Danielle McCarthy
Home & Garden

Customer furious after $1,500 worth of IKEA furniture dumped on front lawn

An IKEA customer has expressed her irritation after $1,500 worth of stock was dumped on her front lawn.

Aimee Parr from Lismore planned to collect her IKEA furniture from a nearby depot.

Aimee went to pick up the furniture in her hatchback, but her car did not have enough space to fit the packages in one trip.

Writing on Facebook, Aimee said the depot staff refused to let her collect her furniture in two trips and instead charged her a $50 delivery fee to have them transport her purchases to her home three kilometres away.

"They delivered the goods a few hours later," she wrote. 

"Their idea of delivery was to drop off everything on the footpath outside my house and leave."

Photos reveal the parcels stacked on a crate lying on a nature strip beside the mailbox.


Aimee told Northern Star it was the most expensive delivery she has paid for as she already paid $40 to deliver the packages from an IKEA store in Logan as well as the $50 for the delivery to her nature strip.

The irritated customer said she was “worried” to leave her house in fear that someone might steal her packages.

"To be honest it’s not IKEA’s job to apologise but it is their responsibility to ensure this doesn’t happen again," she told Daily Mail Australia. 

"The staff at the collection point should apologise and I should be given a refund."

What has been your worst experience receiving a delivery? Let us know in the comments below. 

Tags:
IKEA, customer, packages, dumped, lawn, delivery