Placeholder Content Image

The massive catch behind banks removing ATM withdrawal fees

<p>Consumer group Choice has revealed the massive catch behind banks removing their ATM withdrawal fees after the big four’s surprise announcement this week.</p> <p>Commonwealth Bank made headlines on Sunday when it announced that it would be abolishing additional ATM withdrawal fees for customers from other banks, with NAB, ANZ and Westpac quickly following suit. </p> <p>But as Choice points out below, it would be a mistake to think that the big four banks have completely abandoned the idea of <a href="http://www.oversixty.com.au/travel/travel-tips/2017/08/travellers-warned-about-currency-conversion-swindle/" target="_blank"><span style="text-decoration: underline;"><strong>slugging customers with extra fees</strong></span></a>. </p> <blockquote class="twitter-tweet"> <p dir="ltr">.<a href="https://twitter.com/Bankwest">@Bankwest</a> still charges you $2.50 to use their ATMs if you’re not customer.<br />Tell them you want an end to ATM fees: <a href="https://t.co/qfy9aupRVY">https://t.co/qfy9aupRVY</a> <a href="https://t.co/URHNqQzr9b">pic.twitter.com/URHNqQzr9b</a></p> — CHOICE (@choiceaustralia) <a href="https://twitter.com/choiceaustralia/status/912180052791406592">September 25, 2017</a></blockquote> <p>While additional charges for non-customer ATM withdrawals have been abolished at 3,400 CommBank machines, 2,300 ANZ machines, 2,925 Westpac machines and 1,300 NAB machines across the country, Commbank subsidiary Bankwest will retain the charges. In addition, 3,100 NAB-branded rediATMs located at pubs, clubs and stores around the country will continue to charge extra fees for non-customers.</p> <p>That said, the bank’s decision has still been widely applauded, although consumers have been warned to be wary and check if other fees have been increased.</p> <p>Australian Bankers’ Association chief Anna Bligh told <a href="http://www.skynews.com.au/" target="_blank"><span style="text-decoration: underline;"><em><strong>Sky News</strong></em></span></a>, “Customers can look at their own statements and see whether any other fees have been increased. But banks have made it clear that that’s not what they’re going to do, that they will take this as a cost of keeping their customers, and getting the best opportunity to win more customers.”</p> <p>What are your thoughts?</p>

Money & Banking

Placeholder Content Image

The ATM celebrates 50 years but we’re using it less

<p><em><strong>Steve Worthington is an Adjunct Professor at Swinburne University of Technology. </strong></em></p> <p>As the Automatic Teller Machine (ATM) celebrates its 50th birthday, it’s actually being used less and less to withdraw cash in Australia. There are currently more than 32,000 ATMs across Australia and <span style="text-decoration: underline;"><strong><a href="http://www.rba.gov.au/payments-and-infrastructure/resources/statistics/payments-data.html" target="_blank">cash withdrawals</a></strong></span> in February 2017 were A$9,924 million, down 10% from the previous year and just above the total of February 2005.</p> <p>ATM’s (Automatic Teller Machines) were first introduced at the end of June 1967 and were welcomed by both bank customers and the banks themselves. This “hole in the wall” enabled customers to access their cash 24/7. The ATM’s self-service nature enabled the banks to reduce their costs, by closing bank branches, reducing opening hours and laying off staff.</p> <p>But the Reserve Bank of Australia’s <span style="text-decoration: underline;"><strong><a href="http://www.rba.gov.au/publications/bulletin/2017/mar/7.html" target="_blank">2016 Consumer Payments Survey</a></strong></span> reported that cards were used more often than cash for in-person payments, as well as online payments. This is facilitated by Australian consumers and merchants’ rapid adoption of contactless.</p> <p>The July 2017 changes to the level of merchant service fees for accepting payment cards might even further reduce our reliance on these machines. The changes should reduce surcharging and minimum spends for accepting cards (in theory) and we will then have even less reason to carry cash.</p> <p>ATMs will need to evolve to remain relevant, perhaps taking on other services entirely.</p> <p><strong>Lots of cash, just not from ATMs</strong></p> <p>Paradoxically, there has never been so much cash available in Australia. By April 2017 there were <span style="text-decoration: underline;"><strong><a href="http://www.rba.gov.au/publications/annual-reports/rba/2016/banknotes.html" target="_blank">1.5 billion individual banknotes</a></strong></span> on issue, an average of 62 notes for every Australian. The RBA has recently opened a new super bank vault to store <span style="text-decoration: underline;"><strong><a href="http://www.rba.gov.au/about-rba/corporate-plan.html#7-banknotes" target="_blank">its contingency reserves of banknotes</a></strong></span>.</p> <p>There are similar patterns in other countries. For example, the <span style="text-decoration: underline;"><strong><a href="http://www.bankofengland.co.uk/banknotes/Pages/about/stats.aspx" target="_blank">Bank of England notes in circulation rose</a><a href="http://www.bankofengland.co.uk/banknotes/Pages/about/stats.aspx"></a></strong></span> by 10% in 2016, the fastest pace in a decade. This is despite technological advances that now allow people to pay by contactless cards and digital devices, such as mobile phones.</p> <p>Why then is cash still so popular? The RBA’s <span style="text-decoration: underline;"><strong><a href="http://www.rba.gov.au/publications/bulletin/2017/mar/7.html" target="_blank">2016 survey</a></strong></span> concluded that cash is widely held as a store of value. If found 70% of respondents to the survey held cash in places other than their purses and wallets.</p> <p>The government’s <span style="text-decoration: underline;"><strong><a href="https://www.google.com.au/search?q=black+economy+taskforce+interim+report&amp;oq=black+economy&amp;aqs=chrome.1.69i57j69i59l2j0l3.8227j0j4&amp;sourceid=chrome&amp;ie=UTF-8" target="_blank">Black Economy Taskforce estimates</a></strong></span> that the Australian black economy is around 1.5% of GDP, or A$25 billion per year. Much of this is enabled by the use of hard cash, as opposed to electronic payments.</p> <p><span style="text-decoration: underline;"><strong><a href="https://www.amazon.com/Curse-Cash-Kenneth-S-Rogoff/dp/0691172137" target="_blank">Harvard professor Kenneth Rogoff wrote</a></strong></span> that physical cash can facilitate corruption and tax evasion. In his view, many of the disadvantages of cash could be reduced if larger denomination notes were withdrawn from circulation.</p> <p>As an example, the Euro 500 note is due to be withdrawn from the end of 2018, however it may take more than this to reduce the underlying attraction of cash.</p> <p>There are many assumptions, attitudes and beliefs which legitimise and perpetuate participation in the black economy. Questioning these will require behavioural change from all citizens, according to the <span style="text-decoration: underline;"><strong><a href="http://kmo.ministers.treasury.gov.au/media-release/040-2017/" target="_blank">Black Economy Taskforce’s interim report</a></strong></span>. As an example, if someone else is avoiding GST by paying in cash, others might think “well if they are doing it, I would be a fool not to do it myself”.</p> <p><strong>Other uses for the ATM</strong></p> <p>These are services available to bank customers through their ATMs in countries other than Australia. For example, ATMs could be made more efficient by encouraging more customers to deposit cash into the ATM and then recycling that cash in the machine to be used by those seeking to withdraw cash. This would remove many of the costs and security risks of constantly replenishing ATMs with cash.</p> <p>Additional functions could be added to the ATM. In the United States you can buy postage stamps at the ATM; in Spain tickets to football matches; in Dubai bars of gold; in California fresh cupcakes and elsewhere fishing licenses and tax bills can all be accessed through ATMs.</p> <p>As regards customer security to ward off identity theft, biometric measures could make access to the ATM more secure. In Japan finger vein scanning is already in use in many ATMs.</p> <p>These developments could put ATMs in the forefront of an enhanced customer experience, giving the ATM reasons to survive for another 50 years.</p> <p><em>Written by Steve Worthington. First appeared on <a href="http://www.theconversation.com" target="_blank"><strong><span style="text-decoration: underline;">The Conversation.</span></strong></a><img width="1" height="1" src="https://counter.theconversation.edu.au/content/79847/count.gif?distributor=republish-lightbox-advanced" alt="The Conversation"/></em></p>

Retirement Life

Placeholder Content Image

Chaos as money goes missing from bank accounts

<p>A major Philippine bank was forced to shut down online transactions and their ATMs on Wednesday after money went missing from customer accounts, triggering fears the major bank had been hacked.</p> <p>Customers of Bank of the Philippine Islands (BPI) discovered on Wednesday morning unauthorised withdrawals and deposits from their accounts.</p> <p>BPI said in a statement the problem was caused by an "internal data processing error" that had been identified, although did not explain why the glitch occurred.</p> <p>But the bank had to tell its eight million customers that they could not use ATMS or conduct online transactions on Wednesday as they fixed the problem.</p> <p>"Please do not panic... we will make sure that your money is there," BPI senior vice president Cathy Santamaria said at a news conference.</p> <p>There are fears the error was caused by hacking after the world’s biggest ransomware attack last month that affected hundreds of thousands of computers worldwide.</p> <p>Nestor Espenilla, the incoming governor of the Bangko Sentral ng Pilipinas, the country's central bank, said he had accepted "for now" BPI's explanation that no hacking was involved.</p> <p>"We have no reason to believe otherwise at this point of time, but as I said this is standard operating procedure, we always verify every incident that we are aware of," Espenilla said in a radio interview.</p> <p>"For now I think it's important that BPI resolves it as quickly as possible. We take their assurance that this is not a hack and no money will be lost."</p>

Money & Banking

Placeholder Content Image

Wiggling your card can protect you from ATM skimmers

<p>As scammers become increasingly sophisticated, a technology expert has outlined an odd but effective way to protect your money when withdrawing from an ATM.</p> <p>In a report from <a href="http://au.pcmag.com/" target="_blank"><span style="text-decoration: underline;"><em><strong>PC magazine</strong></em></span></a>, Kaspersky Lab security researcher Stefan Tanase suggested the best way to protect yourself from card skimmer’s who grab data off your card’s magnetic strip, is by wiggling it as you insert it into the ATM.</p> <p>Tanase says wiggling your card as you insert it into the reader prevents the skimmer from being able to read the card’s data correctly, which can potentially save you a bundle.</p> <p>Tanase also suggests wiggling the whole machine (ever-so-slightly) to see if you can discern any signs of tampering or foul play before you make an initial withdrawal.</p> <p>Tanase adds, “If you don't notice a card skimmer and your card data does get stolen, take heart. As long as you report the theft to your card issuer (for credit cards) or bank (where you have your account) as soon as possible, you will not be held liable for the lost amount and your money will be returned. Business customers, on the other hand, don't have the same legal protection and may have a harder time getting the money back.</p> <p>“Just remember: If something doesn't feel right about an ATM, don't use it.”</p> <p>Have you ever fallen foul of card skimmers?</p>

Money & Banking

Placeholder Content Image

Fraudsters hiding tiny cameras hidden at ATMs

<p>This ATM appears to be like every other ATM but it has been tampered with by fraudsters. A small pinhead-sized hole in the casing shows the tiny camera that has been inserted into the ATM.</p> <p><em><img width="498" height="315" src="https://oversixtydev.blob.core.windows.net/media/34294/london-atm-2_498x315.jpg" alt="London ATM 2"/></em></p> <p>The London ATM was discovered by police investigating cashpoint tampering who found a tiny hole near the cash dispenser. This tiny camera records ATM users putting in their pin number.</p> <p>This ATM in St Paul’s Churchyard, is just one of the several tampered ATMs that have been discovered in the last month. At the beginning of the month, Police found an ATM where the camera hole was placed in the plastic above the keypad. Behind the plastic were mini-recording devices which could also easily record pin numbers.</p> <p style="text-align: center;"><img width="496" height="185" src="https://oversixtydev.blob.core.windows.net/media/34295/london-atm-3_496x185.jpg" alt="London Atm 3"/></p> <p>Police are publishing the photos to show the public just how subtle these cameras are to the untrained eye.</p> <p>PC Matt Clarke, from the City of London Police Crime Squad, said, "If you spot anything unusual about a cash machine, or if there are signs of tampering, don’t use it. If in doubt, try and use a machine inside a branch.”</p> <p>Have you ever seen an ATM that had been tampered with? Let us know in the comments below?</p> <p><em>Image credit: City of London Police</em></p>

Money & Banking

Placeholder Content Image

5 ways to protect yourself from ATM fraud

<p>Nothing quite ruins a day like realising you’ve become the victim of ATM fraud. Scammers claim <a href="/news/news/2016/04/5-signs-your-atm-has-been-tampered-with/" target="_blank"><strong><span style="text-decoration: underline;">millions of dollars every year</span></strong></a>, often because people aren’t vigilant enough.</p> <p>Here are five simple measures you can take to protect your money.</p> <p><strong>1. Be on the lookout for spy cameras</strong></p> <p>Most ATM scams consist of two parts, one that steals data from your card and the other that obtains your pin number, often through the use of hidden camera. If you notice any objects in and around the ATM that seem a little out of place, treat them with caution.</p> <p>The prevalence of hidden cameras means you must always cover your hand when entering your pin. If you think there’s one around it may be best to withdraw elsewhere.</p> <p><strong>2. Be aware of signs of shoddy workmanship</strong></p> <p>Banks are generally pretty good with the maintenance and upkeep of their ATMs so if you see any signs of shoddy workmanship including off-colour plastic or inconsistent details, it could be a sign that this particular machine has become compromised.</p> <p>Before inserting your card have a quick look around the machine for anything that feels a little off colour. If it doesn’t seem right it’s best to take your card somewhere else.</p> <p><strong>3. Keep your eye on suspicious characters around the ATM</strong></p> <p>Often fraudsters are not working alone, so if you’re withdrawing from an ATM you’re not familiar with be on the lookout for any suspicious characters lurking around. They may be in cahoots with the fraudsters who are looking to swipe your personal details.</p> <p><strong>4. Pay attention to the card slot</strong></p> <p>If anything seems a little odd about the card slot of the ATM, such as an irregular protrusion or inconsistent design it’s important to be wary of this. Fake card readers are often installed over the original slot of regular ATMs to capture your private information.</p> <p><strong>5. Pay attention to how the PIN pad feels</strong></p> <p>If the PIN pad feels loose, thick or spongey that’s not a good sign. Many fraudsters use a pin-pad overlay technique to capture and record people’s personal details. As with some of the other steps in the list if it doesn’t feel right you’re best going to another ATM.</p> <p>Have you ever fallen victim to an ATM scam, or know someone who has? Do you think you’re going to start following our tips when you withdraw money?</p> <p>Let us know in the comments.</p> <p><strong>Related links:</strong></p> <p><a href="/finance/money-banking/2016/07/how-to-pick-the-quickest-line-at-your-supermarket/"><span style="text-decoration: underline;"><em><strong>How to pick the quickest line at your supermarket</strong></em></span></a></p> <p><a href="/finance/money-banking/2016/07/10-simple-tips-for-fuel-efficient-driving/"><span style="text-decoration: underline;"><em><strong>10 simple tips for fuel efficient driving</strong></em></span></a></p> <p><a href="/finance/money-banking/2016/06/10-foods-you-must-stop-buying-at-the-supermarket/"><span style="text-decoration: underline;"><em><strong>10 foods you must stop buying at the supermarket</strong></em></span></a></p>

Money & Banking

Placeholder Content Image

5 tips to safely use ATMs abroad

<p>If you’re on a holiday and looking for euros, pounds, yen or even peso, using an ATM can be one of the quickest, most-convenient ways to access your cash. We’re going to take you through our top tip for using ATMs overseas, so you can be confident you will be securely accessing your money.</p> <p><strong>1. Know what you balance is and check it regularly</strong></p> <p>Sometimes people only realise they’ve been scammed when it’s far too late. It’s important to make sure you’re aware of your bank balance at all times, and monitor it regularly for suspicious activity.</p> <p><strong>2. Try to minimise the time you spend at an ATM</strong></p> <p>Lingering around ATMs can leave you open to scams and theft. Before approaching a foreign ATM, work out exactly how much money you want to withdraw and then spend as little time at the machine as possible – but also be sure not to rush and forget anything. If the machine is too confusing, find another one. Lingering too long at an ATM can potentially expose yourself as a tourist to scammers or thieves.</p> <p><strong>3. Avoid non-bank ATMs</strong></p> <p>Independent ATMs are not only more susceptible to fraudsters, they’re also likely to charge exorbitant fees for accessing your money. Try to avoid these non-bank ATMs wherever possible and only access your money from the major outlets.</p> <p><strong>4. Withdraw during bank hours near banks</strong></p> <p>Plan ahead and withdraw larger amounts of cash during day hours. Not only will the bank staff be working and on hand to assist you if anything goes wrong, you’re far less likely to be approached by assailants while you’re during daylight hours.</p> <p><strong>5. If something seems wrong, don’t panic</strong></p> <p>There could be any number of reasons why you can’t withdraw cash from a particular ATM, so if you’re having troubles don’t panic straight away. Sometimes the issue could be simpler than you think. Monitor your balance and try another ATM.</p> <p>Have you ever used an ATM overseas? Did you run into any problems, or was it a seamless process? What advice would you give? Share your thoughts in the comments.</p> <p><strong>Related links:</strong></p> <p><a href="/travel/travel-tips/2016/06/5-international-cities-you-should-never-visit-alone/"><strong><em><span style="text-decoration: underline;">5 international cities you should never visit alone</span></em></strong></a></p> <p><a href="/travel/travel-tips/2016/06/mastering-the-art-of-bartering/"><span style="text-decoration: underline;"><strong><em>Mastering the art of bartering</em></strong></span></a></p> <p><a href="/travel/travel-tips/2016/06/23-items-you-must-have-in-your-carry-on-luggage/"><span style="text-decoration: underline;"><em><strong>23 items you must have in your carry-on luggage</strong></em></span></a></p>

International Travel

Placeholder Content Image

5 signs your ATM has been tampered with

<p>It’s the stuff of every card owner’s nightmares, but the grim reality is millions of dollars are skimmed from ATMs by fraudsters around the world every year.</p> <p>Here are five signs the ATM you’re using has been tampered with.</p> <p><strong>1. ATM has a “false front”</strong></p> <p>While more prevalent overseas, criminals are becoming increasingly adept and placing card or cash capture devices on ATMs, sometimes even installing “false fronts” onto existing machines. Look for obvious signs like shoddy workmanship.</p> <p><strong>2. The card insert slot is unusually bulky</strong></p> <p>Sometimes this suggests the presence of a skimmer, which is a device that can be attached to an ATM to secretly swipe card details while you’re making a withdrawal. Misaligned, misprinted stickers and inconsistent logos are generally an indicator.  </p> <p><strong>3. Loose or blocked card slot</strong></p> <p>Take a quick look at the card slot before you put your card in. If it’s loose or somewhat blocked there may be a tiny device or sleeve with a barb that catches your ATM in the machine, but prevents the machine from reading your card. You think it’s been swallowed, leave and in the intervening moment’s fraudsters come and take it.</p> <p><strong>4. The PIN pad feels thick, loose or sponge-like</strong></p> <p>If the PIN pad feels thick, loose or sponge-like it might be a fake. This method of catching people’s information is known as ‘pin-pad overlay’, where the true PIN pad is covered by a counterfeit that captures your details for criminals to use.</p> <p><strong>5. A lot of people are lurking around</strong></p> <p>This one seems simple enough but it’s always important to be mindful of your environment surround the ATM. Even well-meaning strangers offering help may be in cahoots with other fraudsters looking to access your card details.   </p> <p><strong>Related links: </strong></p> <p><span style="text-decoration: underline;"><strong><a href="/lifestyle/family-pets/2015/12/life-lessons-from-grandparents/"><em>Top 10 life lessons kids learn from grandparents</em></a></strong></span></p> <p><span style="text-decoration: underline;"><strong><a href="/lifestyle/family-pets/2015/10/quotes-about-siblings/"><em>9 heart-warming quotes about siblings</em></a></strong></span></p> <p><span style="text-decoration: underline;"><strong><em><a href="/lifestyle/family-pets/2015/09/kids-addicted-to-technology/">How kids have fun today is alarmingly different to the good old days</a></em></strong></span></p>

News

Placeholder Content Image

How to safely use ATMs abroad

<p>The thought of a debit card being skimmed (or worse) eaten up by a foreign ATM is enough to send shivers down the spine of even the most carefree traveller.</p> <p>It’s never been easier to access money abroad, but doing this is not without its risks. We’ve put together a best practice guide for withdrawing cash from ATMs abroad.</p> <p>Follow our advice and you can access your funds without the mini-heart attacks.</p> <p><strong>Cover your pin code</strong></p> <p>This one goes without saying (and you should really be doing it when you withdraw cash at home). By covering your pin code as you enter it you protect your account from anyone who might be watching your transaction a little too closely.</p> <p><strong>Be mindful of your surroundings</strong></p> <p>Make sure you’re paying attention to the surroundings of the particular ATM you’re withdrawing from. Go with your gut, and if something feels a little bit amiss there’s every chance that’s because it actually is.</p> <p><strong>Withdraw during the day, close to a branch</strong></p> <p>Don’t take your chances when you’re taking cash out. By withdrawing during the day at an ATM that is close to a branch you can ensure that if something does go wrong (like a hungry, card-eating ATM) you can go inside for immediate assistance.</p> <p><strong>Be aware of your balance</strong></p> <p>Sometimes your card might’ve been skimmed and you might not even know it. By being aware of your balance and checking it regularly you can know straight away if a few hundred dollars here or there has gone missing and you need assistance.</p> <p><strong>Additional tips</strong></p> <ul> <li>Notify your bank/card provider before you travel. They can track your funds.</li> <li>Try to lock in a foreign currency when the exchange rate is strong.</li> <li>Carry multiple cards in different parts of your luggage to avoid pickpockets.</li> <li>Inform your bank/insurer as soon as you notice something wrong.</li> </ul> <p><strong><em>No matter where you’re travelling to, making sure you know how to access your cash while away – and in the most affordable way – is very important. Easy to use and with countless benefits, the Over60 Cash Passport allows you to securely access your cash in the same way you use an ATM or credit card. <span style="text-decoration: underline;"><a href="/%20https:/oversixty.cashpassport.com.au">To apply for a card today, click here.</a></span></em></strong></p> <p><strong>Related links:</strong></p> <p><span style="text-decoration: underline;"><em><strong><a href="http://www.oversixty.co.nz/travel/international-travel/2015/12/7-iconic-public-transport-experiences/">7 of the world’s best iconic public transport experiences</a></strong></em></span></p> <p><span style="text-decoration: underline;"><em><strong><a href="http://www.oversixty.co.nz/travel/international-travel/2015/12/top-10-amazing-festivals/">10 most amazing festivals in the world</a></strong></em></span></p> <p><span style="text-decoration: underline;"><em><strong><a href="http://www.oversixty.co.nz/travel/international-travel/2015/12/shibuya-pedestrian-crossing-japan/">The busiest pedestrian crossing in the world</a></strong></em></span></p>

Travel Tips

Placeholder Content Image

The story behind the world’s first ATM

<p>Of all the baths that have been taken in the history of the world, few have had the effect on our spending habits as the one taken by John Shepherd-Barron in the sixties.</p> <p>It is said that during this particularly inspired soak Mr Shephard-Barron had a moment of inspiration when he thought to himself – well, if vending machines have the ability to dispense chocolate bars, why couldn’t they dispense my cash?</p> <p>Mr Shephard-Barron pitched the idea for his machine to Barclays, a London bank, who absolutely loved it and the first model was installed at a Barclays’ London outlet in 1967.</p> <p>Although, it should be noted that the first ATM was quite different to the ones we know and recognise today. The first ATM used cheques that were impregnated with a radioactive isotope carbon 14 to initiate a withdrawal, as the original machines predated the use of magnetic coding for modern ATM cards.</p> <p>Oh yes, and another difference, the original ATM didn’t charge a fee to withdraw your money - now wouldn't that be nice!</p> <p>Mr Shepherd-Barron also thought up the idea for a personal identification number or PIN, which was revised by his wife Caroline who changed the original idea of a six digit identification number to four digits as it would be easier number for someone to remember off the top of their head.</p> <p>But perhaps the most startling thing about the whole story is that Mr Shephard-Barron never patented his invention, decided instead to try and keep it a trade secret.</p> <p>It is said that Mr Shephard-Barron was concerned after consulting with lawyers that, “applying for a patent would have involved disclosing the coding system, which in turn would have enabled criminals to work the code out.”</p> <p>Mr Shepard-Barron would eventually be awarded an OBE in 2005 for his efforts.</p> <p>Today there are millions of ATMs spread around the world, and while their use has admittedly declined somewhat over the years as people increasingly adopt credit cards and other contactless paying methods<a href="/finance/money-banking/2015/11/is-australia-becoming-cashless/"></a> as their main transaction tools, ATM machines still remain an important part of modern society and a luxury that we perhaps take for granted sometimes.</p> <p>So the next time you’re withdrawing some cash from your local ATM, spare a thought for Mr Shephard-Barron who’s moment of inspiration (and cleanliness) would forever change the way modern society accessed, used and understood the movement of money.</p> <p><strong>Related links:</strong></p> <p><span style="text-decoration: underline;"><em><a href="http://www.oversixty.co.nz/finance/money-banking/2016/01/facing-up-to-why-we-fail-with-money/"><strong>Excuses, excuses! Facing up to why we fail with money</strong></a></em></span></p> <p><span style="text-decoration: underline;"><em><strong><a href="/finance/money-banking/2016/01/10-important-quotes-about-money/">10 quotes that show money isn’t everything</a></strong></em></span></p> <p><span style="text-decoration: underline;"><em><strong><a href="/finance/money-banking/2015/12/10-apps-to-help-you-budget-this-year/">10 apps to help you budget this year</a></strong></em></span></p>

Money & Banking

Placeholder Content Image

ATM fees are finally being investigated

<p>You need cash out and your bank’s ATM is nowhere to be found. You withdraw your money and reluctantly pay the extra charge. But is it fair that you have to pay a fee to withdraw cash from another bank’s ATM?</p> <p>This is the very issue that Labor’s Sam Dastyari and the Greens’ Peter Whish-Wilson have asked the Senate to investigate.</p> <p>In the financial year up to July 2014, Aussies were slugged with around $630 million in fees for “other ATM use”. In some areas, particularly rural places, where access to ATMs is limited, the fees are even higher than the standard $2; as well as in petrol stations or non-bank ATMs.</p> <p>The case that Labor and the Greens want the Senate to investigate is that:</p> <ul> <li>the fees are regressive as they affect those with small amounts of money in their account more than the wealthy.</li> <li>the fees don’t reflect the true cost of providing the service; and</li> <li>the fees greatly affect people in rural Australia as banks are closing and their nearest ATM may be far away.</li> </ul> <p>When ATMs were introduced 30 years ago the banks believed they could save money on wages as it would reduce foot traffic into branches. But customers were so enthusiastic about ATM use that the banks found it was adding to their costs rather than reducing them. Australia, in particular, has one of the highest take-ups of mobile banking in the world.</p> <p>The banks are already displeased about Senator Dastyari’s call for an inquiry into credit card interest rates, but it’s the ATM fees that affect more people, more often.</p> <p><span style="text-decoration: underline;"><strong>Related links:</strong></span></p> <p><span style="text-decoration: underline;"><em><strong><a href="/news/news/2015/06/new-atms-to-combat-fraud/">New tap-and-go ATMs aim to combat skimming fraud</a></strong></em></span></p> <p><span style="text-decoration: underline;"><em><strong><a href="/finance/money/2015/05/hidden-cost-of-things/">7 things with hidden costs</a></strong></em></span></p> <p><span style="text-decoration: underline;"><em><strong><a href="/finance/money/2015/04/avoid-atm-fees/">Aussies hit with exorbitant ATM charges. Find out how to avoid them</a></strong></em></span></p> <p> </p>

News

Our Partners