Money & Banking
"Above and beyond": Woolies worker's simple act of kindness
A Woolies checkout operator has been praised for her generous deed after a relieved mother shared the experience online.
The mum was a few dollars short and asked the woman at the checkout to remove an item so that she could afford the bill.
The checkout worker disappeared and returned with $2 in hand and covered the difference in the bill.
“My husband took our daughter to my in-laws so I could clean the house and have a little me time,” Jessica Hayat Atalla began in the post on the Facebook group The Kindness Pandemic.
“Pretty much the first alone time I have had at home since she was born 10 months ago (and the longest we have ever been apart!),” the Woolies customer continued.
“So I was a little excited , even though I missed her soooo much !
“After I finished cleaning I walked across the road to the local Woolworths to pick up some afternoon treats but in my excitement I had left my wallet in the car, which my husband was driving, as it has the (baby’s) car seat.
“I had a little bit of cash but ended up also getting some cleaning supplies and was just short.
“I asked the young lady at the self checkout if she could remove one item as I didn’t have my wallet and I didn’t have enough cash on me.
“She told me to hold on and I was thinking maybe she needed to get a senior staff member to remove the item, instead she came back with two dollars which was more than I needed and she even told me to keep the change.
“It really made my day!!
“Thank you so much the kind gesture was very appreciated.”
The post was a hit with members of the group, with the post racking up more than 3,000 likes.
Woolworths was impressed with the worker's kind act and wanted to find the worker so it could offer a reward.
“At Woolworths, our teams strive to bring a little good to everyone everyday, and this is yet another great example,” a spokesperson told 7NEWS.com.au.
“It was a very thoughtful gesture and we’re glad it was well-received by the customer.
“We’d love to hear from the customer directly, so we can recognise the team member for going above and beyond.”
Join our community of over 400,000-plus members today and get the latest Over60 news, offers and articles.
Get all the latest Over60 news, offers and articles.