Urgent safety recall: BIG W reissues warning for dangerous Christmas decoration
BIG W has reissued an urgent recall for one of its Christmas decorations over safety fears.
The item, a Christmas wreath candle holder, “could catch fire and remain alight longer than permitted”, the discount retailer confirmed – which could result in “potential burns or fire causing property damage, serious injury or death”.
A BIG W spokeswoman told 9Finance that the reissue of the product recall was not related to a new incident.
"I can confirm there have been no reported incidents with this product, however, we have reissued the recall due to the fact that the 2017 Christmas wreath design was not included in the 8 November recall," they told 9Finance.
The discount department store posted the a “Product Safety Recall” message on its website on November 8: “BIG W takes product safety seriously and wishes to advise customers of a product recall on the following product: Pink and gold candle holder. Green and silver candle holder.”
Now the recall includes four colours: Pink and gold (689023), green and silver (689054), white and green (609304) and red and green (609303).
The company explained in the original safety notice that the defect could “catch fire and remain alight longer than permitted by the Consumer Protection Notice No.12 of 2011”, which could result in “potential burns or fire causing property damage, serious injury or death”.
The discount chain has urged customers to take immediate action, stating: “Customers should immediately cease using the candle and return it to any BIG W store for a full refund. No proof of purchase is required.”
The original notice ended, “BIG W apologises to its customers for any inconvenience caused by this recall.”
The Christmas decoration was sold at BIG W in-store and online across Australia from September 21, 2018 to November 7, 2018.
If you or someone you know has purchased this Christmas candle wreath from BIG W, please contact 1300 244 999 for further information or visit www.recalls.gov.au.