of views and thousands of comments across social media. It was also shared on the AusPost subreddit, where users overwhelmingly expressed frustration about delivery drivers throwing packages.
Concerns over careless delivery practices are a familiar frustration for many Aussies. One Sydney resident told Yahoo last week that the behaviour of an iMile driver had made her think twice about shopping online.
“They just throw it at the door,” she said. “Really puts me off ordering online.”
Australia Post, which employs more than 60,000 people and delivered roughly 2.3 billion items to households in the 2024 financial year, said delivery workers receive training on the proper handling of parcels.
“Australia Post has strict protocols for the delivery of parcels and regularly reminds team members about correct handling procedures.
“We’re keen to investigate, however understand the customer does not want to provide information required to identify the driver,” the spokesperson told Yahoo.
“We encourage any customer that has concerns about their delivery to get in touch with us directly via our website or by calling 13 POST (13 7678).”
With more homeowners equipping their properties with CCTV or doorbell cameras, it’s not unusual for delivery workers to be filmed in the act. But it’s not always negative, this week an AusPost worker in Queensland drew praise for taking the time to bring in a homeowner’s sheets from the line to prevent them getting soaked in the rain.
According to the Postal Industry Ombudsman’s latest report, complaints related to delivery issues remain the most frequent concern received by its office.
Images: TikTok
