Danielle McCarthy
Money & Banking

Woolworths customer left red-faced after making a crucial error in complaint

A Woolworths customer was left red-faced after making an online complaint to Woolworths, only to find that he had made a crucial error.

The customer posted a picture of himself weighing his 500g pork brisket on the Woolworths Facebook page.

The pork is seen in the photo weighing 454g and he wrote: “500g measured out at 454g. Please explain Woolworths.”

He also posted a photo of another packet of pork which weighed in at 462g and another one that was 453g.


However, the frustrated customer was soon informed that there was insufficient cause for his grievance as the 500g figure was only an estimated weight, as shown by the 'e' underneath the weight label on the packaging.

One user wrote: “You're being a bit over dramatic over a few grams... especially as it's an estimated weight.”

However, the customer defended his complaint and wrote: “Firstly, I didn't know it was estimated weight. Secondly, someone has now POLITELY educated me what the lowercase 'e' means. Thirdly, those missing grams add up.”

Do you agree with the customer? Share your thoughts in the comments below. 

Tags:
Woolworths, customer, left, red-faced, crucial, error, complaint, pork, 500g, packaging