Commonwealth Bank issues urgent warning over phishing scam
Commonwealth Bank has issued an urgent warning telling customers of an email scam that has hit thousands of unsuspecting inboxes across Australia.
The scam, which contains the words “CommBank” was detected on November 29 by anti-virus software company Mailguard.
Customers have received an email asking them to verify recent transactions on their card.
“We encourage our customers to stay vigilant and look out for fraud and scams,” a spokesperson told 7NEWS.com.au.
“We offer our customers the benefit from our 100 per cent guarantee against online fraud where they are not at fault.
“Where there is fraudulent activity, our process is to fully reimburse our customers as quickly as possible to minimise inconvenience.”
A blog shared by Mailguard about the phishing scam gave clear signs customers can follow to check if their emails from banks are authentic or not.
The blog warned to check for spelling errors, and be aware if it takes you to the actual bank website or not.
“This is another reminder for those who utilise online banking, to pay close attention to the emails they receive from their banks,” the post read.
“To best protect yourself, it is imperative that you do not click any link contained within an email, especially if it does not address you by name.”
Anyone who believes they have been scammed is urged to contact Commonwealth Bank.