This telco was just named Australia's best mobile provider
A major telecommunications company has been named Australia’s best mobile provider, taking the gong from the incumbent telco for the first time in four years.
Optus came out top in the P3 Connect Mobile Benchmark Australian test, which compares Australia’s leading mobile network operators on the quality of the voice and data services they provide customers around Australia.
Measurements are taken across nine cities, 19 smaller towns and 6,400 kilometres of major roads, with the quality of the services graded to give each network a ranking.
Optus had the top score for voice and increased its data ranking from last year to post an overall ranking of 887 out of 1,000. This is a 50 point improvement on the score of last year’s winner Telstra, which remained the top performing network for data.
All three networks performed relatively well in major cities, but there was a significant difference in smaller towns and this is where Optus separated itself from the pack.
Optus Network managing director Dennis Wong welcomed the results.
"The result shows that Optus' consistent and holistic approach to network investment and improvement across metropolitan and regional cities and towns, along major roads, highways and in remote locations is paying dividends," Mr Wong said.
"The best-in-test result reflects our particular focus on improving our regional service following our $1 billion investment commitment to regional Australia in July this year."
Hakan Ekmen, the managing director of P3 Communications, said the results should be welcomed by Australians, and a sign that all network operators are improving.
"The ongoing investments on upgrading and expanding their networks to meet customer demand let the market develop more and more towards an outstanding performance," he said
What are your thoughts? Who is your mobile provider?