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The $500 million ATO fraud highlights flaws in the myGov ID system. Here’s how to keep your data safe

<p><em><a href="https://theconversation.com/profiles/rob-nicholls-91073">Rob Nicholls</a>, <a href="https://theconversation.com/institutions/unsw-sydney-1414">UNSW Sydney</a></em></p> <p>The Australian Tax Office (ATO) paid out more than half a billion dollars to cyber criminals between July 2021 and February 2023, according to an <a href="https://www.abc.net.au/news/2023-07-26/ato-reveals-cost-of-mygov-tax-identity-crime-fraud/102632572">ABC report</a>.</p> <p>Most of the payments were for small amounts (less than A$5,000) and were not flagged by the ATO’s own monitoring systems.</p> <p>The fraudsters exploited a weakness in the identification system used by the myGov online portal to redirect other people’s tax refunds to their own bank accounts.</p> <p>The good news is there’s plenty the federal government can do to crack down on this kind of fraud – and that you can do to keep your own payments secure.</p> <h2>How these scams work</h2> <p>Setting up a myGov account or a myGov ID requires proof of identity in the form of “<a href="https://www.afp.gov.au/sites/default/files/PDF/NPC-100PointChecklist-18042019.pdf">100 points of ID</a>”. It usually means either a passport and a driver’s licence or a driver’s licence, a Medicare card, and a bank statement.</p> <p>Once a myGov account is created, linking it to your tax records requires two of the following: an ATO assessment, bank account details, a payslip, a Centrelink payment, or a super account.</p> <p>These documents were precisely the ones targeted in three large data breaches in the past year: at <a href="https://theconversation.com/what-does-the-optus-data-breach-mean-for-you-and-how-can-you-protect-yourself-a-step-by-step-guide-191332">Optus</a>, at <a href="https://theconversation.com/medibank-hackers-are-now-releasing-stolen-data-on-the-dark-web-if-youre-affected-heres-what-you-need-to-know-194340">Medibank</a>, and at <a href="https://asic.gov.au/about-asic/news-centre/news-items/guidance-for-consumers-impacted-by-the-latitude-financial-services-data-breach/">Latitude Financial</a>.</p> <p>In this scam, the cyber criminal creates a fake myGov account using the stolen documents. If they can also get enough information to link to the ATO or your Tax File Number, they can then change bank account details to have your tax rebate paid to their account.</p> <p>It is a sadly simple scam.</p> <h2>How government can improve</h2> <p>One of the issues here is quite astounding. The ATO knows where salaries are paid, via the “<a href="https://www.ato.gov.au/business/single-touch-payroll/what-is-stp-/">single touch</a>” payroll system. This ensures salaries, tax and superannuation contributions are all paid at once.</p> <p>Most people who have received a tax refund will have provided bank account details where that payment can be made. Indeed, many people use precisely those bank account details to identify themselves to myGov.</p> <p>At present, those bank details can be changed within myGov without any further ado. If the ATO simply checked with the individual via another channel when bank account details are changed, this fraud could be prevented. It might be sensible to check with the individual’s employer as well.</p> <p>Part of the problem is the ATO has not been very transparent about the risks. If these risks were clearly set out, then calls for changes to ATO procedures would have been loud and clear from the cyber security community.</p> <p>The ATO is usually good at identifying when a cyber security incident may lead to fraud. For example, when the recruitment software company <a href="https://www.abc.net.au/news/2018-06-06/australian-data-may-be-compromised-in-pageup-security-breach/9840048?itm_campaign=newsapp">PageUp was hacked in 2018</a>, the ATO required people who may have been affected to reconfirm their identities. This was done without public commentary and represents sound practice.</p> <p>Sadly, the millions of records stolen in the Optus, Medibank and Latitude Financial breaches have not led to a similar level of vigilance.</p> <p>Another action the ATO could take would be to check when a single set of bank account details is associated with more than one myGov account.</p> <p>A national digital identity would also help. However, this system has been in development for years, is not universally popular, and may well be <a href="https://www.themandarin.com.au/226280-gallagher-warns-community-support-for-digital-identity-not-ubiquitous/">delayed</a> until after the federal election due in 2024.</p> <h2>Protecting yourself</h2> <p>The most important thing to do is make sure the ATO does not use a bank account number other than yours. As long as the ATO only has your bank account number to transfer your tax rebate, this scam does not work.</p> <p>It also helps to protect your Tax File Number. There are only four groups that ever need this number.</p> <p>The first is the ATO itself. The second is your employer. However, remember you do not need to give your TFN to a prospective employer, and your employer only needs your TFN <em>after</em> you have started work.</p> <p>Your super fund and your bank may ask for your TFN. However, providing your TFN to your super fund or bank is optional – it just makes things easier, as otherwise they will withhold tax which you will need to claim back later.</p> <p>Of course, all the usual data safety issues still apply. Don’t share your driver’s licence details without good reason. Take similar care with your passport. Your Medicare card is for health services and does not need to be shared widely.</p> <p>Don’t open emails from people you do not know. Never click links in messages unless you are sure they are safe. Most importantly, know your bank will not send you emails containing links, nor will the ATO.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/210459/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/rob-nicholls-91073">Rob Nicholls</a>, Associate professor of regulation and governance, <a href="https://theconversation.com/institutions/unsw-sydney-1414">UNSW Sydney</a></em></p> <p><em>Image </em><em>credits: Shutterstock</em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/the-500-million-ato-fraud-highlights-flaws-in-the-mygov-id-system-heres-how-to-keep-your-data-safe-210459">original article</a>.</em></p>

Technology

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Australia's national digital ID is here, but the government is keeping quiet

<p>The Australian government’s Digital Transformation Agency (DTA) has <a href="https://www.itnews.com.au/news/australias-digital-identity-bill-tops-200m-535700">spent more than A$200 million</a> over the past five years developing a National Digital ID platform. If successful, the project could streamline commerce, resolve bureaucratic quagmires, and improve national security.</p> <p>The emerging results of the project may give the Australian public cause for concern.</p> <p>Two mobile apps built on the DTA’s Trusted Digital Identification Framework (TDIF) have <a href="https://www.itnews.com.au/news/ato-set-to-launch-mygovid-on-android-devices-531544">recently</a> been <a href="https://www.itnews.com.au/news/ausposts-digital-id-accredited-by-government-528637">released</a> to consumers. The apps, <a href="https://www.mygovid.gov.au">myGovID</a> and <a href="https://www.digitalid.com">Digital ID</a>, were developed by the Australian Taxation Office (ATO) and Australia Post, respectively.</p> <p>Both apps were released without fanfare or glossy marketing campaigns to entice users. This is in keeping with more than five years of stealthy administrative decision-making and policy development in the National Digital ID project.</p> <p>Now, it seems, we are set to hear more about it. An existing digital identity scheme for businesses called <a href="https://www.abr.gov.au/auskey">AUSkey</a> will be retired and replaced with the new National Digital ID in March, and the DTA has <a href="https://www.innovationaus.com/digital-id-gets-a-pr-makeover/">recently</a> put out a contract for a “Digital Identity Communication and Engagement Strategy”.</p> <p>The DTA’s renewed investment in public communications is a welcome change of pace, but instead of top-down decision-making, why not try consultation and conversation?</p> <p><strong>We fear what we don’t understand</strong></p> <p>Ever since the Hawke government’s ill-fated Australia Card proposal in the 1980s, Australians have consistently viewed national identification schemes with contempt. <a href="https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3224115">Some</a> have suggested that the DTA’s silence comes from fear of a backlash.</p> <p>History provides insight into some, but not all, of the numerous potential reasons for the DTA’s strategic opacity.</p> <p>For example, people do not respond positively to what they do not understand. Surveys suggest that <a href="https://www.innovationaus.com/2019/11/Digital-ID-gets-a-poor-focus-reception">fewer than one in four Australians</a> have a strong understanding of digital identification.</p> <p>The National Digital ID project was launched more than five years ago. Why hasn’t the public become familiar with these technologies?</p> <h2>What is the TDIF?</h2> <p><a href="https://images.theconversation.com/files/311035/original/file-20200121-145026-iufjxx.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=1000&amp;fit=clip"><img src="https://images.theconversation.com/files/311035/original/file-20200121-145026-iufjxx.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=754&amp;fit=clip" alt="" /></a> <span class="caption">Part of an overview of the TDIF available on the DTA website.</span> <span class="attribution"><a href="https://www.dta.gov.au/our-projects/digital-identity/trusted-digital-identity-framework/public-consultation-4th-release-tdif" class="source">Trusted Digital Identity Framework (TDIF)™: 02 - Overview © Commonwealth of Australia (Digital Transformation Agency) 2019.</a>, <a href="http://creativecommons.org/licenses/by/4.0/" class="license">CC BY</a></span></p> <p>The TDIF is what’s known as a federated digital identification system. This means it relies on multiple organisations called Identity Providers, who act as central repositories for identification.</p> <p>In essence, you identify yourself to the Identity Provider, which then vouches for you to third parties in much the same way you might use a Google or Facebook account to log in to a news website.</p> <p>The difference in this case is that Identity Providers will control, store and manage all user information – which is likely to include birth certificates, marriage certificates, tax returns, medical histories, and perhaps eventually biometrics and behavioural information too.</p> <p>There are currently two government organisations offering Identity Service Providers: the Australian Tax Office (ATO) and Australia Post. By their nature, Identity Providers consolidate information in one place and risk becoming a single point of failure. This exposes users to harms associated with the possibility of stolen or compromised personal information.</p> <p>Another weakness of the TDIF is that it doesn’t allow for releasing only partial information about a person. For example, people might be willing to share practically all their personal information with a large bank.</p> <p>However, few will voluntarily disclose such a large amount of personal information indiscriminately – and the TDIF doesn’t give the option to control what is disclosed.</p> <p><strong>Securing sovereignty over identity</strong></p> <p>It might have been reasonable to keep the National Digital ID project quiet when it launched, but a lot has changed in the past five years.</p> <p>For example, some localities in <a href="https://digitalcanada.io/bc-orgbook-tell-us-once/">Canada</a> and <a href="https://procivis.ch/about-us/">Switzerland</a>, faced with similar challenges, chose an alternative to the federated model for their Digital ID systems. Instead, they used the principles of what is called Self Sovereign Identity (SSI).</p> <p>Self-sovereign systems offer the same functions and capabilities as the DTA’s federated system. And they do so without funnelling users through government-controlled Identity Providers.</p> <p>Instead, self-sovereign systems let users create, manage and use multiple discrete digital identities. Each identity can be tailored to its function, with different attributes attached according to necessity.</p> <p>Authentication systems like this offer control over the disclosure of personal information. This is a feature that may considerably enhance the privacy, security and usability of digital identification.</p> <p><strong>Moving forward</strong></p> <p>Based on the idea of giving control to users, self-sovereign digital identification puts its users ahead of any institution, organisation or state. Incorporating elements from the self-sovereign approach might make the Australian system more appealing by addressing public concerns.</p> <p>And self-sovereign identity is just one example of many technologies already available to the DTA. The possibilities are vast.</p> <p>However, those possibilities can only be explored if the DTA starts engaging directly with the general public, industry and academia. Keeping Australia’s Digital National ID scheme cloaked will only increase negative sentiment towards digital identity schemes.</p> <p>Even if self-sovereign identity proved appealing to the public, there would still be plenty of need for dialogue. For example, people would need to enrol into the identification program by physically visiting a white-listed facility (such as a post office). That alone poses several technological, economic, social and political challenges.</p> <p>Regardless of the direction Australia takes for the Digital National ID, there will be problems that need to be solved – and these will require dialogue and transparency.</p> <p>Government and other organisations may not support a self-sovereign identity initiative, as it would give them less information about and administrative control over their constituents or clients.</p> <p>Nonetheless, the implementation of a national identity scheme by stealth will only give the Australian public good reason for outrage, and it might culminate in intensified and unwanted scrutiny.</p> <p>To prevent this from occurring, the DTA’s project needs to be brought out of hiding. It is only with transparency and a dialogue open to all Australians that the public’s concerns can be addressed in full.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important; text-shadow: none !important;" src="https://counter.theconversation.com/content/130200/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: http://theconversation.com/republishing-guidelines --></p> <p><span><a href="https://theconversation.com/profiles/dr-patrick-scolyer-gray-936770"><em>Dr Patrick Scolyer-Gray</em></a><em>, Research Fellow, Cyber Security, <a href="https://theconversation.com/institutions/deakin-university-757">Deakin University</a></em></span></p> <p><em>This article is republished from <a href="http://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/australias-national-digital-id-is-here-but-the-governments-not-talking-about-it-130200">original article</a>.</em></p>

Technology

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Amazon driver refuses to deliver alcohol to 92-year-old woman without ID

<p><span>An Amazon driver refused to deliver liquor to a 92-year-old UK woman after she failed to show her ID.</span></p> <p><span>Louise Wilkinson was expecting a bottle of Harveys Bristol Cream sherry from her grandson Carl Johnston as a holiday present, <em><a href="https://nypost.com/2019/12/31/amazon-driver-refuses-to-deliver-booze-to-92-year-old-granny-without-id/">The Sun</a> </em>reported.</span></p> <p><span>However, the grandmother of four was left surprised after the Amazon delivery driver arrived at her County Durham home and asked for her ID. She failed to produce a passport or driver’s licence, and the bottle was taken away despite her insistence that she was of legal age.</span></p> <p><span>“I can understand that if you are lucky enough to look around 18 you should have to show ID,” Johnston said. “But my grandma is 92.”</span></p> <p><span>A second attempt to deliver the item was again unsuccessful after the widow tried to use a bus pass as identification. “A bus pass isn’t on Amazon’s list of accepted identifications,” said Johnston.</span></p> <p><span>The accepted forms of identification are military ID cards, a biometric immigration document or a photographic identity card bearing a national Proof of Age Standard Scheme (PASS) holograms.</span></p> <p><span>Johnston questioned why the online marketplace’s drivers could not “just accept a visual check if you are clearly over 18”.</span></p> <p><span>The grandson said he plans to purchase another bottle and deliver it himself.</span></p>

Food & Wine

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Is this the end of ID cards? The new change coming to your driver’s license

<p>Say goodbye to your ID cards because digital driver's licences are set to be trialled in Sydney from November.</p> <p>The opt-in scheme will be available to more than 140,000 drivers across the city's eastern suburbs.</p> <p>The trial will have licenses available on drivers’ smartphones and can be used to gain entry to pubs and clubs, as well as for roadside police checks within the trial area.   </p> <p><img id="i-2be3c8ddaca6f1ed" style="display: block; margin-left: auto; margin-right: auto;" class="blkBorder img-share b-loaded" src="https://i.dailymail.co.uk/i/newpix/2018/08/20/09/4F3B4AA900000578-6077835-image-a-2_1534755428456.jpg" alt="Digital driver's licences are set to be trialled in Sydney as part of an opt-in scheme " width="634" height="317" /></p> <p>Minister for Finance, Services and Property Victor Dominello announced the new trial on Monday.  </p> <p>“Smartphones have become de facto wallets and we're using cutting edge technology so that drivers can use a digital licence in everyday scenarios,” Mr Dominello said. </p> <p>“If you're going to the movies you can use your phone to get in, if you’re going to the airport you can get an eticket. Now we're making it even more convenient if you go to a pub or club in the trail area, you can use your digital driver's license.”</p> <p>The digital license will have increased protection against identity fraud, said Mr Dominello</p> <p>“A digital driver's license is far more secure than a plastic card because you can't lose your digital ID,” he added.</p> <p>“Parliament has approved new laws to enable a state-wide roll-out of the technology. This trial will bring us a step closer to delivering on that promise.”</p> <p>Drivers who opt-in for the trial will still have to carry their physical licence with them. </p> <p>The Sydney scheme follows a successful <strong><u><a href="https://www.oversixty.com.au/finance/insurance/aussie-state-to-introduce-digital-drivers-licences">trial in NSW’s Dubbo</a></u></strong>, which included 1400 participants and a 83 per cent customer satisfaction rating.</p>

Travel Tips

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Flight Centre agent plays funny prank on man who lost ID

<p>A Flight Centre agent has played a funny prank on a man who lost his identification after a rowdy night out, sending in a letter in the mail that appeared to be a booking confirmation for first class return flights to the Maldives.</p> <p>After losing his ID on a night out on the town, UK resident Will Armstrong was shocked to discover a letter in the mail which made him believe someone had used his mislaid license to book the first-class flights, worth £5,000 ($A8,500).</p> <blockquote class="twitter-tweet"> <p dir="ltr">so I was pretty drunk the other night and I lost my ID, then this turns up today... <a href="https://t.co/TX0CHttfnT">pic.twitter.com/TX0CHttfnT</a></p> — will (@willarmstrong__) <a href="https://twitter.com/willarmstrong__/status/927958251551055872?ref_src=twsrc%5Etfw">November 7, 2017</a></blockquote> <p>Fortunately, Armstrong quickly found out that it was a ruse from a cheeky Flight Centre travel agent, named Steve, who had found the missing ID just outside his store.</p> <p>Armstrong tweeted images of the prank, and even popped instore to visit Steve, which have since been retweeted more than 60,000 times around the world.</p> <blockquote class="twitter-tweet"> <p dir="ltr">here's the man himself, thank you Steve! <a href="https://t.co/D0ctqiSXlY">pic.twitter.com/D0ctqiSXlY</a></p> — will (@willarmstrong__) <a href="https://twitter.com/willarmstrong__/status/928269821170651136?ref_src=twsrc%5Etfw">November 8, 2017</a></blockquote> <p>What are your thoughts? Funny prank? Or did it go a little too far?</p> <p><em><strong>Have you arranged your travel insurance yet? Save money with Over60 Travel Insurance. <span style="text-decoration: underline;"><a href="https://elevate.agatravelinsurance.com.au/oversixty?utm_source=over60&amp;utm_medium=content&amp;utm_content=link1&amp;utm_campaign=travel-insurance" target="_blank">To arrange a quote, click here.</a></span> Or for more information, call 1800 622 966.</strong></em></p>

Travel Tips

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The train ride to Blue Mountains is deterring tourists

<p>Standing by the doors of the train carriage as it rattles away from Sydney's Strathfield Station, Kylie Fearnley places a firm hand on the stroller containing her three-year-old son Taylor.</p> <p>It is Sunday morning – hardly peak time – yet it is already standing room only as the train heads west of Sydney towards Parramatta and the Blue Mountains.</p> <p>Fearnley regularly travels on the train on Sunday and said it was "next to impossible" to find a seat.</p> <p>"We're jammed in like sardines or I have to stand up," she said. "I mean, we're heading into the western suburbs of Sydney, not into the Bronx."</p> <p>Tourism operators in the Blue Mountains have also expressed concern about overcrowded trains.</p> <p>"If something is not done about it, sooner rather than later, it will potentially have a negative effect on tourism because the word will spread," said Jason Cronshaw, the managing director of Fantastic Aussie Tours, which operates the Blue Mountains Explorer Bus.</p> <p>Besides the packed carriages, Fearnley also said the toilets were "absolutely disgraceful".</p> <p>"I have actually gotten off the train to go to the bathroom and caught another train," she said. "But then you lose time."</p> <p>Fearnley said she would not let her son use the toilets: "I've changed him standing up on the train but that is a whole different problem. You never know who's looking."</p> <p>Some passengers on the Blue Mountains line will stand for an hour or more - jostling for space in the train's narrow aisles and stairs with luggage, prams and bicycles - to reach popular tourist destinations such as Leura and Katoomba.</p> <p>The situation is even worse in the afternoon as passengers fill four-carriage trains that sometimes run only once an hour back to Sydney's Central Station.</p> <p>Most passengers seem resigned to the packed carriages, but some tourists express displeasure at having to stand.</p> <p>"It's quite sad when you think about it," Fearnley said. "I mean we should be showing some pride in what we have."</p> <p>Overcrowding on weekend train services to western Sydney and the Blue Mountains appears to be a growing problem.</p> <p>"One older lady, forced to stand up all the way to the Mountains, collapsed in the vestibule," Christopher Webber wrote on the Facebook Cityfail group in May.</p> <p>"Forcing people to stand for long journeys presents obvious safety issues.  It doesn't need to happen, and it shouldn't happen," said Bob Nanva, the national secretary of the Rail, Tram and Bus Union.</p> <p>Nanva said he saw overcrowding on the Blue Mountains line every weekend.</p> <p>"When we're trying to sell the Blue Mountains as a global tourist destination, this sort of service is not just disappointing, it's embarrassing," he said. "We have people travelling to a world heritage tourism asset on a third world rail service."</p> <p>The Labor MP for Blue Mountains, Trish Doyle, said weekend trains to the Blue Mountains were "chronically overcrowded".</p> <p>"Every weekend, train passengers are crammed in like sardines on four carriage trains on the Blue Mountains line," she said on Facebook.</p> <p>Last year Doyle told the New South Wales state parliament that it is a problem for both visitors and locals.</p> <p>"Not only does this reflect poorly upon our public transport system for international and interstate visitors but also it drives local residents insane," she said.</p> <p>She said overcrowding could be solved by running six- or eight-carriage trains on weekends, but the NSW government did not want to pay for additional staff.</p> <p>A Transport for NSW spokesman said: "We know that our customers' needs are changing and acknowledge that more services on weekends are needed to meet demand into the future."</p> <p>He also said the government was spending A$1.5 billion to urgently increase capacity. New trains are expected on the Blue Mountains line from 2019.</p> <p>Other public transport to tourist destinations, such as ferries to Manly and buses to Bondi, also experience increased patronage outside of the weekday peak times.</p> <p>Have you ever caught the train to the Blue Mountains?</p> <p><em>Written by Andrew Taylor. First appeared on <a href="http://www.stuff.co.nz/" target="_blank"><strong><span style="text-decoration: underline;">Stuff.co.nz</span></strong></a>. </em></p>

International Travel

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How to set up emergency medical ID on iPhone

<p>Among the features introduced to Apple’s new Health app is one that could potentially save your life. The digital “Medical ID” provides important health-related information about you, like allergies and medical conditions, which anyone can access in the event of an emergency.</p> <p><strong>How to set up your Medical ID</strong></p> <p>This feature is only available if you have upgraded your iPhone software to iOS 8. First, open the Health app on your iPhone. Tap “Medical ID” located at the bottom right of the screen. You will be asked if you want your Medical ID to be available even when your phone is locked. Click yes as this allows people access to your health information in emergencies.</p> <p>Now plug in the details you would like others to know. There are options to include information about allergic reactions, medications you take, blood types, organ donor, as well as an emergency contact. Tap done when you are finished. Your Medical ID will now be ready to use.</p> <p><img width="324" height="577" src="https://oversixtydev.blob.core.windows.net/media/9090/medical-id_499x885.jpg" alt="Medical ID" style="display: block; margin-left: auto; margin-right: auto;"/></p> <p><strong>How to access your Medical ID on a locked iPhone</strong></p> <p>When someone who does not know your passcode attempts to get onto your iPhone there will be an option to tap the “Emergency” button, which is located on the bottom left of the screen.</p> <p><img width="323" height="572" src="https://oversixtydev.blob.core.windows.net/media/9091/emergnecy-1_499x885.jpg" alt="Emergnecy 1" style="display: block; margin-left: auto; margin-right: auto;"/></p> <p>They will be taken to the “Emergency Call” screen and at the bottom left of the screen will be the “Medical ID” button. Once they tap this, it will reveal your medical ID information.</p> <p><img width="301" height="535" src="https://oversixtydev.blob.core.windows.net/media/9092/emergency-2_499x885.jpg" alt="Emergency 2" style="display: block; margin-left: auto; margin-right: auto;"/></p> <p><strong>Related links:</strong></p> <p><em><strong><span style="text-decoration: underline;"><a href="/lifestyle/technology/2015/08/blue-green-iphone-messages/">Why are some iPhone messages blue and others green?</a></span></strong></em></p> <p><em><strong><span style="text-decoration: underline;"><a href="/lifestyle/technology/2015/04/online-scams/">Online scams you need to know about</a></span></strong></em></p> <p><em><strong><span style="text-decoration: underline;"><a href="/lifestyle/technology/2015/03/things-your-iphone-earphones-can-do/">12 things you didn’t know your iPhone earphones could do</a></span></strong></em></p>

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