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Outraged Qantas flyer captures "absolutely unacceptable" act

<p>Qantas staff have been condemned for leaving a pet crate abandoned on a Sydney tarmac in torrential rain. </p> <p>An outraged passenger captured the moment she saw the pet carrier, and a trolley full of suitcases, left in the rain at Sydney Airport on Friday, and shared it to social media. </p> <p>Sydney was hit with heavy rain on Friday, with some parts of New South Wales recording a month's worth of rainfall within a single day. </p> <p>After passengers had been loaded onto the Qantas aircraft, the concerned traveller noticed the animal had been abandoned in the rain.</p> <p>"Unfortunately the weather was unavoidable, but this luggage was left out in the open in Sydney for 30 mins and the animals for 15 minutes — one facing the rain," the furious passenger wrote on Facebook. </p> <p>Travellers on the same flight were quick to comment on the woman's post, saying their luggage had arrived soaking wet. </p> <p>"[I was on] on same flight, my luggage came home wet. Thinking a cover in these conditions would be nice," they wrote. </p> <p>Others expressed their concerns for the animal left in the crate in the rain, saying it was "animal abuse" to leave a furry friend in those conditions. </p> <p>"Those poor fur babies," one person wrote.</p> <p>"I'd report this if I saw it. Should have brought this to the attention of ground crew ASAP."</p> <p>A third added, "I'm unimpressed by the luggage but those pet carriers out there is absolutely unacceptable. I'd be fuming if my boy was stuck on the tarmac in a cage in torrential rain, making an already stressful situation even worse."</p> <p>"Disgusting to leave those fur babies out in the rain. Almost animal abuse," another said.</p> <p>A spokesperson from Qantas told <em><a href="https://au.news.yahoo.com/qantas-photo-catches-airline-in-unacceptable-act-id-be-fuming-222149288.html" target="_blank" rel="noopener">Yahoo News</a></em> that they are investigating the incident and that the airline "takes the safety and welfare of pets travelling with us very seriously".</p> <p><em>Image credits: Facebook</em></p>

Travel Trouble

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“Unacceptable behaviour”: Aussie Olympians blasted for rowdy flight home

<p><span style="font-weight: 400;">A written complaint from Japan Air Lines to the Australian Olympic Committee has placed the Olyroos and rugby Seven’s mens Olympic teams under immediate investigation during their flight home.</span></p> <p><span style="font-weight: 400;">Both teams were engaging in rowdy and unsafe behaviour during the 10-hour flight from Tokyo to Sydney, with passengers telling News Corp they were “loud, singing, refusing to sit down when requested, rowdy and obnoxious”.</span></p> <p><span style="font-weight: 400;">“Obviously they weren’t wearing their masks as they were drinking all the time,” said one passenger from the flight which touched down on Friday morning.</span></p> <p><span style="font-weight: 400;">About five hours into the flight, some players were drunk and more than one began vomiting.</span></p> <p><span style="font-weight: 400;">The athletes refused to listen to instructions from airline staff to sit down and stop taking alcohol from the galley at the rear of the plane, to the frustration of the staff on board.</span></p> <p><span style="font-weight: 400;">The soccer players were sitting at the rear of the plane while the rugby players were seated near the front, with the antics starting when some of the rugby players came to the back.</span></p> <p><span style="font-weight: 400;">“Players hadn’t seen each other during the Olympics and so this was the first time they had a chance to catch up,” one source said.</span></p> <p><span style="font-weight: 400;">Another passenger and member of the Australian Olympic Team said he was “mortified” by the players’ behaviour.</span></p> <p><span style="font-weight: 400;">The rugby team was also read the riot act by the Australian Olympic Committee (AOC) in a separate incident, where players left their team meeting room in poor condition after a night of partying prior to their departure from Japan.</span></p> <p><span style="font-weight: 400;">In a statement, Rugby Australia said they have been made aware of the incident during the flight.</span></p> <p><span style="font-weight: 400;">“Rugby Australia has begun its own internal investigation into the matter based on the information provided by the AOC,” the statement said.</span></p> <p><span style="font-weight: 400;">A spokesperson from Football Australia said it was aware of the behaviour and will also investigate the incident.</span></p> <p><span style="font-weight: 400;">“Football Australia is discussing the matter with the AOC and is taking responsibility to investigate the involvement of any footballer.”</span></p> <p><span style="font-weight: 400;">AOC Chief Executive Officer Matt Carroll said the behaviour was “extremely disappointing”.</span></p> <p><span style="font-weight: 400;">“But both Rugby and Football have told me that such behaviour is certainly not acceptable within their sports and have sincerely apologised to the Australian Olympic Team. The CEOs have undertaken to take the appropriate action and report back to us,” he said.</span></p> <p><span style="font-weight: 400;">The athletes remain under the control of the AOC until they exit two weeks of quarantine.</span></p>

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Just stop it: Mum slams ALDI shoppers' “unacceptable” habit

<p><span>An ALDI customer took to Facebook to slam fellow shoppers as she spotted a major mess in the shelves.</span><br /><br /><span>“I don’t know what kind of human did this,” the frustrated mother wrote in the ALDI Mum’s Facebook page, and added two photos to show the “upsetting” scene.</span><br /><br /><span>The pictures showed a pile of boxes of glad wrap ripped open and the cling film unravelled, along with boxes of ziploc bags that had been opened with bags removed from each packet.</span></p> <p><img style="width: 500px; height: 281.25px;" src="https://oversixtydev.blob.core.windows.net/media/7840080/daily-2.jpg" alt="" data-udi="umb://media/9b9997c9c2194f7e8ce5efcd04c8affd" /><br /><br /><span>“What did they expect to see from cling wrap boxes til they had to rip it apart and also why open the sandwich bag boxes as the measurements are written on the packaging,” she said.</span><br /><br /><span>“They didn’t think what they did cost Aldi and the employee time and money.”</span><br /><br /><span>A number of other shoppers took to the comments to share what they themselves had witnessed as a result of horrible shopping habits.</span><br /><br /><span>“Someone had ripped open a tv the other day, why?” one user wrote.</span><br /><br /><span>Another person commented: “I’ve seen women ripping tags off bags (that didn't hinder opening them to look inside) or yanking stuff out of boxes that's clearly marked on the outside. It's especially bad on special buys days and nothing seems to be off limits.”</span><br /><br /><span>"It seems to be an ALDI culture. I don’t see this at other stores but always at ALDI," a third shopper wrote.</span><br /><br /><span>Other people revealed they had bought items and taken them home only to find parts were missing.</span><br /><br /><span>"They still have a heap of reusable nappies and swimmers which I would buy BUT the parents have opened every single box and they’re all over the place," one person said.</span><br /><br /><span>"What s***s me, is when the morons rip open boxes or packs, then they put it back and get an unopened undamaged pack!" a second shopper wrote.</span></p>

Money & Banking

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“Unacceptable!”: Shoppers threaten to boycott Coles over hot cross buns

<p>Coles shoppers have threatened to boycott the supermarket over the sale of hot cross buns individually wrapped in plastic.</p> <p>Melbourne woman Caroline Lambert shared a photo of “loose fruit hot cross buns” packaged in plastic boxes on Wednesday.</p> <p>“This plastic-fest was spotted in a Coles supermarket in Melbourne Central this morning. Super depressing Coles,” Ms Lambert captioned the post.</p> <p>“Your customers want you to do better with your environmental responsibilities.”</p> <p>It didn’t take long to spark a response, with over 15,000 people joining the “Leave It On The Shelf” campaign, promising to boycott Coles and other stores over their excessive use of plastic.</p> <p>After seeing Ms Lambert’s post, low-carbon charity 1 Million Women announced it was relaunching the anti-plastic campaign on Saturday.</p> <p>“We’re bringing back our Leave It On The Shelf campaign. We’re all pledging to leave plastic packaged fruit and veg on the shelf to show supermarkets that this sort of this is unacceptable!” the charity wrote on Facebook.</p> <blockquote style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" class="instagram-media" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/p/B8cQODigvFI/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="12"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"></div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"></div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"></div> </div> </div> <div style="padding: 19% 0;"></div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"></div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <p style="margin: 8px 0 0 0; padding: 0 4px;"><a style="color: #000; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none; word-wrap: break-word;" rel="noopener" href="https://www.instagram.com/p/B8cQODigvFI/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank">This plastic-fest was spotted @colessupermarkets in Melbourne Central this morning. Super depressing Coles. Your customers want you to do better with your environmental responsibilities 😡🤯🤢🌏 #waronwasteau #waronwaste #zerowaste #environment #singleuse #environmentalshamefiles</a></p> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;">A post shared by <a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px;" rel="noopener" href="https://www.instagram.com/lambertion/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank"> Caroline Lambert</a> (@lambertion) on Feb 11, 2020 at 1:20pm PST</p> </div> </blockquote> <p>“Maybe we need to include hot cross buns!”</p> <p>Many have taken to social media to slam Coles.</p> <p>“I’ve shopped at Coles for 35 years but this is driving me away,” one woman wrote on the supermarkets Facebook page.</p> <p>“It might take more effort but I will abandon Coles and Woolies if you don’t lift your game. Shame on you.”</p> <p>Another woman wrote: “Pretty disappointed at Coles for this overuse of single use plastic! How ridiculous!”</p> <p>After one woman accused Coles of “over-packaging” on Twitter, the company said it was “making every effort to minimise packaging as much as possible”.</p> <p>Speaking to<span> </span><em>Daily Mail Australia</em>, a spokeswoman from Coles said: “We have placed the single buns in recyclable packaging so that we can give customers the option of buying a single hot cross bun.</p> <p>“The recyclable packaging keeps them fresh in stores where we don’t have single item display units where customers can pick them up using tongs.”</p> <p>“The packaging is recyclable in kerbside recycling bins. While this is not how our hot cross buns are generally packaged, to offer convenience a small number of stores have packed buns in this way.</p> <p>“We are constantly reviewing our packaging to make it more environmentally friendly.”</p>

Food & Wine

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“Unacceptable”: Consumers rage as they’re left without phone or internet for days on end

<p><span style="font-weight: 400;">Aussie users are fed up with the lack of service on their phones and internet services and have flooded Australia’s telco providers with nearly half a million complaints over just three months.</span></p> <p><span style="font-weight: 400;">The data was found in a new report done by the Australian Communications and Media Authority’s </span><a href="https://acma.gov.au/theACMA/telecommunications-complaints-handling"><span style="font-weight: 400;">Telecommunications complaints handling report</span></a><span style="font-weight: 400;">.</span></p> <p><span style="font-weight: 400;">Telecommunications companies received 448,470 complaints between October and December last year.</span></p> <p><span style="font-weight: 400;">That number represents a 12.7 per cent increase in the amount of complaints made to telcos compared to the previous three months.</span></p> <p><span style="font-weight: 400;">The average time it took for telcos to resolve complaints ranged from one to 13 days, with an average time of six days, ACMA said.</span></p> <p><span style="font-weight: 400;">The Australian Communications Consumer Action Network (ACCAN) described the figures as disappointing.</span></p> <p><span style="font-weight: 400;">“When people buy a product or service, they rightly expect it to work as promised,” ACCAN chief executive Teresa Corbin said to </span><a href="https://thenewdaily.com.au/life/tech/2019/07/10/telco-consumer-complaints/"><span style="font-weight: 400;">The New Daily</span></a><span style="font-weight: 400;">.</span></p> <p><span style="font-weight: 400;">“It’s simply unacceptable for the millions of Australians who are connected to essential communications services to be left waiting for days on end without the service they have paid for.</span></p> <p><span style="font-weight: 400;">“Consumers should have a right to reliability.”</span></p> <p><span style="font-weight: 400;">RMIT university professor in network engineering Mark Gregory said that the figures show that Aussie consumers are being let down.</span></p> <p><span style="font-weight: 400;">“The number of faults and service interruptions experienced by Australian consumers remains far higher than what is reasonable and reflects the need for the telecommunications industry to do more to provide consumers with an improved experience,” Dr Gregory said.</span></p> <p><span style="font-weight: 400;">Many complaints tend to be related to the NBN. Dr Gregory said that the government’s “failure” to roll out fibre-to-the-premises (FTTP) is “costing consumers more and this operations and maintenance cost is expected to grow over time, making FTTP a far cheaper and more reliable technology in the short term,” Dr Gregory said. </span></p> <p><span style="font-weight: 400;">However, a spokesman for the NBN said that the firm has made “significant investments to work with the telco industry to improve customer experience and we are starting to see the early signs of that”.</span></p> <p><span style="font-weight: 400;">“But we are quickly learning how to improve our processes and customer experience, as acknowledged in the ACMA report which noted the rate of FTTC complaints over the September to December quarters fell 33 per cent”.</span></p>

Technology

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"Absolutely unacceptable" for your baby to cry – flight attendant to passenger

<p class="sics-component__html-injector sics-component__story__intro sics-component__story__paragraph">A new mother who was travelling from Sydney to San Francisco was yelled at by a United Airlines flight attendant because her child was crying.</p> <p class="sics-component__html-injector sics-component__story__paragraph">Krupa Patel Bala was flying business class when the incident happened.</p> <p class="sics-component__html-injector sics-component__story__paragraph">Ms Bala<span> </span><a href="https://www.news.com.au/travel/travel-updates/mums-fury-as-flight-attendant-tells-her-off-for-crying-baby/news-story/a95c0a4efb3ea204d651cbcb4460257e">told news.com.au</a><span> </span>that her eight-month-old baby had been crying for five minutes, when she was approached by the chief flight attendant.</p> <p class="sics-component__html-injector sics-component__story__paragraph">The attendant then insisted it was "part of the rule book that the babies are not allowed to cry for more than five minutes".</p> <p class="sics-component__html-injector sics-component__story__paragraph">"Parents of newborns have it hard enough already travelling with a baby and we certainly don't need CREW MANAGERS piling on when we are doing our best to ensure we're containing our children and their cries," she posted on Facebook.</p> <div class="sics-component__ad-space sics-component__ad-space--storybody "> <p class="sics-component__html-injector sics-component__story__paragraph"><a href="http://www.fox5dc.com/news/mom-claims-united-flight-attendant-said-it-was-absolutely-unacceptable-for-baby-to-cry-on-flight">Fox News reported</a><span> </span>that the captain apologised to her after they'd landed at their destination, but not the flight attendant.</p> <p class="sics-component__html-injector sics-component__story__paragraph">Fox also said that United Airlines released a statement saying, "We've been in touch with our customer via social media and United representatives met the family upon arrival to apologise, offer a refund and make clear that the experience she relayed doesn't reflect our commitment to serving our customers, including our youngest customers.</p> <p class="sics-component__html-injector sics-component__story__paragraph">"Young families are welcome on our flights, including in business class. We are continuing to review the incident internally and the flight attendant is being held out of service pending the investigation."</p> <p class="sics-component__html-injector sics-component__story__paragraph">Bala had vowed to never fly United again.</p> <p class="sics-component__html-injector sics-component__story__paragraph"><em>Republished with permission of<a href="https://www.stuff.co.nz/travel/travel-troubles/107463963/absolutely-unacceptable-for-your-baby-to-cry--united-airlines-to-passenger"> Stuff.co.nz.</a> </em></p> </div>

Travel Trouble

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"That is unacceptable": Defiant Georgie Gardener grills politicians on Today show

<p>When Anthony Albanese and Christopher Pyne were getting ready to start their day this morning, they probably weren’t expecting to be grilled by <em><a rel="noopener" href="https://www.9now.com.au/today" target="_blank">Today</a></em> show host Georgie Gardner, who questioned the pair on the parliament's toxic culture.</p> <p>The host started off with a poll, which over 13,000 Facebook users had participated in. The results showed that a whopping 94 per cent of voters said they did not trust politicians – with only 780 people saying they did.</p> <p>Former Foreign Minister Julie Bishop made headlines this week <a rel="noopener" href="https://www.oversixty.com.au/news/news/enough-is-enough-julie-bishop-lifts-lid-on-toxic-parliament" target="_blank">as her speech</a> at the <em>Australian Women’s Weekly Women of the Future</em> awards highlighted the bullying culture and gender inequality amongst political parties. Bishop said that Australia’s political parties needed to “recognise they have a problem in attracting and maintaining women, diversity in general".</p> <p>Bishop also spoke about the recent resignation of Liberal MP Julia Banks due to the constant bullying she was faced with.</p> <p>“When a feisty, amazing woman like Julia Banks says this environment is not for me, don’t say ‘toughen up princess’, say ‘enough is enough’,” she said.</p> <blockquote class="twitter-tweet" data-lang="en-gb"> <p dir="ltr">We put it to you, asking if you trusted our Politicians. 94% of you said "No." <a href="https://twitter.com/AlboMP?ref_src=twsrc%5Etfw">@AlboMP</a> and <a href="https://twitter.com/cpyne?ref_src=twsrc%5Etfw">@CPyne</a> respond. <a href="https://twitter.com/hashtag/9Today?src=hash&amp;ref_src=twsrc%5Etfw">#9Today</a> <a href="https://t.co/Pq5WKFEmg0">pic.twitter.com/Pq5WKFEmg0</a></p> — The Today Show (@TheTodayShow) <a href="https://twitter.com/TheTodayShow/status/1037813874907525120?ref_src=twsrc%5Etfw">6 September 2018</a></blockquote> <p>On the <em>Today</em> show, Georgie addressed the issue at hand and asked the ministers how they planned to change that environment.</p> <p>“Politics is a robust business and they need to start getting more modern and up with the times. People expect a different workplace and the antagonism between government and people have been a feature of politics for a very long time — for 118 years,” Pyne said.</p> <p>“The last couple of weeks and last five years, as Anthony points out, to 10 years as I said before, has taken things to a new level. We need to recognise that.”</p> <p>Georgie then proceeded to question whether politicians were the problem and if it was because they refused to believe the victims of bullying.</p> <p>“The problem is you are not recognising it and Julia Banks, her allegations were dismissed as scuttlebutt, innuendo and rumour,” she said.</p> <p>“That is unacceptable.”</p> <p>It was when Christopher suggested that those in parliament “need to grow up,” did Georgie fire back.</p> <p>“More than grow up, I would suggest, I would suggest start respecting women. I mean, can you imagine what woman would want to enter politics these days?” she said.</p> <p>Scott Morrison headed to Albury on the NSW-Victorian Border – the place the Liberal party was founded by Robert Menzies – and made his first official speech as Prime Minister.</p> <p>“This is an important ritual, for us to come here today, where Robert Menzies came, all those years ago … Robert Menzies brought them here to unite them about what they believed in, because you can’t just be about what you’re opposed to,” Morrison said.</p> <p>But it was the PM’s reference to a government from almost a 100 years ago that riled Georgie up.</p> <p>“Just on that speech from our new Prime Minister — who we didn’t vote for — yesterday,” Georgie said.</p> <p>“Christopher, it talked about a new generation of Liberal leadership. But it didn’t outline any new course of action but was harking back to the golden era of the Menzies government.</p> <p>“That is gone. That is done. We want to hear of a progressive government. Forward thinking. Give our kids hope.”</p> <p>Do you agree with Georgie Gardner's views on our current state of politics? Share your thoughts with us in the comments below. </p>

News

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Café forced to change menu after customers complain of “unacceptable” sauce charge

<p>Eating out is a luxury that many Australians are finding harder to afford and now, one café has been criticised for a pricing decision that has been described as “un-Australian”.</p> <p>Café 101 in Sydney is receiving backlash after charging customers $6 for sauce.</p> <p>The criticism was so severe that the café owner told <a href="http://www.news.com.au/lifestyle/food/restaurants-bars/cafe-forced-to-change-menu-after-customers-complain-of-unacceptable-sauce-charge/news-story/f0aa799f0fff34ecb0f411fcc08a7051" target="_blank"><strong><span style="text-decoration: underline;">news.com.au</span></strong></a> that he has changed his menu, accepting that the decision to charge customers so much for sauce was a “big mistake”.</p> <p>On the café’s menu, customers are given the option to add either, pepper, garlic, mushroom or gravy to their “premium 60-day grain-fed” scotch fillet 260g steak ($23.90) or grilled chicken breast fillet ($21.90).</p> <p>Both meals come with fries, but to add sauce, manager Eli Farrah expected customers to pay an extra $6.</p> <p style="text-align: center;"><img width="499" height="375" src="https://oversixtydev.blob.core.windows.net/media/7817530/1_499x375.jpg" alt="1 (119)"/></p> <p>“It’s absolutely outrageous and un-Australian to charge that much for sauce,” said Connor Watson, who stumbled across the café after shopping.</p> <p>“To be fair, I don’t think $23 is bad for a steak and chips — especially in the inner-west where everything is expensive. But, they know that you’re going to want some sauce with it so it’s just a rip.</p> <p>“I mean, it’s got to the point where you just expect prices to be high for almost anything in Sydney but $6 for a bit of sauce on your meat is a step too far.”</p> <p>The café received negative feedback after a disgruntled customer uploaded a picture of the price of the sauce on social media.</p> <p>Mr Farrah said the sauce is freshly made and comes in a big bowl so that customers can share and dip their chips, but he did admit that it was a mistake to charge so much.</p> <p>“We are very sorry and we realised we have made a mistake,” he told news.com.au. “The thing that customers probably didn’t realise is that this sauce is fresh and we understand that we didn’t make this clear.</p> <p>“So now we are charging $3 for it (the fresh sauce) and we are taking it off the menu in two weeks time,” he said. </p> <p>“We’ll be adding different sauces to the menu, but customers can still order the fresh sauce if they want it.</p> <p>“We are always listening to feedback and learning from our customers every day. Sometimes you make mistakes.”</p>

Retirement Income

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Cruise from hell: Passengers reject “unacceptable” compensation after violence breaks out

<p>As the dust settles on <a href="http://www.oversixty.com.au/travel/cruising/2018/02/cruise-from-hell-passengers-stuck-in-cabins-as-violence-breaks-out/" target="_blank"><span style="text-decoration: underline;"><strong>last week’s cruise ship controversy</strong></span></a> which saw a family of 26 evicted from a 10-day cruise of the South Pacific, the finger of blame is getting a good work out with many guests unsatisfied with the initial response to the incident.</p> <p><a href="http://www.news.com.au/" target="_blank"><span style="text-decoration: underline;"><em><strong>News.com.au reports</strong></em></span></a> Carnival Cruise Line has apologised to guests and announced they will be offered a 25 per cent Future Cruise Credit as “a goodwill gesture”.</p> <p>“We sincerely regret that the unruly conduct and actions of the passengers removed from the ship in Eden may have prevented other guests from fully enjoying their cruise on Carnival Legend,” said Jennifer Vandekreeke Vice President Australia Carnival Cruise Line.</p> <p>But many of those affected believe this doesn’t go far enough.</p> <p>“I won’t be travelling Carnival ever again so a 25 per cent off a future cruise in my eyes is unacceptable,” Mark Morrison <a href="http://www.news.com.au" target="_blank"><span style="text-decoration: underline;"><em><strong>told News.com.au</strong></em></span></a>.</p> <p>“To add insult to injury... they charged us a $19.54 credit card convenience fee to settle accounts before disembarkation this morning.”</p> <p>This news comes as an <a href="https://www.3aw.com.au/" target="_blank"><span style="text-decoration: underline;"><em><strong>investigation from 3AW</strong></em></span></a> has suggested the cause of the argument might be something as simple as a thong being stepped on.</p> <p>One member of the family known as Zac, <a href="https://www.3aw.com.au/" target="_blank"><span style="text-decoration: underline;"><em><strong>told 3AW Radio</strong></em></span></a>, “This is all over a thong, not a foot, a thong being stepped on and being instantly apologised for.”</p> <p>The accounts from people aboard the ship during the incident make for pretty grim reading, with one of the passengers describing the scene as a “bloodbath”.</p> <p>“We are so scared after witnessing a traumatic experience with yet again the same offenders. It was a bloodbath,” the <a href="https://www.9news.com.au/" target="_blank"><span style="text-decoration: underline;"><em><strong>passenger told Nine News</strong></em></span></a>.</p> <p>“We will not be leaving our cabins and are truly scared for our safety and what could happen in the next 24 hours.”</p> <p>Carnival Cruise Line has released a lengthy statement addressing the incident.</p> <p>“Safety is the number one priority for Carnival Cruise Line, we take a zero tolerance approach to excessive behaviour that affects other guests and we have acted accordingly on Carnival Legend,” a spokesman said.</p> <p>“The ship’s highly trained security staff have taken strong action in relation to a small group of disruptive guests who have been involved in altercations on board.</p> <p>“The ship’s security team is applying our zero tolerance policy in the interests of the safety and comfort of other guests.</p> <p>“Carnival Legend is currently on a 10-day South Pacific cruise scheduled to be completed in Melbourne where the ship is currently homeported.”</p> <p>What are your thoughts? Do you think the incident was properly dealt with? Do you think more could have been done? Will this make you less likely to book a cruise?</p> <p> </p>

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