“This is disgusting”: Woman’s startling discovery in Youfoodz meal
For many, it’s their favourite part of the day, when you sit down to enjoy a meal you’ve been eyeing all day.
There’s no better feeling of curbing your hunger with a satisfying meal, but unfortunately, for one Youfoodz customer, what she discovered in her food put her off the delivery company forever.
Sabz Sid took to Facebook to share a series of images of her meal after she spotted a large caterpillar hidden amongst the vegetables.
“Youfoodz I’m super grossed out. This is disgusting. Enjoying my meal and half way through I find this. Argh. I’m gonna [sic] be sick!”
Ms Sid was not expecting a caterpillar to be one of the ingredients in her Cajun baked fish and chips, which was pre-prepared and pre-cooked by the meal service. It didn’t take long for users to share their opinions, with multiple people commenting on the lack of care from the meal provider.
“Oh my. That’s horrible! Enough to make anyone super sick,” said one user.
“Ewwww that’s gross, imagine you didn’t see it and ate it,” said another.
One user said: “No apology can make up for this.”
The large caterpillar found in Ms Sid's food
Ms Sid issued a complaint to Youfoodz after her startling discovery but was unsatisfied with the response. After sending the meal company the images, they requested for her to confirm the expiry date on the package.
To which Ms Sid replied: “Unfortunately I do not have the packaging anymore as I threw it out last night so I can’t confirm the expiry. But I doubt expiry has anything to do with the bug. It was there even if it was fresh or 10 years old.”
Over60 reached out to Youfoodz who stated that they have escalated the case to their Quality Assurance team.
“The caterpillar has likely made its way into the meal stowed away in a head of broccoli,” they said. “All of our produce is farm-fresh, and our process for treating this product with care involved thorough washing, blanching, and ice-water dipping. However, due to its fresh nature, a case like Sabz’ can happen on rare occasion.”
Ms Sid has claimed that she has been put off from ordering anymore meals from the company in the future, and that their definition of fresh is different to others.
Speaking to Over60, Ms Sid said: "I understand they use fresh produce for their meals and it's cooked and sealed so it can be refrigerated for a few days to enjoy the meals at our convenience [but] definition of fresh is different for Youfoodz than it is when we for example buy farm fresh veggies or [pick them] from our own garden."
What would you do in this situation? Would you have lost your appetite? Let us know in the comments below.