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Loyal service dog's emotional final flight

<p>A service dog has been honoured on her final flight after being diagnosed with an untreatable cancer. </p> <p>German Shepherd Kaya was trained to support veterans suffering post-traumatic stress disorder and was in the care of handler Cole Lyle.</p> <p>After years of loyal service to Cole, Kaya was diagnosed with terminal cancer and recently boarded a South West Airlines flight in the US to live out her final days at home by Cole's side. </p> <p>Kaya received the very best treatment on the flight, and was honoured by the pilot and her fellow passengers in a heart-warming moment that has since gone viral online. </p> <p>"We have a special guest on today's flight," the pilot said. "Kays is a German Shepherd service dog who has been with her handler, Cole, since 2014. She was specifically trained to help veterans cope with mental health issues."</p> <p>"Since the integration of the PAWS act, it is federal law that allows us to unify service dogs with Veterans with post-traumatic stress which was signed into law in 2021," continued the pilot.</p> <div class="embed" style="font-size: 16px; box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline; outline: none !important;"><iframe class="embedly-embed" style="box-sizing: inherit; margin: 0px; padding: 0px; border-width: 0px; vertical-align: baseline; width: 617px; max-width: 100%; outline: none !important;" title="tiktok embed" src="https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.tiktok.com%2Fembed%2Fv2%2F7197534710090812715&amp;display_name=tiktok&amp;url=https%3A%2F%2Fwww.tiktok.com%2F%40southwestair%2Fvideo%2F7197534710090812715&amp;image=https%3A%2F%2Fp16-sign.tiktokcdn-us.com%2Fobj%2Ftos-useast5-p-0068-tx%2Fea43bd3c48f54df8b328f42f35d8665a_1675806650%3Fx-expires%3D1676246400%26x-signature%3Drrq5YNMF5lC2JmunRKdaFD4SFQ4%253D&amp;key=5b465a7e134d4f09b4e6901220de11f0&amp;type=text%2Fhtml&amp;schema=tiktok" width="340" height="700" frameborder="0" scrolling="no" allowfullscreen="allowfullscreen"></iframe></div> <p>"Sadly, Kaya was recently diagnosed with an untreatable cancer so we have the solemn honour of taking her on what will be her last flight as she goes home to rest where she was born and first met Cole."</p> <p>The pilot then encouraged the passengers to "show her some love", as cheering and applauding erupted for Kaya. </p> <p>The tear-jerking moment was captured and posted to TikTok by the airline, with the video racking up over 18 million views. </p> <p>The video was shared along with the caption:"We were honoured to fly our loyal friend and hero, Kaya, home to rest after a lifetime of hard work. Throughout her career, Kaya flew with us over 250 times to help establish the PAWS Act which united Veterans with service dogs."</p> <p>"We are so grateful to be a part of her legacy, and we thank her and her owner, Cole, for their many years of service."</p> <p>The comments were flooded with praise for the canine, with one person writing, "Bawling my eyes out. God bless you Kaya".</p> <p>Another wrote, "I'm literally in a puddle we Stan kaya she's so beautiful and perfect we love you sweet girl."</p> <p>"We don't deserve dogs," another simply said.</p> <p>It was later revealed in the comments of the video the Kaya had passed away at home by Cole's side. </p> <p><em>Image credits: TikTok</em></p>

Family & Pets

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Loyal to the end: touching detail surrounding Symonds' tragedy

<p dir="ltr">The cricket world is in mourning following the devastating death of legendary player Andrew Symonds. </p> <p dir="ltr">The 46-year-old died on Saturday night after his car veered off the road in a single vehicle accident near his home in Hervey Range, in the city of Townsville, Queensland. </p> <p dir="ltr">Two witnesses who were first on scene following the awful accident have given more insight into what happened – including the fact that Symonds' two very loyal Blue Heelers were also in the vehicle at the time.</p> <p dir="ltr">“One of them was very sensitive and didn’t want to leave him,” the unnamed witness told Courier Mail.</p> <p dir="ltr">“It would just growl at you every time we tried to move him or go near him. My partner tried to get (Symonds) out of the car, to put him on to his back.</p> <p dir="ltr">“He was unconscious, not responsive and had no pulse.”</p> <p dir="ltr">Waylon Townson was another witness and told 9News that Symonds had no pulse when he tried to help. </p> <p dir="ltr">"He was stuck in there, so I tried to pull him out," he said.</p> <p dir="ltr">"(I) started doing CPR and checked his pulse but I didn't get much response."</p> <p dir="ltr">Police continue to investigate the incident which has seen Symonds leave behind a wife and two kids. </p> <p dir="ltr">Symonds’ wife Laura has spoken out since his death saying the family is still in “shock” and described him as “the most laid-back person”. </p> <p dir="ltr">“I’m just thinking of the two kids. He was such a big person and there is just so much of him in his kids,” she said. </p> <p dir="ltr">“Nothing stressed him out. He was an extremely chilled operator. So practical.</p> <p dir="ltr">“He was never good with his phone but he always had time for everyone."</p> <p dir="ltr"><em>Images: Instagram</em></p>

Family & Pets

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Intense debate sparked among fiercely loyal Aldi customers

<p dir="ltr">A new feature on Aldi bread has sparked intense debate among the supermarket’s loyal customers.</p> <p dir="ltr">The retail giant is currently trialling cardboard recyclable tags on many of its loaves of bread, replacing plastic tags. ALDI said it’s made the step as part of its commitment to become more sustainable.</p> <p dir="ltr">“ALDI Australia has a number of commitments to improve the sustainability of our product packaging, including a goal to reduce the amount of plastic packaging across our own-label range by a quarter by 2025,” an ALDI Australia spokesperson has told 7NEWS.com.au. </p> <p dir="ltr">“We have started trialling recyclable cardboard bread tags on a select range of our bread products, and we continue to work closely with our business partners to identify opportunities to transition to cardboard tags on more of our products.</p> <p dir="ltr">“The next few years will see us continue to remove plastics from our range or replace it with sustainable alternatives and by 2025 all remaining packaging will be either recyclable, reusable or compostable.”</p> <p dir="ltr">Since being shared on social media, ALDI’s new cardboard bread tags have sparked intense debate.</p> <p dir="ltr">Many agree that the new sustainable tags are “a brilliant idea”.</p> <p dir="ltr">“Every bit of plastic that we can easily replace with a recyclable version is so much better for our environment,” said one.</p> <p dir="ltr">Added another: “This makes me very happy. Hopefully we can lose the vegetables in plastic wrap next. Good direction.”</p> <p dir="ltr">Said a third: “I was impressed by this too!!! And I found the plastic ones would sometimes pierce the bag.”</p> <p dir="ltr">Wrote one more: “ALDI has a commitment to recycling, I think it’s great, use the reuse-able clips, save our environment.”</p> <p dir="ltr">Others have said they were disappointed in the cardboard tags, saying that they don’t work as well.</p> <p dir="ltr">“These really are the worst thing since sliced bread,” said one Facebook user.</p> <p dir="ltr">Another wrote: “I absolutely hate them… they break or become flimsy the first time you open the bread! So I’ve saved a whole heap of plastic ones and swap them as soon as I get home!”</p> <p dir="ltr">Added a third: “My bread ended up through the boot of my car these clips are useless.”</p> <p dir="ltr">Said another: “I love that it’s not plastic but the cardboard isn’t working well. I got a loaf of bread and it was raining, all open by the time I got to the car.”</p> <p dir="ltr">One more wrote: “It’s a great sustainability initiative however they’re so crap that they fall off after the second time getting bread out. Same for other stores too, not just an Aldi issue.”</p> <p dir="ltr">Another added: “Can’t stand them. They break so easily. I’m glad I kept my old plastic ones.”</p> <p dir="ltr">However, other Facebook users urged ALDI users to rise above the various issues.</p> <p dir="ltr">“Tip to anyone that is complaining. You can buy reusable metal pegs or even reuse other plastic tags,” one wrote.</p> <p dir="ltr">“You just need to think outside the box. Man we are living in an interesting time of convenience and self entitlement. These tags are the worst thing for our ocean.”</p> <p dir="ltr">A few others pointed out a very Australian problem with the new cardboard tags.</p> <p dir="ltr">“You can never really fix a thong blow-out with it though,” said one.</p> <p><span id="docs-internal-guid-ef1705f7-7fff-3f2b-a59b-73467a04c56c"></span></p> <p dir="ltr">Another joked: “Won’t last long when I use it to fix my flip flops! Seriously though, good on ya ALDI.”</p> <p dir="ltr"><em>Image: 7News</em></p>

Food & Wine

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Alan Jones is declared “the voice of the people” by loyal listeners after controversial comments about Jacinda Ardern

<p>2GB radio host Alan Jones thanked his listeners for staying by his side amongst the controversy surrounding Australian Prime Minister Scott Morrison and New Zealand Prime Minister Jacinda Ardern.</p> <p>Advertisers deserted the show in droves after Jones said that Morrison should “shove a sock down her throat” after Ardern commented on Australia’s resistant stance on climate change policies.</p> <p>Despite the controversy, the ratings of the show haven’t dropped considerably, with a 0.6 drop overall in the latest ratings released. This means that the show has managed to hold onto its lead with a 13.4 per cent audience rating.</p> <p> Jones was confident when he addressed his listeners on air on Wednesday morning.</p> <p>“I rarely talk about myself here … nor do we talk about ratings, but there are plenty of people who report on radio ratings that don’t know a thing about it,” Jones said, according to<span> </span><em><a rel="noopener" href="https://thenewdaily.com.au/news/2019/08/28/alan-jones-ratings-advertisers/" target="_blank">The New Daily</a></em>.  <span> </span></p> <p>“I suppose given some of the headlines over the last few weeks, this may be worth mentioning.</p> <p>“There are only eight radio ratings a year in Sydney and this breakfast program has now won 221, which is over 30 years.</p> <p>“My thanks to listeners who are very loyal. They’ve been with me a long time.”</p> <p>Jones then read out letters from loyal listeners saying that Jones is the “voice of the people” and that he should “keep up the fight against the lefties”.</p> <p>With 71 major advertisers cancelling advertising with the station, which includes brands such as 7/11, Coles and the Commonwealth Bank, it’s clear that advertisers are worried even though Jones isn’t.</p> <p>Nathan Hodges, managing director of marketing consultancy TrinityP3 said that advertisers still running their brands on Jones’ show should be nervous.</p> <p>“The campaign against (Jones) has had some success because they’ve asked advertisers if they’re keen to support him, and there’s some nervousness there,” he said.</p> <p>“I don’t think we should be distracted. It’s not to influence the audience – if they’re going to listen to (him), they will.”</p> <p>“The advertisers should be under pressure,” he added.</p> <p>“I’m not saying every advertiser should only appear in places they’ve got political sympathies. This is commercial. But it becomes a point where commerce over principle is an issue and this is one of those cases.”</p>

News

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Is it better to be loyal or honest in your relationship?

<p><strong><em>Susan Krauss Whitbourne is a professor of Psychology and Brain Sciences at the University of Massachusetts Amherst. She writes the Fulfilment at Any Age blog for Psychology Today.</em></strong></p> <p>An old friend is in town on a trip that you’ve known about for months. Back when you made a date to get together for the evening, it seemed like a great idea. You definitely want to see this person, or at least you did at the time. Now that it’s getting closer to the actual event, you’re starting to regret having made those plans. Things have gotten hectic at work, and you’d like to take the evening to sit around in your sweats and binge watch that new program which just became available for streaming. </p> <p>Perhaps it’s not an evening out, but a lunch date on a weekday close by to where you work. The weather forecast is predicting a messy, rainy, day and you don’t think you’ll want to venture out any more than is necessary to get from home to the office. These situations present you with a classic dilemma: Do you tell the truth to your friend but risk the relationship or preserve the relationship by making up a legitimate-sounding excuse?</p> <p>Testing the values of loyalty vs. honesty in moral judgments, Cornell University’s John Angus D. Hildreth and University of California Berkeley’s Cameron Anderson (2018) asked “Does loyalty <span><a href="https://www.psychologytoday.com/au/basics/president-donald-trump">trump</a></span> honesty?” As they note, “Groups often demand loyalty, but all too often, loyalty can corrupt individuals to engage in deceit."</p> <p>Among the list of possible deceptions that loyalty to organisations or causes can prompt is pretending to believe in something you don’t or overlooking bad behaviour by people who are a part of your group. A politician might downplay a fellow office-holder’s illicit activity, or a sales manager might turn a blind eye to the shoddy products that the company is putting out on the market. You might lie to help your <span><a href="https://www.psychologytoday.com/au/basics/teamwork">team</a></span> win in a competitive match. The deceptions involved in these instances have more serious consequences than those associated with <span><a href="https://www.psychologytoday.com/au/basics/deception">lying</a></span> to a friend to preserve the relationship, but the same underlying dynamic is at play in that honesty and loyalty operate at cross-purposes.</p> <p>As the Cornell-Berkeley researchers go on to observe, most people view lying as unethical but may be more accepting when a lie is the result of a prosocial motive. In fact, they cite evidence that you’ll gain more trust from the people who know you if you have a reputation as a prosocial liar. A friend may overhear you saying to a mutual acquaintance that her new hairstyle looks great when, clearly, the cut and colour are all wrong. Your coming out with this slight untruth shows how much you value other people’s feelings. Such lies are preferable to lies that are intended to give you an advantage over other people in order to get ahead. When you tell someone she looks nice so that you can get her to do a favour for you, this is no longer a prosocial lie because you’re doing this to increase the odds of getting something you want.</p> <p>However, when a lie isn’t just prosocial but a “loyal lie,” other people are likely to view you far more negatively. A lie that is intended to protect shady operations by a group of which you are a part comes closer to a self-serving lie than one that is <span><a href="https://www.psychologytoday.com/au/basics/altruism">altruistic</a></span>, even though “loyal” implies some sort of higher purpose. There is a philosophical reason for this notion as well. Philosophers such as Jeremy Bentham and John Stuart Mills regard loyalty as “immoral” due to its “inherent partiality”. Because loyal lies benefit one’s group as well as oneself over others, they should be perceived as immoral by those who observe the lie being told. The liar, by contrast, sees no such problem and, in fact, feels “a moral imperative to act in the best interests of the group.” By not lying, the individual runs the risk of “negative social judgment, ostracism and social exclusion."</p> <p>Putting these ideas to the test, Hildreth and Anderson conducted a series of four studies involving nearly 1400 participants involving both online surveys and laboratory experiments. In the online version of the test of the study’s hypotheses (later replicated with college students), participants read scenarios varying in the behaviour described by an individual who either lied or did not lie either to benefit their group in its <span><a href="https://www.psychologytoday.com/au/basics/sport-and-competition">competition</a></span> with another group. The question was whether participants would regard deceit as unethical and immoral. In the condition involving loyalty and intergroup competition, participants perceived deceit as being relatively less unethical than in other conditions. However, participants rated loyal deceit (lying to benefit their group) as more unethical than disloyal honesty (being honest at the expense of one’s own group).</p> <p>The research team placed college student participants in the experimental study similarly in conditions involving either intergroup competition or no competition. Here the question was whether or not they would lie when their loyalty was triggered. Rather than judging the <span><a href="https://www.psychologytoday.com/au/basics/ethics-and-morality">morality</a></span> and ethicality of others, then, participants judged their own behaviour.</p> <p>As shown in prior studies, participants were more likely to lie when they thought it would help their own group. In general, they judged their own behaviour as less ethical when they lied compared to when they were honest. However, there was an important exception – when they lied to benefit their group, the participants did not see any ethical problem in their own behaviour. In fact, they actually saw their behaviour as slightly more ethical when they lied compared to when they told the truth.</p> <p>As the authors concluded, “These individuals seemed to ground their self-perceptions in a morally pluralistic framework, focusing on loyalty above and beyond truthfulness as a critical moral dimension in this context” (p. 90). In other words, liars can compartmentalise enough to be able to justify their lying if it serves a purpose of protecting their group.</p> <p>The final study in the series randomly assigned participants in the laboratory simulation to actor or observer role. As in the prior studies, loyal lies received the harshest judgments by observers, but not by the actors themselves.</p> <p><strong>To sum up</strong>, in answer to the article’s title, loyalty really does trump honesty in the view of the person committing the lie. Loyal liars don’t just rationalise their lying after the fact; instead, they have different standards for loyal lying than they do for honesty. Returning to the quandary you find yourself in when you feel you need to lie to get out of a prior obligation, the Cornell-Berkeley study suggests that it’s all too easy to slip into a mode where you see your lying as needed to protect your relationship. This may be fine on an occasional or extreme basis, but it’s quite likely that you can easily slip down that slope into habitual lying.</p> <p>Rather than lie to protect your relationship, then, a dose of honesty may be needed even if it seems difficult at the time. Alternatively, perhaps you shouldn’t lie at all. If you’ve made a social commitment that now seems inconvenient, consider following through on it. You may have a much better time than you realised you would, and the loyalty you show toward those in your life might just provide the basis for more fulfilling <span><a href="https://www.psychologytoday.com/au/basics/relationships">relationships</a></span>.</p> <p><em>Written by Susan Krauss Whitbourne. Republished with permission of <a href="http://www.psychologytoday.com"><span style="text-decoration: underline;"><strong>Psychology Today.</strong> </span></a></em></p>

Relationships

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The REAL winner of frequent flyer programs – and it’s not loyal customers

<p>They were originally designed to give back to loyal passengers but frequent flyer programs reward airlines more than customers, analyists say.</p> <p>The immense popularity of frequent flyer programs prompted airlines to start making money off them.</p> <p>"About 10 years ago Qantas realised that there was an opportunity for them to commercialise this more widely and it was largely because of how consumers value those points both as a status symbol and as the opportunity to get flights," Credit Suisse director of equity research, Paul Butler, told <span style="text-decoration: underline;"><strong><a href="http://www.abc.net.au/news/2018-07-11/frequent-flyer-program-helping-airlines-more-than-customers/9977272">ABC</a>.</strong></span></p> <p>Qantas, the most popular rewards program in the country, has 12 million members that earned more than 120 billion points last year.</p> <p>Its frequent flyer program brings in more than $400 million a year in profit, which is more than it makes flying people overseas.</p> <p>Credit Suisse calculates the frequent flyer business is worth about $4 billion to Qantas.</p> <p>Tony Webber, the chief executive of Airline Intelligence and Research, said airlines are the big benefiters of rewards programs as they control the entire process – airlines determine the value of points, what the points are redeemed for, when the points are redeemed, how many points are needed for an upgrade, and can add additional fees the customers must pay.</p> <p>"The dominant reason it's exceptionally good for the airlines' cash flow is that they're really getting a revenue stream for a very little cost stream," Tony Webber told ABC.</p> <p>Dr Webber also point out that airlines wants customers’ points to expire.</p> <p>"They really want the points to expire, they have a strong incentive to expire the points. As soon as the points expire there is no cost associated to the airlines with these points being earned," Dr Webber said.</p>

Money & Banking

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How banks rip loyal customers off

<p>Banks seem to get a lot of bad press these days, and there’s a reason for this. For every <a href="http://www.oversixty.com.au/finance/retirement-income/2017/09/eftpos-and-credit-card-transaction-fees-banned-from-today/" target="_blank"><strong><span style="text-decoration: underline;">good news story</span></strong></a> you read about the big four banks, there seems to be half a dozen cautionary tales about <a href="http://www.oversixty.com.au/finance/money-banking/2017/10/major-bank-set-to-refund-200000-australians/" target="_blank"><strong><span style="text-decoration: underline;">these same banks</span></strong></a> taking advantage of loyal customers.</p> <p>If staying true to your bank was hard enough already, recent research seems to indicate consumers who do so are penalised for their loyalty, rather than rewarded.</p> <p>Research from comparison site Mozo suggests sticking to traditional banks, rather than shopping around for a better deal, can leave an $80,000 hole in your pocket.</p> <p>Founder of The Money Mentor Way, Nicole Pedersen-McKinnon, crunched the number based on interest rates on credit cards, home and personal loans, and found that on average the lifetime price of sticking to the same bank rather than shopping around for a better deal was $82,174. That could be a luxury car, or <a href="http://www.oversixty.com.au/travel/international-travel/2017/11/attractions-where-it-is-worth-buying-tickets-in-advance/" target="_blank"><strong><span style="text-decoration: underline;">incredible holiday</span></strong></a>.</p> <p>This comes as consumer advocate CHOICE criticised the Commonwealth Bank of Australia (CBA) earlier this year for offering primary schools substantial incentives to sign student’s up to the Dollarmites saving program.</p> <p>CHOICE’s chief executive, Alan Kirkland, said, “Rewarding children for saving with cheap toys easily transitions to rewarding young adults with ‘special’ offers of high-interest personal loans and credit cards. It is time to take banks out of financial literacy education, and to stop them from paying schools commissions to flog their products.”</p> <p>CBA responded in a statement, saying, “We have heard CHOICE’s concerns about these payments and will engage with the schools, parent and citizens’ associations and consumer groups to introduce a change to the way payments are structured from 1 January 2018 that no longer links the payment to the value of students’ deposits.”</p> <p>What are your thoughts? Have you stuck with the same bank for your whole life? Or did you shop around and find a better deal? Let us know in the comments. </p>

Money & Banking

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Loyal dog travels 20 blocks to reach owner in hospital

<p>Any pet owner will understand the devastation felt when a pet disappears from the family home. It’s what happened to the Franck family when Cissy, their miniature schnauzer, went missing for four hours last Saturday.</p><p>But Cissy wasn’t running away from home. She was just trying to find her beloved owner, which led her 20 blocks away to the Medical Centre. Her owner, Nancy Franck, had been at the hospital undergoing surgery for ovarian cancer.</p><p>“We looked up and there was this dog just that was just running across the lobby,” Mercy Security Officer Samantha Conrad told KCRG.</p><p><img width="500" height="318" src="https://oversixtydev.blob.core.windows.net/media/3481/cissy2_500x318.jpg" alt="Cissy2"></p><p>“We started looking at the tags and it had the address and we saw how far away this dog had lived, as far as going at least 15 blocks to get here. So it was quite an amazing journey that this dog made.”</p><p>Dale Frank, Nancy’s husband, said Cissy had seemed quite anxious the past few days.</p><p>“She wanted to go see her mom,” he said. “She was on a mission but she couldn't find the right elevator to take.”</p><p>The Frank’s daughter, Sarah Wood, went to the hospital to pick up Cissy but not before visiting their mother.</p><p>“I said '’did you sneak this dog in here?'’ She said '’no, she sneaked herself in here, mom''',' Mrs Franck said.</p><p>The Frank family still don’t know how Cissy found her way to Nancy. She had never been to the hospital before but we’re guessing Cissy just knew her mum needed some cheering up.&nbsp;</p><p>“That was great just being able to see her,' Mrs Franck said. &nbsp;“I’m glad she thought of it.”</p><p><em>Image credit: KCRG-TV</em></p><p><strong>Related links:&nbsp;</strong></p><p><a href="/news/news/2015/02/abandoned-dog-finds-home/" target="_blank"><span style="text-decoration: underline;"><em><strong>Dog abandoned at train station finds new home after pet lovers from around the world offered to take him</strong></em></span></a></p><p><a href="/lifestyle/pets/2014/11/the-day-my-dog-saved-my-life/" target="_blank"><span style="text-decoration: underline;"><em><strong>The day my dog saved my life</strong></em></span></a></p><p><a href="/lifestyle/pets/2014/10/diy-make-your-own-dog-bed/" target="_blank"><span style="text-decoration: underline;"><em><strong>DIY: Make your own dog bed</strong></em></span></a></p>

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