Telstra promises free data day after repeated outages
Following yet another day of nationwide interruption to Telstra’s mobile services, the telco is promising a free day of data to make it up to customers.
The outage began at 6pm on Thursday, with an estimated 8 million customers – or half of Telstra’s 16 million customers – were affected.
According to Telstra CEO Andy Penn, most customers had full service within two hours, but Telstra’s social media were still fielding complaints early this morning.
This is the third big outage at Telstra in the last month. In February this year, another outage affected millions of people, while earlier this month around half a million pre-paid customers lost service.
Telstra has promised customers a free day of unlimited data on Sunday April 2 to apologise to customers.
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